I've been in the store many times over the years. What's consistent is that there are always over a dozen employees, sometimes as many as 20 in the store and they will walk past you multiple times and never offer assistance or even greet you or acknowledge you. I've seen as many as 5 employees huddled around one register BSing with each other and texting on their smartphones. Me as a customer was completely invisible. I also noted that they had so much loafing time on their hands that they were playing hide and seek in the store. This is a good place to buy lumber and PVC, but that's because you can take your time and pick out what you want, but don't expect any customer service. If you post your comments on their Facebook page, they completely ignore it. The employees you see in the store are all about themselves and their own little world. read more
