So, I had to renew my BLS, and since I've been coming here now for my last two certifications i…read morethought my experience would be excellent as always. Not the case...I was singled out and embarrassed!! I was told I'm too weak to administer compressions, told my acrylic nails were in the way, and made to place my mannequin on the floor and work on it down there. I have never had problems here, in fact last time I came I breezed through and finished my test second and passed. That class was also full to capacity. The instructor was so kind and thorough and made sure everyone was all on the same page. Her name was Brittany, But yesterday, no Brittany. It was a woman named Michelle. She told me she has been teaching this class for 35 years. She was definitely on a power ego trip as she told me several times throughout the class she would not pass me. She was beyond kind and attentive to the only other two male EMTs that were there. She kept saying how we should be out by 8:30pm, when class was supposed to be until 9:30pm, she rushed through and skipped over video segments. When we were all done with our practical part, she said it was test time and stated that we would also be given a review to fill out rating her class. She said depending on the review, it would affect her job status!! Good review she stays employed, bad she loses job. After she handed me the review paper she softened up towards me. After the other two EMTs were finished with their tests and had left (yes they were finished first, no surprise because she stressed me out) As I was finishing my test and concentrating, she kept talking to me and making comments about random things. While I'm testing!! Long story short, I drove out of my way to come here. A 38 minute drive. I will now find a new location in two years when mine expires. Yes I passed, but it was the most humiliating experience. Three stars because she did change attitude towards the end and the other two EMTs were helping me and being supportive throughout.

Great school. Great instructors. Positive environment. If you pass the class you'll pass the NREMTread more

Needed to complete CPR training for a clinical externship for school and was recommended this place…read moreby a supervisor! I've taken previous CPR trainings from other companies, but this is the best I've experienced thus far. Our instructor really made sure we understood the material, gave us plenty of opportunities to practice the skills we learned, and did it all in a timely manner.

Just okay-I was there today Very rushed training…read moreSuggestions for improvement for instructors You are doing this everyday teaching people but others sometimes do only once every 2 years Please slow down -lot of stuff was skipped and rushed There were not that many students so they could have given us more space rather than congesting the area with both the adult and infant mannequins. Please bring the joy out when you are training as you are helping yo train people to save lives The course was supposed to be from 12.30 -4 Some people were done at 2.40 This won't be my choice next time

Has I the moment you walked in all the way through the whole experience to get your cpr training…read morewas welcoming and very helpful throughout the training process and answer all questions I had. I would recommend this place if you need your bls or cpr !

I took this class because I needed it for my CNA schooling and I'm so happy I came here. The…read moreinstructor is super nice and really cares about her job. She made sure every student really understood what he/she was doing. She went above and beyond with instructing this class. While I'm grateful to be BLS certified I hope that I will rarely use it. I like that it's a smaller class size as well because it ensured that every student really understood how to do proper compressions. I will definitely recommend this place to my fellow CNA's and anyone who needs CPR training. Thank you again to ACT!

They are always providing CPR classes, and have really made an effort to bring so many volunteers…read moreto assist all in need. Goof job!!!

A group of us was going for state testing, they called 2 days before testing to inform us we will…read morebe doing it a day sooner and for busy moms who need babysitters it was really inconvenient not only that because we are a good drive away we had to loose out on 160 for the nonrefundable nonreschedulable room which is not ok. 2 days to figure it out or move to later date and sorry about your money is what they had to say. Something "unforseen" happened so be careful booking if you live a distance.. it sucks to loose money over no fault of your own especially during these times, it could have went on my kids instead of down the drain thank u red cross.

I recently took the ACLS/PALS/BLS combo recertification course offered at CVME and boy am I…read morethankful that I chose this location! These classes are typically long and uninspiring, most healthcare professionals likely dread having to take the days off work and spend the money to renew these certifications. Not only that, but sometimes instructors who teach these courses are lackluster, or even mean and hard on you which makes no sense. That was NOT my experience here, thankfully. I had the BEST experience! Kevin and Daniel were heartfelt, committed, clearly passionate about what they do, encouraged participation and active learning, made the content interesting and enjoyable, were incredibly supportive, and made sure we had all of the information we needed to succeed in the course. The ladies in the office were very friendly and helpful as well. Great vibes here. I would highly recommend coming here for your ACLS/PALS/BLS needs. I drove two hours each way to the Madera location, and I'm so glad I did. I plan to return to take other courses in the near future. Can't say enough good things about this place, the staff, and my overall experience was a 10/10.

My girls had a great time and learned a lot at Central Valley medical's Safesitter class! They got…read moreCPR and first aid training too! This is the only location in the Fresno/Madera area that offers the Safesitter classes to get your tween/teen ready to start their babysitting business. If you do have them attend the class make sure to prepare them for the lunch break because it's about 6hrs long. There isn't a waiting room so you may be waiting in your car if you're driving from far away. You can also walk and shops and the stores near by. The staff here is warm, hospitable and even have snacks for their students. Registering was easy and fast. I will for sure be back when my younger kids age up!

I needed CPR training for my job and Sharon was amazing!!! She knows her stuff and enjoys teaching…read moreothers. They also offer babysitting training. I'll be signing my daughter up very soon!!!

Super friendly, made CPR training painless and fun! They were very accommodating with my busy…read moreschedule. I'll definitely be coming back to renew!

I signed up for the class online. Facility is clean and…read moreorganized. Snacks, coffee, water were available. Instructor was concise and informative. He shared personal on the job experiences.Which I felt made the importance of doing the steps correctly all that more real. The class practiced the techniques on mannequins and the instructor helped us with our form and technique. I left the class feeling confident that I could help a person in need.

The best BLS class I've taken. I've been in the healthcare field for 9 years and have taken CPR/BLS…read moreclasses multiple times and usually it's the same boring instruction that I dread every two years. This class was actually enjoyable and time flew by. I learned so much from Trevor, who was the instructor and the owner. He used his 23 years of experience to keep things simple and easy to remember. This is the class to take and the price is very reasonable compared to others. I will definitely be coming back when it's time to renew again!

I give them a five star. The reason I give them a five star I have been coming here since 2012 with…read moremy Topaz 30 Viking sewing machine that I purchased from her and it has been incredible. She does all the teaching never charges you for a class it's covered with your machine when you purchase. She honors everything about her machines and will do everything possible to get you up and running, she even loans you a machine if yours has to be in for repairs! Best place in Central Valley! I won't go anywhere else!! They honor everything they sell!!!

Is there a negative star? I went there looking to spend money to buy a new sewing machine to start…read moreone of two projects and money was not the issue. Two ladies stared at me so I guess I didn't fit their dollar quota. Too bad for them. I literally looked and touched the machines while they watched me for over 10 minutes without them ever talking to me. So I left and went down the street and bought a Berina after they spent time with me showing how they work and what I needed for my projects. Yep. Spent $3000 more than I went to spend but worth it for customer service. These ladies suck.