I, my parents, and grandparents have entrusted our boats to Reed's Marine since 1964 and I have…read morenever had a complaint. Moving back "home" from Alaska in 3 years, I will be able to store my current boat myself, but will still use their service department for routine maintenance and an annual detailing. Kirsten has always been friendly and prompt to answer questions. My boat has always been delivered on or before the requested delivery date and hauled out on time as well. Boats are expensive, but I feel that the dollar value they provide is worth the money spent. - Rick from Alaska.

I would like to say thank you to the family at reeds. While…read moreyou made our family feel like family, it was a pleasure to meet and speak with jason owner and Kendall sales. Teresa thank you as well. The atmosphere was friendly and just a overall great experience. Thank you for taking you're time to show us everything we needed to know about the boat we purchased. I would highly recommend stopping in to have a look around . Thank you again. The woodall family.

I purchased a used boat through Reed's recently. It was my first ever boat purchase. They had a…read moretechnician ride with my husband and I for 90 minutes to learn the boat, and to practice parking the boat, which was great. They also made sure my shore station worked with the boat. When I had a mechanical issue early on, they came out and addressed it promptly and professionally. I am very happy with the boat and the service before and after the purchase. I will not go anywhere else.

Called Reed to purchase and install a new Radio on our boat which was in a slip at the Abbey…read moreHarbor. I was quoted $175.00 for a new Radio and $88.00 service fee to install it. I was NOT told that there would be an additional labor charge! They were slow to come to do the install, repeatedly told they would be out there and did not show on several occasions. Finally, they installed the radio and sent us a bill for $686.66. Said that the other charges were for labor charges to install new radio, swap out old radio. In addition, (similar to the review below), they without communication, took it upon themselves to make a pvc trim plate, (which was on the boat had they asked about it prior to making one without authorization.) On top of all these billing overcharges, while installing our radio that does not work properly, they broke our bathroom light which is near the radio and refused to fix it! Spoke to Tara in customer service about these issues and all she was willing to do to resolve them was to remove a $10.00 service charge that she threatened would reoccure if we did not pay the balance in full today! I told her that this was not acceptable and ended the call as it was not productive. Minutes later received a call from the tech/service manager who told me that the bill was due now, they would not make any adjustments and would continue to tack on $10.00 per month service fees. Never would we have hired them install a $175.00 radio, if we were told we would also be charged an additional $428.00 for 1.8 hours of labor fees! Could have had one of our boys install it for free! Beware of their billing dishonest billing practices and poor service!!!!!!!!!!!!!!

The crew at Delavan Lake Boat Shed took great care of our boat during the off season, had the cover…read morerepaired, tuned up the motor and delivered to our slip as promised. The motor runs awesome. Looking forward to a great 2016 fishing/boating season. Our boat will winter at the Delavan Lake Boat Shed again.

From the owner: Delavan Lake Boat Shed, located in Delavan, WI, boasts 45 years of expertise in providing…read moretop-quality boat service and restoration. Specializing in old wooden boats while also taking on any job, their dedicated staff ensures each watercraft receives personalized care and attention. With a passion for preserving the unique character of every boat, Delavan Lake Boat Shed sets itself apart through its high standards, commitment to customer satisfaction, and a deep-rooted love for the craft of boat maintenance and restoration.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

Do you like outdated high pressure sales tactics, grey moral areas, dealing with lawyers, and…read moregenerally wasting countless hours of your life? Then come on down to Munson Ski and Marine, where you too, can make the worse purchase of your life! I run a boat rental business in California, and we were recently looking to expand our business and purchase another boat. We finally found what looked like the perfect boat on Boat Trader from Munson Ski & Marine. We talked to Marc Biasco, one of the sales associate, over the phone and everything seemed to be perfect about the boat. So I told him I'll drive out to Illinois  over the next couple days, check out the boat, and if it looks good I'll buy it and drive it back. He then proceeds into talking me out of coming to see the boat (since it's so far away) and starts telling me about the "old lady" who's interested in buying the boat. I tell him that's fine, and to sell to the "old lady," even though I had my doubts the "old lady" existed. A couple days later I get a text message from Marc saying the "old lady" didn't end up buying the boat (surprise surprise) and they are willing to take some money off the price. At this point, I have already found another boat in Arizona, which is new and a little more expensive but is way closer to us. I tell Mark this and then he starts sending me long paragraph text messages about how I shouldn't buy the new boat, the brand is low quality, their boat is turnkey ready to go, and a high quality brand. I tell him no, I'm going with the new boat but thanks anyways. I then find out the new boat won't available for three more weeks, which is a problem for our company since the boating season here is so short and we would lose out on 3 weeks of rentals. I call Marc back and inquire if this boat is still available. He tells me it is, but now there's a "fireman" that's there right now and wants to buy the boat. Same selling tactic? Really? Long story short we negotiate the price down a little, arrange for expedited shipping at a premium cost through Uship and buy the boat. Three days later:  The boat arrives. The first thing that the guy who transported the boat says to me is that he had to tell Munson Ski and Marine to take some mussels off from the back of the boat so he could pass state inspection stations on the cross-country drive. BIG RED FLAG. I take the boat to our local inspection station, as required by law, and turns out there are Zebra mussels EVERYWHERE. These mussels are illegal in the whole state of California, dead or alive, and shouldn't even be crossing state lines. The boat gets immediately quarantined for a month and I have to start talking to our local game warden and other local agents about what I need to do to get the boat up to our state's standard. It turns out we will need to cut off the chimes on the side of the pontoons, clean them, unmount the motor, clean that whole mounting area, and the inside of the motor. I get quotes from local shops and they tell me it's going to be $10-20k to get all this done and even after all this, they aren't sure if it will be clean enough to launch in our lake. We reach out to Marc to ask him about last time the boat was in the water and what lake it came from, he says it hasn't been in the water since last fall and it was last in Lake Genova (a lake known for Zebra mussels). He says he reaching out to his boss, Matt Munson, and he should be in contact with me shortly. We get the phone call from Matt Munson, and told him what we learned about the boat he sold us.  Because the shipping company told the dealership about the mussels, Matt Munson was clearly aware of the condition of the boat and that this would be a problem for us in California. We told him that because he was negligent in advising us of a contamination, we wanted our money back. My business partner was kind enough to say we will eat the cost of shipping to California, Munson would just have to ship the boat back to Illinois and give us back our money, no hard feelings. Matt says he has to talk to his Dad about this and he will get back to us shortly. We don't hear anything else from him. I call multiple times over the next couple days and he doesn't reply. Eventually he writes me an email saying he checked with his lawyers and they did nothing wrong. They went to a lawyer first rather than working with us. In reaching out to our own legal counsel, we discovered that we did not have a solid enough case to pursue. That being said, this is morally reprehensible and this business should be held accountable for their shady dealings. We will be contacting the BBB and strongly recommend that other people go somewhere else for their boat purchases.

I just purchased a Mailbu boat from Mike Misch and I would not buy a boat from anyone else. He will…read morego to all lengths to fit you in the right boat in your price range. He is extremely professional and know his products. He actually skies and teaches as well so he understands which boat would best fit your needs. He really does his very best to make you happy and comfortable with your decision making process. He truly is an expert and has worked with Munson for 25 year plus. He is straightforward and super nice. I highly recommend him. Cindy L. Blue Spring Lake WI