I requested the lock out service via my auto insurance, and Taylor's was assigned. Matthew was a…read moregreat communicator, and very friendly. He explained the process, and also jumped my vehicle so we wouldn't have the same issue again. Highly recommend this company and this particular employee.

Would definitely recommend Taylor Towing! Very friendly and professional people to work with! Thank…read moreyou Taylor's Towing

If I could give them 10 stars, I would!…read more Jason was extremely responsive, fast, and able to help us with a full battery replacement. I didn't even know this service was provided by towing companies. He went above and beyond to work within our tight timeline, researching and stopping by the auto parts store himself to pick up and purchase the exact battery before replacing it for us. He also communicated his progress all along the way. On-time! Fast, communicative, and efficient! This company was also the only one to respond to our crisis on Yelp. And the prices were reasonable. Thank you thank you thank you!

Professional, timely, friendly, equipment in good and clean condition…read more I would recommend Jason / Douglas Towing to anyone in Escambia or Santa Rosa counties.

hook up record service came to service me through AAA. Driver was very rude. I had to pay to get…read moremy truck towed. I got stuck in and I had AAA service. sent this company to pull me out.I feel his mind was made up when he seen my truck and which had advertisement on it that he was gonna make me pay instead of letting triple AAA take care of it. I do not recommend them as a tow company and I reported them which was nothing they could do about it. I would stay away from them if I were you.

On Friday night, 7/4/25, this company attempted to tow my son's truck at Pensacola Beach. The…read moredriver initially told him the fee was $280 and insisted it had to be paid in cash. When I asked for a receipt, the driver refused. I was on the phone with my son throughout the entire incident and repeatedly told him not to hand over cash without proper documentation. After about 30 minutes, the driver gave him back $140, claiming dispatch had made a "mistake", but still kept $140. I had to contact the company by email to get a receipt. When I received it, it was for $100, not $140. On top of that, the receipt falsely stated that the vehicle had been impounded for three days and released on 7/7/25 at 8:51 a.m., which is completely untrue. It was a hook-and-drop, not a full impound. This is a predatory practice and borders on a scam. The fact that this company only accepts cash and refuses to provide immediate receipts is unacceptable. Any driver handling cash transactions should be fully equipped and required to issue a receipt on the spot.

My vehicle went down when I was dropping off my kids so my wife contacted TowLogix for me. Josh got…read morethere in under 30 minutes, quickly assessed the situation and got her hooked up in ten minutes, if that. I originally thought it was a camshaft leak cause the liquid was coming right from that area but Josh recognized it as a water pump failure so I was instantly relieved. Quick, efficient, knowledgeable. If you're in a rough spot right now, look no further and hit TowLogix up! Thanks Josh!

It was way to late/early night/morning & I scheduled a battery charge thru my Ins. Before I could…read moreeven complete my claim, Kyle Wood pulls up & saves the day/night!! He also suggested options that could make my battery problems less in the future. He patiently went thru some options/ideas & was SOOOO KNOWLEDGEABLE of what I was trying to accomplish with the future of my car (all kinds of fun choices I could check out)! Kyle was AWESOME & I would 100% recommend him & TowLogix to anyone in the future... His wife was just as helpful & knowledgeable!!! It's comforting to know that there r hard working honest service guys out there to help a single woman out of SHEER PANIC when her car won't start!!!

Josh towed my car and was very polite and was there promptly to be of service when I needed it.read more

I needed to have a towing service help me because of my keys being locked in my vehicle and Josh…read morewas prompt in reaching me and was courteous in helping me.

The Professional Service from Cedric and Mark was very refreshing, we had the have our 43 Foot…read moreNewmar towed to a Freight liner service facility and these Men were great. This was not their first rodeo and handled the Coach like it was their own, Carefully making sure everything was done correctly prior to towing a 43 foot 36 k pound bus down the road. The Comfort level with Cedric put me at rest following him with our vehicle, this guy can Tow

We broke down on I10 when a wheel bearing on our camper failed. Good Sam's contracted two other tow…read morecompanies to assist. After waiting over 4 hours (and promises from their dispatcher that they were on the way) they never showed up and cancelled the job! Good Sam's FINALLY contacted KPS Towing and WITHIN MINUTES help was on the way! Cedric contacted us immediately to be sure all information was correct and offer advice. C.J. arrived within 90 minutes (we were several miles from their shop) even though it was late evening by that time. Service was exceptional, friendly, and helpful. If I have trouble in the Pensacola area again, I'm asking Good Sam's to contact KPS FIRST Thank you Cedric and CJ. you made a rough day a lot better!!!