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    McCarthy John F MD

    5.0 (1 review)

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    9 years ago

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    Dayton Family Practice Assoc

    Dayton Family Practice Assoc

    2.0(13 reviews)
    3.0 mi

    It's incredibly disappointing to have had my entire view of Dayton Family Practice change in a…read moresingle day after being a happy patient of Dr. Zach's for four years. Dr. Zach has been an empathetic, attentive doctor who took the time to understand issues, from mental health to more complex needs, and truly felt invested in my care. I would have rated the practice 5 stars without hesitation--until today. Today, I received a letter, along with my medical records, essentially informing me that I was no longer welcome as a patient. Confused and upset, I called the office, and a staff member told me it was because I had "missed too many appointments." This was the first I'd heard of it. When I asked how they had notified me, I was told their "policy" was to call two days prior to an appointment. Yet, the staff member couldn't confirm if or when they actually tried to reach me or who had called. No specifics, just a policy repeated without any empathy or understanding of my history with the practice. When I asked if there was any way to resolve the situation--pay a fee, set up an alternative arrangement--the answer was a flat "no." After years as a loyal patient, I was essentially reduced to just a number in their system, and my family was left without a primary care provider overnight. If you're looking for a practice that values patients as individuals, Dayton Family Practice may not be the right choice. They may provide great care while you're in their good graces, but as soon as there's any minor issue, their bureaucracy can swiftly and coldly cut you off without any room for discussion or understanding. Truly disappointing.

    I had been going to this Doctors office for the last 2 or 3 years. I loved Dr. Zachary Denka. He…read morewas always very helpful and let me choose what path I thought would be best when dealing with my mental health medications. He'd give pros and cons of changing my medication regiment and I really appreciated that he let me be in control of my health decisions. The staff were always a little bit touchy and rude but nothing extreme. Anyway, I called last week to schedule an appointment. They were able to get me in the following Monday. Monday rolls around and they call me at around 8 or 9am to ask if I'd prefer a 2:00 appointment as opposed to my 4:45 one. I said sure. Took a nap, forgetting that my appointment had be changed. Whoops, accidents happen... or so I thought. I called to reschedule and they gave me a new appointment at 2pm Wednesday (today). When I called to confirm the appointment time just a min ago, they told me they had actually decided to not see me as a patient any longer for missing ONE appointment. I'm so upset. I go to this place primarily for my SSRI meds to treat my anxiety, depression, and bipolar disorder and now I'm going to have to find a completely new doctor. That could take months, especially if I end up wanting to schedule with a psychiatrist this time, which is likely. That means I'll likely have no one to prescribe me my necessary medications for months. The meds that quite literally keep me sane. I think it's pretty messed up they'd just drop me as a patient like that over one missed appointment. Would be a 1 star but because Dr. Z Denka is pretty cool, 2 seemed appropriate.

    Robert Windsor, MD - Robert Windsor - Ohio Pain Solutions of Dayton

    Robert Windsor, MD

    1.0(1 review)
    3.5 mi

    I recently went to my appointment with Dr. Windsor who I have never yet met. I confirmed this…read moreappointment 10 days prior to the appointment date. I scheduled and took Medical Transport provided by Caresource.At my appointment with my primary care Doctor the day before yesterday I told him I would be going to see Dr. Windsor today. Upon arriving I was told they had no appointment for me. I was politely asking the receptionist to check and explaining why I was certain I had an appointment when a Doctor's assistant came out and in an inappropriate confrontational manner told me I could not be rude to the receptionist. I stated that I had not been. This man whose name I cannot obtain, then asked me to sit down and wait. While waiting I asked the receptionist to please tell the man I thought was Dr. Windsor that I was not being rude in any way. She stated not to worry about it and that I had not been rude. This man then returned, had me go with him to a hallway and informed me that I could not be seen that day. At this point he was polite. He stated he would call me at the end of the day and try to get me in as soon as he could, his estimate was 2-4 weeks. I agreed since there was no other option. I then returned to the front desk and asked permission to use the rest room. I then did. Due to the extent of my pain I knew I would need go to an emergency room. I then politely asked the receptionist if it would be possible to write a note for me stating that there was some confusion regarding my appointment and I could not be seen that day, and probably not be seen for a few weeks . I explained due to my level of pain I would need go to an emergency room and had already done so at least 3 times while waiting a month for this appointment. I wanted something to show the Emergency room Doctor.. She said she would check. I sat down and waited. A second receptionist then handed me a letter stating I could be excused for work today for I had not been seen. After reading this letter I explained to the receptionist that I did not work, I was on SSI and I reexplained what I wanted. She said she would check. Two minutes passed and the gentleman I mentioned previously reemerged and with an angry tone told me I would not be seen, ever. He stated I had two choices--leave immediately or leave in a police car. I had said or done nothing whatsoever to justify this. I started to leave and this man followed me the 8 ft or so to the door almost pressing against my back. As I exited I tuned to him and at that time said something profane to him which was probably an error on my part, but justifiable based on the above. This office via phone has refused to give me the name of the person or Company who owns this pain clinic. My Health-care provider cannot due to privacy matters. I finished a Masters degree from the University of Dayton in 2008. I am not stupid enough to cause any confrontation with a Doctor I wish to see as a patient nor with his office staff. Generally I am never rude to anyone period. I was not rude to anyone until I exited the door. If anyone has information on who owns this clinic I would appreciate an email at porter009hth@yahoo.com. If you have had any problems with this clinic I would like to hear from you. I would not have been treated in this manner were I not now in the low income bracket. Should Dr. Windsor read the above, please email me so we can arrange a phone conversation regarding this matter. I will be happy to take a polygraph regarding what I stated, and I would ask Dr. Windsor to question his two receptionists and ask them for the truth regarding whether I was rude or inappropriate to them in any way.

    McCarthy John F MD - familydr - Updated May 2026

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