The staff, Genesis, Brienne (Brie), and others, were very friendly and welcoming, and Dr…read more Katsnelson was also polite, and he answered my questions.
The Treatment Plan/Estimate showed many discounts, but I got skeptical about all the "IF"s, contingencies, and additions, even before new implants, so I went to another, , surgeon, who did my bone graft and sinus elevation 2 days later, and his out-of-Network plan/estimate was lower than Dr. Katsnelson's in-Network Estimate/Plan.
Also, this office took a $3,000 deposit, which other dentists usually did not do before completing the treatment.
I attached my Treatment Plan/estimate from Dr. Katsnelson for your judgement.
Today the office manager, Elena, called me to follow up, address my concerns, and answer my questions, and she impressed me by her courtesy, patience, attention to detail, and common sense, so I upgraded my review to 4 stars. Thanks Elena!