This is the only establishment that I trust to repair my Jeep, even when I am out of the country…read more They worked with the warranty group and handled my vehicle as if I was there watching their every move and provided me detailed progress reports during repairs. The front office crew knew their stuff and Natalie specially made me feel at ease leaving my ride there under their care.

Requested that vendor to diagnosis the tapping noise in my diesel engine. Kept for couple of days…read moreand got a call to pick it up. Said they didn't hear the tapping noise but radiator was low on antifreeze. Charged me $235 to add antifreeze and test for leaks. Didn't diagnosis any leaks. Picked up truck and drove 3 miles down the road and the tapping noise was apparent. Drove back to vendor and tech listened to the engine and said that there was a tapping noise, didn't know what is was but don't worry about it. Drove home parked vehicle noted drip from engine and discovered that water pump was leaking. Overpriced and unable to properly diagnosis problems.

Been dealing with Jimmy Jones for years. He does good work and will not try to sell you repairs…read moreyou don't need but will alert you to repairs you may need in the future such as brake pads, fluid changes, etc. I once paid in cash and got a call the next day that I had overpaid by $20 and an offer to refund the money. Tells me I'm dealing with an honest man. Doesn't seem to be any repair he can't handle from engine overhaul to oil changes. Wouldn't go anywhere else.

He found the problem with our van, when nobody else could. He was also very reasonable in his…read moreprice. I recommend Jones's auto repair to anyone who needs a great mechanic.

Customer service, they are a family business and they treated me like family. My specific vehicle…read more(Mercedes) needs a catalytic converter and it has to be ordered because it's a Mercedes-Benz and hopefully they are able to accommodate me before I go on a road trip and not have to rent a car rental. I'm very optimistic.! The prices are competitive around the mobile area.

Replaced our catalytic converter in an hour. Not only fast but also courteous and honest.read more

Back in October, we were driving to Mobile to look at buying a preowned Mustang Mach E. On the way,…read morewe saw one with lower miles and a lower price at BMW of Mobile. I messaged the dealer that I was on the way, Matt Snelson had it pulled up, we test drove, and I bought. I couldn't have been more happier with my purchase, and we had a truly great experience. They even had a cat inside the dealership! Great!

I took Beauty, my Mini Cooper S to BMW Mobile Alabama for her annual service, and honestly, it…read morecouldn't have gone smoother. I called on a Friday evening just before they closed, as soon as my service light popped on, and Heather in their call centre squeezed me in for the next day a Saturday afternoon --no messing about. I live across the bay, so I waited there and they didn't mind a bit. Reed, my service advisor, walked me through every step offering but not pushing extras. Got an oil change, wash, vacuum, full safety sweep--all for under one fifty so I feel thrifty! Communication spot-on, my car's running like a dream. Oh, and they even helped me pair Waze to Bluetooth when I couldn't figure it out. Comfortable waiting room too--free water, coffee, snacks, Reed lent me a phone charger which was handy because I forgot mine... and there's this adorable orange cat called Beamer who just melts your heart. They are dog friendly and my lovely whippet Twinkie got many compliments and lots of love even from Beamer, which puzzled her but made her roll her eyes. Ten out of ten, will absolutely go back. Highly recommend BMW of Mobile. BMW of Mobile also sell New and Used BMW's and MINI's as well as trade-ins. The employees seem friendly and helpful. The facility is modern and clean. It was nicely decorated for the holidays. My car was serviced for the estimated price and within the promised time period. It smiled as I drove home with Twinkie, they did an excellent job with excellent attitudes in a wonderful environment.

After keeping my truck for months and $1700 later, my truck still does not work Did not work when i…read moredrove it out the parking lot. Took the truck for fear they would keep finding fake fixes and continue to charge more. . Next step small claims court. All trust in this company has been lost! Be careful they will change parts not fix the problem and the bill will continue to grow.

Had a big issue with my dodge Ram truck. Not all shops work on Dodge vehicles. Paul's do and did…read more A great job on my Ram. All the mechanics are very competent men working and see the job through. This is a well Ran shop and I'm so happy I've found a place I can trust. Will be doing business with them through the years. Thank you to the employees at Paul's Automotive.

I dropped by one day to arrange for my car to be repaired. The owner made an appointment with me…read morefor the next day to do the repair work and I brought it to them as requested. I left it all day and when I came back, they simply said they didn't get to it after I had done without my car all day. No call no notification.... nothing. It was this disappointing because I had heard so many good things about him.

Been my trusted mechanic for years. Great price and excellent work.always busy so you may have to…read morewait a day are two.

Their work an service is Awesome I would recommend them highly.They are my go to for auto repair…read more Quality work reasonable prices.

If i could give this place a negative i would. Justin Nevius obviously has no idea what a company…read moreis or how to treat customers. He treated me and my company like shit. Sat my truck for months on months. and never even gave me a call. Worse diesel truck company i could imagine. I deal with alot of commercial companies UTZ, Snyders, Baugher's extra. Dont buy anything or deal with this individual he will take your money and never call you back.

Great people. Professional, kind, & want to help their customers. I recommend Parrish'sread more

Been a long time but new owner really took pride and his business and taking care of his andHis…read morebusiness and taking care of his customers