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    McCoy's Art Studio

    5.0 (1 review)

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    17 years ago

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    Milan Institute - New location!

    Milan Institute

    2.7(71 reviews)
    5.2 mi

    Everyone was very kind, helpful and took time to schedule me in. I signed up for a deep…read moreconditioning and a facial 30. I am very happy to have the two people who worked on my services. Manny and Karen were so nice. The facial and deep conditioning was so relaxing. Thanks

    I am extremely disappointed and frustrated with my experience at the college. I came in expecting…read moreto have my highlights completed properly, but because of time shortage, my hair was left unfinished. On top of that, I experienced significant hair breakage after the service, and my hair is now not in good condition. This has been very upsetting for me because I trusted them with my hair and did not expect to leave with my hair breaking like this. I was told to come back to complete my hair, so I made the effort to return, but my hair still was not completed. At this point, I would rather have my hair done by a professional outside the college, but because my hair is already damaged and not in good condition, I am hesitant to have another chemical service done right away. That is why I keep asking them to fix it. When I say "fix it," I mean simply complete whatever they originally started and left unfinished. I am not asking for anything extra or unreasonable, but unfortunately they do not seem to understand what I am trying to explain. I am also paying for this service, so it is not like I am receiving it for free. As a paying customer, I believe I deserve basic respect, kindness, communication, and professionalism. Unfortunately, when I tried to explain my concerns, I felt that I was treated very rudely, which made the entire situation even more upsetting. I understand that this is a college where students are learning, and I respect that, but there should still be proper supervision and care when working on a paying client. I should not have to repeatedly ask for the work I already paifor to be completed, especially while also dealing with hair breakage after the service. I am not trying to create a problem; I simply want them to understand that I am asking them to finish the work that was left unfinished and to take my concerns about my hair seriously. I am very disappointed with how this entire situation has been handled, and I hope management listens to my concerns, takes responsibility, and provides a proper resolution. Paying customers deserve to be treated with respect and should feel heard and cared for throughout the entire service.

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    McCoy's Art Studio - artschools - Updated September 2026

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