So, I had to renew my BLS, and since I've been coming here now for my last two certifications i…read morethought my experience would be excellent as always. Not the case...I was singled out and embarrassed!! I was told I'm too weak to administer compressions, told my acrylic nails were in the way, and made to place my mannequin on the floor and work on it down there. I have never had problems here, in fact last time I came I breezed through and finished my test second and passed. That class was also full to capacity. The instructor was so kind and thorough and made sure everyone was all on the same page. Her name was Brittany, But yesterday, no Brittany. It was a woman named Michelle. She told me she has been teaching this class for 35 years. She was definitely on a power ego trip as she told me several times throughout the class she would not pass me. She was beyond kind and attentive to the only other two male EMTs that were there. She kept saying how we should be out by 8:30pm, when class was supposed to be until 9:30pm, she rushed through and skipped over video segments. When we were all done with our practical part, she said it was test time and stated that we would also be given a review to fill out rating her class. She said depending on the review, it would affect her job status!! Good review she stays employed, bad she loses job. After she handed me the review paper she softened up towards me. After the other two EMTs were finished with their tests and had left (yes they were finished first, no surprise because she stressed me out) As I was finishing my test and concentrating, she kept talking to me and making comments about random things. While I'm testing!! Long story short, I drove out of my way to come here. A 38 minute drive. I will now find a new location in two years when mine expires. Yes I passed, but it was the most humiliating experience. Three stars because she did change attitude towards the end and the other two EMTs were helping me and being supportive throughout.

Great school. Great instructors. Positive environment. If you pass the class you'll pass the NREMTread more

Instructor was adequate but the training location was trash. After having to pay a $30 rescheduling…read morefee, I arrived at the training location to find a 7" android tablet on a stand in the corner of a small, poorly lit room. It was clear that this company was okay with doing the bare minimum. The room was adjacent to what I assume was an animal hospital. Barking dogs could be herd throughout this session. The tablet screen was very small so the videos were hard to see. Students were expected to clean and sanitize the room when the training was compete.

They are not clear with instruction that you must complete and online course first which forces you…read moreto reschedule your hands on CPR evaluation while charging you a $25 rescheduling fee. If you are unable to reschedule within a 7 day period due to work, school, or any other personal reason they keep your initial payment of $70. Therefore, you would have to pay all over again. This company really knows how to extort you for your money. You may get your needed certificate but at a price higher than you expected with extra time you must prepare for

Needed to complete CPR training for a clinical externship for school and was recommended this place…read moreby a supervisor! I've taken previous CPR trainings from other companies, but this is the best I've experienced thus far. Our instructor really made sure we understood the material, gave us plenty of opportunities to practice the skills we learned, and did it all in a timely manner.

Just okay-I was there today Very rushed training…read moreSuggestions for improvement for instructors You are doing this everyday teaching people but others sometimes do only once every 2 years Please slow down -lot of stuff was skipped and rushed There were not that many students so they could have given us more space rather than congesting the area with both the adult and infant mannequins. Please bring the joy out when you are training as you are helping yo train people to save lives The course was supposed to be from 12.30 -4 Some people were done at 2.40 This won't be my choice next time

10/10 class, both instructors are well knowledgeable and are easy to understand, all the questions…read moreI asked they answered. I was able to get my card right there and then with no problems. The classroom was a little hard to find at first but it's pretty spacious and clean. Definitely recommend K & R CPR!

From the owner: K&R CPR is located in Fresno, CA, to assist you with your CPR needs. read more

Alton Taylor From ScamPulse.com: Alton Taylor presents himself with a website and cpr instructor…read moreclasses on the American Heart Association's website then fails to actually present any proof of certification. Paid $400 for AHA BLS instructor course. The night before he cancelled the class. Two weeks later he met with me in San Jose's law library (he was doing cpr classes with an older couple) to go over details but never gave proof of being certified. However, gave me all AHA materials and told me I would get proof after I sent him roster etc. Still no proof and he continues to lie to say it's just taking the training center a long time to process. Also calling the American Heart Association today to report that he is using their website. I have also been scammed by Mr. Taylor. Police, the BBB, and AHA are aware. Beware that he has two different business licenses in two different states. With 3-4 different addresses.

They are always providing CPR classes, and have really made an effort to bring so many volunteers…read moreto assist all in need. Goof job!!!

A group of us was going for state testing, they called 2 days before testing to inform us we will…read morebe doing it a day sooner and for busy moms who need babysitters it was really inconvenient not only that because we are a good drive away we had to loose out on 160 for the nonrefundable nonreschedulable room which is not ok. 2 days to figure it out or move to later date and sorry about your money is what they had to say. Something "unforseen" happened so be careful booking if you live a distance.. it sucks to loose money over no fault of your own especially during these times, it could have went on my kids instead of down the drain thank u red cross.

Henry was very clear with instructions and kind! I…read morerecommend Blue Ocean Safety for all your CPR needs.

Henry is great. Awesome class. And. He makes the class. Very understanding. I've been to him…read moreeverytime I had to renew my cpr first aid And its always been great with him

Don't use this company. It has been two years since I received training from them and I still…read morehaven't received my certification and any attempt to contact Eugene has been meet with silence. They owe me a full refund.

