Tremendous experience, super responsive, and professional…read more Saved us after waiting 4 hours when we were assigned to Seaside Towing by USAA. Highly recommend this towing company if in and around Pensacola Florida. Thanks Kell!!

I am formally complaining about the unprofessional and deeply unsatisfactory service from Kelli's…read moreTow Company. Your representative displayed a significant lack of empathy, particularly regarding my hearing impairment. Demanding that I schedule an appointment while still at an active accident scene, amidst an already stressful situation, was entirely inappropriate and added unnecessary burden. This conduct is unacceptable. Do better Kelli's!

The door handle broke off the rear door of my Toyota. They charged me $500.00 to replace it. I…read moredidn't check around because I had been using them and trusted what they told me. Last year another door handle broke off so I checked around and nobody charged over $250.00 ( that was at the dealership). What a bunch of jerks. It's called stealing. I don't care how you rationalize it-it's stealing. I'm a single woman on disability from an accident that occurred in the line of duty. When people like this reach in your pocket and take what they didn't earn it's cowardly! Don't let them cheat you- go somewhere else!

Best repair shop I've been to in a long time! I have a LONG truck (172" wheelbase, 22' overall…read morelength) and they were able to alignment the front end perfectly and for an reasonable price. The mechanic Nick was willing to let me watch him work and was extremely detailed in his work. I do not usually let people work on my cars, but will gladly return to this friendly business! Thanks guys!

This is the only establishment that I trust to repair my Jeep, even when I am out of the country…read more They worked with the warranty group and handled my vehicle as if I was there watching their every move and provided me detailed progress reports during repairs. The front office crew knew their stuff and Natalie specially made me feel at ease leaving my ride there under their care.

Requested that vendor to diagnosis the tapping noise in my diesel engine. Kept for couple of days…read moreand got a call to pick it up. Said they didn't hear the tapping noise but radiator was low on antifreeze. Charged me $235 to add antifreeze and test for leaks. Didn't diagnosis any leaks. Picked up truck and drove 3 miles down the road and the tapping noise was apparent. Drove back to vendor and tech listened to the engine and said that there was a tapping noise, didn't know what is was but don't worry about it. Drove home parked vehicle noted drip from engine and discovered that water pump was leaking. Overpriced and unable to properly diagnosis problems.

If I could give them 10 stars, I would!…read more Jason was extremely responsive, fast, and able to help us with a full battery replacement. I didn't even know this service was provided by towing companies. He went above and beyond to work within our tight timeline, researching and stopping by the auto parts store himself to pick up and purchase the exact battery before replacing it for us. He also communicated his progress all along the way. On-time! Fast, communicative, and efficient! This company was also the only one to respond to our crisis on Yelp. And the prices were reasonable. Thank you thank you thank you!

Professional, timely, friendly, equipment in good and clean condition…read more I would recommend Jason / Douglas Towing to anyone in Escambia or Santa Rosa counties.

Ran off the road by a Semi... my tire blew! Inked Angel saved the day! Easter Sunday that is…read more.. dismounted the flat tire and mounted a brand new one. Took her and her counter part 20mins. She is great, informative, prompted and precise! Great service I would call her again!

I'm stationed here for the Navy. They installed a boat battery onto my car . A boat battery isn't…read moredesigned to work with a car's alternator . So it wouldn't start without a jump start . I had to hire PROFESSIONALs to replace it with a car battery!! Unacceptable. Very courteous but based on this service I wouldn't recommend

I needed a shed moved over to my house. I liked that it was a father and his sons working together…read more They treated my shed as if it was theirs . They were very careful with the property. I recommend them if anyone needs any towing done!

From the owner: Flatrate Towing starting at $75 call us at 850-686-4139. Offering towing and roadside assistance…read moreservice in Santa Rosa County, Florida, and its neighboring areas. As a family-owned and locally operated business, we take immense pride in delivering unparalleled light and medium towing services, local and long-distance hauling, wrecker service, and equipment transportation. Committed to ensuring the utmost safety and convenience for our clients, our team of experts is equipped to handle diverse roadside service needs, including tire changes, jumpstarts, lockouts, and fuel delivery. At Flatrate Towing, customer satisfaction is our foremost priority. With a dedicated and trained staff, we guarantee prompt and professional assistance, treating each customer's belongings with the utmost care and respect. Our fleet boasts regularly maintained, state-of-the-art equipment, reflecting our commitment to efficiency and reliability in every job we undertake. Licensed and insured, we stand as a beacon of trustworthiness and competence in the industry, providing efficient and knowledgeable service tailored to meet the diverse needs of our valued clientele.

I requested the lock out service via my auto insurance, and Taylor's was assigned. Matthew was a…read moregreat communicator, and very friendly. He explained the process, and also jumped my vehicle so we wouldn't have the same issue again. Highly recommend this company and this particular employee.

I've used Taylor's Towing twice. The first time was when a pole jumped out in front of my car, and…read moreanother time just recently when my car was hemorrhaging oil and was unable to be driven. Both times, Taylor's was there in less than an hour. Both drivers were awesome. I don't remember the first driver, but the second one's name was Will. He was very nice. They are probably the most affordable in town. Because it was after hours, Will even sent me a picture that my vehicle was safely nestled at the automotive shop. Other towing companies I called that were about the same price had full voicemails and didn't ever call me back. If I ever need another tow, Taylor's will be my first and only call. I also recommended them to my mechanics. Auto repair shop.