I had a major oil leak while myself and a friend were traveling and these folks were great! Even…read morethough they were busy they put us through. Got the gasket and installed begore end of day! Very nice people to deal with!

Do not bring your car here. I brought mine in for an engine replacement. I waited almost four…read moremonths just for them to start on it, and have had nothing but problems ever since, from my belt snapping and completely destroying my alternator, all the way to my car not starting at all and overheating. When I went to pick it up, and after paying them $3,000, my car wouldn't start, then they proceeded to charge me another $200 for a starter. They also had the audacity to tell me that my battery terminal always had a hose clamp on it when I know it didn't (I added photos showing they didn't put it on and left it to the side). Their words, not mine: "best mechanics in town". That's a lot of talk for improperly putting on a battery and God knows what else.

A girl borrowed my horse trailer She said a bearing ceased while she had it. She did not contact…read moreme. I asked her to return it she said it was in this shop. I called the shop to talk to steve. He was very rude i told him she did not own the trailer he said he had been made aware. Then he said for 4 bearings it was $841.94. No hubs well I know that's a $30.00 part. He said he had already replaced one. I asked if it was the one that was ceased. He said he didn't know which one that was. He said he was going to put it back together and I could come get it. I sad ok. He then released my trailer to the non-owner girls husband. He then took off with my trailer after I had told her repeatedly I was picking it up. I had to call the police and make a complaint where they said my trailer was non drivable in Loxley. So no I sure wouldn't recommend this business but I will be suing him for releasing my trailer to a person he knew did not own it and he knew it wasn't repaired. And $841.94 for 4 wheel bearings is way too much!!! It ain't rocket science. I would give them 0 if I could

Friendly on the phone and in person. Fast, was in and out in less than 15 minutes. Did an excellent…read morejob with patching a nail in my tire and helped me with my toddler who was having a meltdown in the car.

Great experience, lifetime warranty and easy financing. Friendly people. Thanks so much!read more

Absolutely incredible service. Our car broke down on I-10 outside Mobile and every Chevrolet shop…read morein the area was busy. Stan squeezed us in in the afternoon, identified the 2 broken parts and got his crew to work diligently until we were running again - same day. I compared the repair cost and they not only did it quickly and effectively, but they did it at a very reasonable cost. If you're going to break down, get your car into Stan's shop.

I will take back the liar part but at the same time I texted several times a simple I'm sick with…read moresomething would have been fine that's happens got off on the wrong foot can't change that now good luck sir.PS I asked did you have a change of plans and I never got a answer we good I'm still in the same position as started.Thanks

installed tie rod and CV axle driver side. The next day when I drove the vehicle, the steering…read morewheel had a mind of its own, I could barely control it. I then took it to precision tune where I was in form that there were lines hanging some things were disconnected and all was leaking. I had to pay for all this to be adjusted and was a pretty penny I had to pay. They're in a small vehicle and don't have the right equipment to handle such a job and to put things back as they were. They came that morning about 9:30 and didn't leave until that afternoon about 8:30. Worked in the dark for about 3 hours. This company is good for simple jobs but not important things like adequately performing difficult services.

Here you go: Chuck…read moreStevens -- Bay Minette / Atmore: Don't Fall For It I called before I left. That matters. I didn't just show up hoping for the best -- I did my due diligence. I asked about a specific vehicle. They said it was there. They said they had multiple like it. The person on the phone was confident, friendly, no hesitation. I had no reason not to believe them. So I drove. Over an hour, out into rural Alabama, because I trusted what I was told. I shouldn't have. The second I stepped onto that lot and asked about the vehicle, the whole thing unraveled. Suddenly it was gone. "Just sold." Or maybe they "couldn't find it." The explanation kept shifting -- like whoever I was talking to was improvising in real time. Not once did anyone look me in the eye and say, I'm sorry, we made a mistake. Not once did anyone acknowledge that I'd just driven over an hour on their word. Instead, the pivot came fast. Before I could even process what was happening, a salesperson was steering me toward other vehicles -- cars I'd never asked about, never researched, never wanted. The implication was clear: you're already here, you might as well buy something. That's not a coincidence. That's a strategy. Get the customer on the phone. Tell them what they want to hear. Let them make the long drive. Then work them once they're standing on your lot with nowhere else to go. It's calculated, it's cynical, and it's exactly what happened to me. I'm writing this so the next person doesn't burn a Saturday the way I did. Don't let a confident voice on the phone talk you into a two-hour round trip. Verify everything -- and even then, think twice about whether Chuck Stevens has earned your trust. They hadn't earned mine. And they proved it.

Beware of this dealership, in their advertising they state "Price Matching Guarantee they'll beat…read moreany advertised price on a similar in stock new vehicle at time of delivery by $1000.00. If not they'll pay you$2000.00. Guess what it's a lie; another dealership had a mustang listed less than their and they told me sorry they couldn't go that low So basically, Chuck Stevens Ford is guilty of false advertising just to get business in the door

We had a flat on the way to vacationing in the Gulf. They changed our tire quickly, charged fairly…read moreand got us back on the road! Thank you, Brantley Tires!

What a super nice place where the people went above and beyond to help us from out of town! Service…read morewas great and price was very fair! Wish we lived closer!