Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

The folks at Glass Doctor of Charlotte are terrific! Daniel Duque and his partner-in-training were…read morefirst-rate professionals and very kind, too. They were the first to arrive and measure my space for a mirror and provided excellent suggestions. Also, Crystal, at the home office was very helpful in providing photos of the mirror I was to have installed. She ventured back to the showroom to take photos to send me right away. Much appreciation to Crystal! For installation, 2 more excellent professionals, Yon and Chris B were incredibly efficient, helpful, and installed a beautiful mirror over my master vanity and framed it beautifully. Thank you, Glass Doctor! You are fortunate to have such good people working with you.

Their team was on time, professional and very friendly. The replace my window quickly and the…read moreinstallation quality was top notch! I'm way type "A" and very picky. I was pleased and the pricing was fair! Highly recommend Glass Doctor of Charlotte.

Windshield replacement. Great job. Techs showed up when they said they would and replaced with no…read moreadditional costs. I would recommend.

Owner, Jon Mandel says I reviewed the wrong company. WRONG! You sent two guys to do the work, but…read morethey left, without saying saying anything. You sent me an email saying, sorry you couldn't do the work. My communication with you was really good; your workers were really bad. Here (below) is your quote. Hi Jim, Thank you for reaching out to Safe Auto Glass to assist with your auto glass replacement. The cost of installing your 2007 Mercedes Benz CLK350 back glass in 28270 is $225.00. Our pricing includes EVERYTHING : - all parts and labor - we come to you - clean up and disposal - sales tax - all discounts and promotions Our next available appointment day is tomorrow. To schedule your appointment please call 877-215-7735. Labor-only jobs are prepaid in full and do not come with any warranty. Thank you, Jon Mandel Safe Auto Glass 877-215-7735 safeautoglassusa.com Placing of an order means that you WAIVE YOUR RIGHT to initiate a credit/debit card chargeback under ANY circumstances. All disputes are to be resolved between you, the customer and Safe Auto Glass directly.

​I highly recommend avoiding this Safelite location. Between this location and the Rock Hill…read moreSafelite, they took turns trying, and failing, to correctly replace the windshield on my Volvo S60. ​On separate attempts, both locations installed windshields that were visibly damaged, once with a black defect and the second with a distortion and scratch. Beyond the flawed glass, both locations failed to properly program the Lane Assist camera and Rain Sensor. My 2 year old car with 20k miles now throwing a rain sensor error and fails to function like it did with a cracked windows... ​After dropping my car off for a full day multiple times only to get these results, followed by endless phone tag to find a resolution, I completely gave up. I called Allstate, and they approved taking the car directly to the dealership to finally get it fixed right. ​Save yourself the hassle and wasted time, especially if your vehicle has advanced safety cameras. Safelite repair, Safelite failure.

Had an appointment and was told it would take 2 -2.5 hours. I didn't have a ride, so I chose to…read morewait. At the 2.5 hour mark, I was told that my windshield was installed and they were just finishing up the calibration...more than 1.5 hours later, they finally finished. It took 4+ hours and I was able to leave with an extremely filthy windshield. Never again!

Lots of shady people in the auto glass repair business: bait-and-switch, giving low estimates then…read moreupping the price by a couple hundred dollars, etc.). Spare yourself and just hire Brian of Artisan Glass of Lake Norman. Excellent service, friendly, knowledgeable, and competitive price. 100% recommendation.

I had a different conversation with one of Artisan's competitors. The hole was too big to repair…read moreand the crack was too small to replace. It was time to look for another company. Brian came out and said the crack was large enough to replace the windshield. After a two week delay due to other mechanical work on the vehicle we scheduled for yesterday. The new windshield looks great and the mechanical issues have been solved so now I feel confident I can give this SUV to my grandson, if he ever gets a license. Great work and a Great price!

Great experience here from the first call to install. My…read moreAuto insurance company uses this service to repair auto glass. They transfer the phone call to a CSR and they take all your info and then set up an appointment. I showed up at the appointment as scheduled and they were expecting me and were immediately able to get my vehicle in for windshield replacement. I was told it would be 1 to 1.5 hours to complete the work. You get a text asking if you want to be updated through the process. I received several text's and right at 1.5 hours received a text indicating the vehicle was ready and a Tech would meet me in the waiting room. Matt was very professional and walked me through the one year warranty. It was seamless and easy and I would highly recommend their service. I had windshield replacement in the same vehicle before and they had to get 3 different windshields before they found one that was compatible with all the electronics that are embedded in the rearview mirror which is attached to the windshield. I would highly recommend them. The waiting area is clean, stocked with water and coffee and the restroom was clean as well. Plenty of free parking on-site.

They helped me to schedule the appointment to get my cracked windshield fixed. There is a separate…read moreone for Business vehicles. It took a moment for us to get it realized. But it worked out.

I know the owner Zuhair. He is a very polite and professional. They did a great job on my Chrysler…read morePacifica Van. I would recommend and come back but praying no more rocks hit my windshield.

I spoke with Zuzu on the phone and he was so helpful and knowledgeable. I wanted to get my…read morewindshield replaced before the rain came in and scheduled me in for same day. Would definitely recommend them. Very happy with the service I received.

Awesome customer service!! Ericka took care of scheduling our appointment for a windshield…read morereplacement, and she made our unfortunate mishap (a cracked windshield), a very pleasant experience. The windshield hasn't been installed yet, but the tech, Xavier, was willing to work with my son's work and school schedule to find a time (when he wouldn't be driving) to get the glass repaired. I am VERY impressed with the friendliness and customer service I received. Hats off to Ericka!!