They are not clear with instruction that you must complete and online course first which forces you to reschedule your hands on CPR evaluation while charging you a $25 rescheduling fee. If you are unable to reschedule within a 7 day period due to work, school, or any other personal reason they keep your initial payment of $70. Therefore, you would have to pay all over again. This company really knows how to extort you for your money. You may get your needed certificate but at a price higher than you expected with extra time you must prepare for read more