Why do most people seek out a Basic Life Support or Cardio Pulmonary Resuscitation course? It's…read moreusually a requirement to be employed in the medical field would be the top answer. The day I took the course, that was the answer of every person in the class. With that in mind, this business did provide videos from the American Heart Association, as well as hands on to practice the skills, and to learn the protocols (including use of IED). This was good. So good, I scored 100% on the test. Now, the bad. The class was told that we should be receiving our BLS cards within a week. Well, I've been to this rodeo before, and most places have cards certifying the training at the time the course and test are completed. Not here. Pay attention, this part is important. It has now been 12 days since I completed the $70 course, and still, no card. I've called and texted the persons that are points of contact, to include my instructor. I've been told they are looking into where the lag is. Still, nothing. At this point, I do not get responses to emails or texts. Now, the petty bad. The class is in a hot, old dilapidated building. No AC in the summer. For me, this is a minor issue. For someone who hates the heat, it could be a deal breaker. Take the class in the morning, or, just go somewhere that will give you the card upon course completion and avoid my headache.

This place is ok if you are looking for help on subjects your kid is struggling with. Seems like…read moremore of a local tutoring center that helps with homework and such. Not really a formal program for tests. Lack of curriculum was disappointing.

From the owner: CPR Training: BLS Healthcare Providers, HeartSaver CPR, First Aid, PEDIATRIC First Aid, Blood Borne…read morePathogens. AED use a part of all courses except Blood Borne Pathogens. Family and Friends courses offered by appointment

I am very grateful to have done my training as a CNA here. But the environment and staff was so…read moreincredibly unprofessional and rude. I was in the PM class (4-8pm) and our class and clinical instructor was Ms. Joye. She was very kind but at the start we were having issues feeling like we weren't really learning. No one said much we just collectively studied the material on our own. One day she was out for the day and we got a new instructor, Mr. Irving. He started us off with a test and then sent us off to split up. All of us were confused because we had never done anything like that. He realized the problem was Ms. Joye hadn't been doing that with us. She had told us before she is usually a clinical instructor, so theres some forgiveness for her. She's a very kind older lady. We told him we were having issues because we weren't really learning anything, and he said he would tell Mrs. Hall to see what we could do. The next day she comes in and is just yelling at the class and turning it into our fault that we weren't learning anything. I mean if an entire class says to another instructor that they don't feel like they are learning much, why would you come in and yell at them for not putting in more effort?? That on its own changed everyone's opinion on this school. Mrs. Hall handled that situation in the worst way possible and we were only about a week or so in. Keep in mind we are technically there "after hours" so if we had any issues, there was no other staff that anyone could talk to. Once our next payment came in, I had emailed to ask if I could pay over the phone since we could only come in from 8-2 and I have no way of getting there. Mrs. Hall told me yes and it's ok to do. I called the next day to call and it was the other guy that works there (I can't remember his name I only saw him at registration). I called asking if I can pay over the phone and he was very questionable about it. Then I could hear Mrs. Hall asking (more in a yelling tone) who is on the phone and then she said that it's okay and I can pay over the phone. I'm not sure what happened but I could hear her yelling at him and that alone also made me uncomfortable. But I guess it's none of my business what happens. On the day of our in class physical and TB test, I understand there is definitely some stress going on because everyone is on a strict schedule. But the mood in the rooms was very angry. Mrs. Hall was angry the entire time and I felt like I couldn't ask any questions because she would just yell at me. On the day of passing out our scrubs, she was very clearly in a rush and just wanted to get it over with quickly. Once we started our clinicals at a facility, we had two instructors. Ms. Joye and Mr. Luis. We ended up having issues with some of the staff and let Mr. Luis know about it all. He immediately took action and called the other staff. The next day, Mrs. Hall came to talk to us at the end of that first week. She told us she was sorry for what happened and that she will try to move us to a new facility. Then the next Monday we all were back in class for that day practicing skills. This was the best reaction I saw from her and it showed she was trying to help us. Everything went smoothly at the other facility besides slight miscommunication between the two instructors. On our "graduation" day, Mrs. Hall was absolutely in a rush, and made it very obvious that she was annoyed with the amount of people who had missed days. I never missed any days but I was one of I believe six people who was there everyday throughout the three month period. She was clearly upset about it and that's okay but she was very obvious about it. She was extremely angry because some people kept messing up writing our dates on the new skill sheet. We had to transfer information over, but it didn't fit and some people were confused. She was very angry and yelled at them and made it a big deal if you asked a question to clarify anything. Yes this process took longer than it should've, but there is absolutely no reason to get so angry about people asking clarifying questions. She also provided no further help on how to actually go out and take the State tests. Another classmate asked and she seemed shocked we didn't know how. Once my information was set on the TMU website, I noticed it said I still had to pay $130 for the two tests. I remember at registration I paid for the all inclusive package. I have a picture of that paper. I know exactly what it says. The first thing it says is that they secure the school as your testing location, but she told us many people are going out of town because they haven't been able to get one here. As of today, October 7, there are two things that I technically paid for and have not received. I did not ever receive a gait belt, I was encouraged to buy my own. I also did not get the state tests paid for. That's an extra $145 that they kept from me. My review won't fit on here, please read the rest in the screenshot attached

First of all let me Thank All the office Staff!! Mrs. Nancy, Mrs. Hall, and Edgar!…read more Had somebody told me three months ago that I'd be ready for my CNA certification today, I wouldn't have believed them. The reality is that I found a fantastic school with passionate instructors and staff. The program is designed with the first half in class learning the bookwork, followed by on-site training. The opportunity to start practicing what we learned so quickly was great, and having Mr. Anthony and Mrs. Monica there to instruct and show us how to perform the work was inspirational. I can't say enough how much this program has changed my life, and I feel confident that I'll pass when I take the certification tests. I would recommend that anyone considering the CNA profession talk to them ASAP.