Outstanding service, extremely responsive, fair and transparent about reasons he was taking the…read moreapproach he did. Made sure the charger was functioning as intended before finishing the job.

Loved working with Patrick from Earth Energy Electric! This is the 2nd time I've had work done…read morefrom this company and it has been great both times. Patrick took the time to explain what he was doing and I appreciate that. He installed a Tesla charging station at my old house and again at my new house. They work great! Thanks again Patrick!

I highly recommend Jesus with Add On Electric. He handled the electrical work for my hot tub…read moreproject, coordinated everything professionally, pulled the necessary permit, and made sure the project went through the City of Albuquerque final electrical inspection successfully. The final inspection passed with no issues. Jesus was responsive, dependable, and stayed on top of everything from beginning to end. I'll definitely use Add On Electric again for future electrical work.

This company is absolutely amazing! very knowledgeable and efficient! They responded and took care…read moreof us immediately! Cannot recommend enough! Gilbert and Jesus were fantastic! Thank you!! Beautiful job!

We had a water leak on our well pressure tank. We called several places and few returned responses…read morefrom their online request forms. We decided to stay local. PHC was very responsive and called back a couple hours after I called. I called Friday morning Glen called back Friday afternoon. He stopped by Monday morning and looked at our system. He gave me a quote and said it could be done this afternoon. They even cleaned up some bad work from the original install. Great service. Very helpful and informative. They guys answered all my questions. We are very happy with their work!

When I started searching for help with a 20-year-old HVAC system with outdoor AC unit…read morenon-functional for 2 years, everyone else immediately said "replace". Glenn (owner) was the only one who took time in his replies to help me check a few things to verify that it was not a simple fix. That impressed me. We decided to replace the system, it was obsolete and had multiple serious issues. Glenn helped us choose the perfect system, and at the busiest time of the year, managed to fit us into the schedule. Efraín did a beautiful installation inside and out, with custom sheet metal work to make a perfect fit. The system is fantastic and the price was unbeatable. They'll even show me how to do the annual maintenance myself, instead of trying to sign me up to a service that I won't need. That's integrity. Efraín is the lead technician, has 21 years experience, and is a perfectionist. That is evident in his attention to detail and refusal to give up if there is still an unresolved issue. This house had a long-standing issue with modified drains and plumbing vents that had defied diagnosis, but Efraín would not give up. He solved the mystery that no one else had, finding a vent that had been mistakenly cut and capped long ago. Jake is a young technician learning from the master, and he is very hard working and thorough. They reconstructed that vent and restored the function of those drains. They did a magnificent job and left the house feeling renewed and loved. All the while, I was asking questions about anything and everything, and Efraín did not mind answering them and helping me learn how to care for things going forward. I do love this house and it matters to me who works on it and the energy they bring. Glenn, Efraín and Jake brought a degree of care, compassion, and expertise that gave me tremendous peace of mind. They will be my first call for any and all plumbing or HVAC needs.

Great customer service with Andy, Viince for my fan-install! The best contractor in NM for all…read moreelectrical solutions!

Andrew..(Andy) was very thorough in checking my outlet and breaker concerns. He updated the…read moreconcerning outlets and did some rewiring in my garage. Very personable and informative young man. I would highly recommend this Company.

We have used Plumbing Connection for every plumbing need we have had for more than 15 years. The…read moreowner and his son do all of the service calls, themselves. They are professional, knowledgeable, and respectful of our home, as well as fair in their estimates. As long as Tracy is the owner and in business, we would highly recommend him! We live in Albuquerque, NM!

We have been using Plumbing Connection for about three years now and have been very satisfied each…read moreand every time with various plumbing issues. Tracy really knows his job. They always manage to get me an appointment based on urgency. Prices are very fair. Highly recommend!

JP Plumbery did the HVAC work on my parents new build a few years back so we were referred to them…read morewhen our heater started giving us issues this winter. Our heater was 20+ years old and we've been wanting to switch from a swamp cooler to refrigerated air for some time now. We decided to pull the trigger and did a full replacement of both units. They were extremely competitive when it came to pricing, another company was going to be significantly more expensive when we were just looking at the heater repair/replacement. Cody and Dylan were the two service techs that replaced the units and were great to work with. The first day they arrived they were very thorough in explaining the process and what to expect over the coming days. I didn't feel the need to check in with them because they would check in with me when they arrived every day and throughout so they could update me on the progress they were making. With the change in weather I've used both the AC and heating unit in the last couple of weeks and both are working great! I would recommend JP Plumbery to anyone in need of their services! Joe

