We were very disappointed to find the hot tub not working at our rental, despite it being listed in the top 5 selling points of the cabin on the website. Understanding that McCall Vacation Rentals is not responsible for the functioning amenities as it states on inidaho.com, I would have been satisfied had they at least let us know the hot tub was broken in advance, so we did not plan on that being a major source of entertainment while on vacation. Instead, we had to find out upon arriving at the cabin. What a disappointment! River Ridge cabin is beautiful and a great deal for the price - with a hot tub. Having a private hot tub on the deck was the entire reason we booked this cabin. When I called McCall Vacation Rentals upon arrival, to determine what happened with the hot tub, they blew me off. The claimed they had no idea what was wrong with it and that they needed to call the owners. Finally I called back - twice - to get blown off again, until someone from McCall spa came by the cabin - to tell us that the hot tub had been broken for 3 weeks! Kimmie, (not sure on name) who "helped" me at McCall Vacation Rental - never had the guts to come out and just tell me the spa was broken, or that it wasn't going to be fixed. She even had the nerve to tell me she would call me back when she knew if the hot tub would be fixed that day or not.....which of course she never did. I will never rent from McCall Vacation Rental again knowing their shady business practices to sucker people into renting their properties. Positive aspects of the rental were the cleanliness and well-stocked, very beautiful cabin. We greatly appreciated the owner's hospitality, but again, would have been more satisfied had we been treated with honesty and respect by the rental company. If you are renting from this company beware the website is probably not what you will find when you arrive. read more