This is about work done by JP Plumery in October 2024 (before their partnership with Signature…read moreHeating and Cooling). I had them install a new Carrier heat pump ($18K+) to replace a broken evaporative cooler/ancient furnace. The furnace was located in a second-floor closet, so that's where they installed the air handler (and coil), both installed vertically. Unbeknownst to me, a city permit was required for this work, which was NOT obtained by JP Plumery. Had a permit been obtained along with the city inspection, NONE of these problems would have occurred. 1. They did not correct the air intake to handle a 4-ton heat pump (which they oversized - my house is only 1800 sq ft). They claimed a 20"x20" intake was completely fine for this system. Nope. It required a minimum of 1680 cfm air flow; a 20"x20" only provided 840 CFM. 2. The condensate drain they installed was completely incorrect - it had a long horizontal pipe immediately after the handler drain instead of a 5" long P trap to prevent the negative pressure from the air handler from sucking condensate back into the air handler (see photo with accompanying condensate inside the air handler). 3. The air handler was not installed 'square' onto the ductwork supplying the house (see photo). 4. They did not install an automatic shut-off required by city code to turn the unit off if the condensate pump pan overflowed and water backed up into the air handler. This caused flooding in the second-floor closet that leaked into the first-floor ceiling. Once this leak occurred in late July 2026 (and it had been going on for a while, just not noticed because it hadn't leaked through the ceiling yet), I called JP only to be connected to Signature Heating and Cooling. The air handler was full of water. The tech diagnosed inadequate air intake or a potential refrigerant leak causing the problem (the air was plenty cold coming out of the registers). When I asked why JP did not install the correct air intake, all I got was crickets. So I contacted the BBB and all of a sudden, they want to come out and 'take another look.' Same tech came out and denied that inadequate air intake was the problem and instead added more refrigerant, which made the condensation worse. For both of these visits, I was not given any objective measurements or photos taken by them. So I had two other HVAC companies come out to see what was going on. Both diagnosed the problem as an inadequate air intake and an improperly installed condensate drain with no automatic shut-off. I had both problems corrected and, what do you know, the problem was solved. All this during our 100-degree heat in August 2026. I went back to Signature Heating and Cooling/JP Plumery for reimbursement for the work I had to have done to correct their mistakes. All they have done is deny deny deny and will not take accountability for their mistakes. Now I have to have the city come out (at my additional expense) to retroactively issue a permit. The BBB was absolutely no help, so I've contacted the CID for New Mexico and will write reviews where-ever I can to warn you all about these merged companies. DO NOT do business with them. See my other reviews for who I recommend. JP can reply to this all he wants, but he knows what was done. It's funny, all they had to do was reimburse me $2500. Now I have a file a claim in court.

The HVAC unit on my small commercial building needed to be replaced so I called 3 companies to get…read morean estimate for a new unit. I chose to deal only with companies who would provide a free estimate. I arranged for an estimate from Western Mechanical and was told nothing about a fee, or I wouldn't have had them come out. It took over a week to get an appointment. Then on the appointed day, the tech called looking for my location in Rio Rancho where he was sent by their dispatch, even though my building is in downtown Albuquerque. It was another week before they rescheduled at the correct location, and when they did, instead of the requested estimate the tech did a hasty unauthorized repair on my unit and charged me $198.49. Since no fees or repairs were authorized, I made multiple calls to Western to question the charge but could not get past the receptionist to talk to anyone and was put on endless holds. Only after receiving a threat to be sent to collections, was I finally able to speak to accounts payable. They claimed they had informed me of the fee in advance, which is completely untrue as I would not have agreed to it, and were unwilling to budge on the charge which I never authorized. If you choose to work with Western Mechanical, beware of hidden fees and be sure to get all costs in writing up front.

Always timely even in the super busy season. And if something occurs and a followup is needed,…read moreit'll get scheduled in a pretty timely manner. Have used them for various plumbing and HVAC needs for several years. A neighbor recommended Western Mechanical.

Rodney from A Quality just left my home. Highly recommend this business…read more They called 30 minutes before arriving, he worked fast and efficiently. Very friendly and I didn't want to faint when he gave me my bill! This is an honest plumbing company! Thank yo so much!

We had to have the sewer line replaced in the crawl space under our house. A Quality was…read morerecommended to us by a friend, so we tried them. The guys who came were friendly and very professional. They did a great job and charged a fair price. They also cleaned up exceptionally well. I would recommend this company without reservation!