Melissa is amazing!! She has managed all of my travels over the last few years. I highly recommend…read moreher if you want a worry free vacation. She takes all the stress out of the planning and she is very good at what she does.

From the owner: We are a boutique agency dedicated in specifically creating an authentic, unique and amazing…read moreexperience. The world has so much to offer, you should see it....and we should plan it. Pack your bags, we will do the rest.

terrible experience. lost 1400 dollars. promised a credit that ended in all lies. does not answer…read moreduring normal business hours. almost all correspond done via text and sends me other customers reservation info "on accident" leading to mass confusion that cost me $ and offered zero help and when I spoke with her contract agent that doesn't work for her she had call me instead of herself I restored to calling my credit card company when she found out she threatened to sue me. couldn't be a more dis functional company

awesome! We had Epic Escapes Travel plan our California Vacation and they did an outstanding job…read more Lots of great tips and they saved us a bundle of money.

Our European (half biz/half pleasure) trip in 2015 would not have been the same without Nicole's…read morehelp. Not only did she book all of our flights, hotels, trains, and cars, she did did it all based on a set of addresses and times where we needed to be for work. It was really effortless on our end as Nicole took care of every little logistic. She also helped us when we missed a flight from London to Edinburgh to book a new flight that same night and redo our rental car. Nicole, YOU ARE AMAZING at what you do and can't wait to turn over the planning for our next adventure to your expertise!

From the owner: Cruise Planners, an American Express Travel Representative, has a tremendous reputation for…read morequality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.

A lot! Booked 2 excursions through viator and BOTH were messed up. Unfortunately, one of your…read moremistakes I did not catch in time and we lost our excursion and money. Worst customer service I have EVER experienced. Practically impossible to contact person to person. And when you do get to talk to someone they STILL mess things up. Their website makes things sound so easy. In reality it is near impossible. They feel that "customer service" equates sending robo canned emails. This is a " never, ever again" company.

My family and I had reserved a cabin through this company for a fun three-day weekend get-away…read more Unfortunately, we had an unexpected death in the family and had to cancel last minute. I assumed we would be out the price of the cabin ($400) but much to my surprise and delight, they offered their condolences and said we could rebook at our convenience - I'll happily do business with this company anytime - you should too!

From the owner: Vacation Rentals in McCall, Idaho. We have cabins and condos on Payette Lake, the McCall Golf…read moreCourse, and prices to fit everyone's budget. Call for last minute specials - 208-315-2080.

We were very disappointed to find the hot tub not working at our rental, despite it being listed in…read morethe top 5 selling points of the cabin on the website. Understanding that McCall Vacation Rentals is not responsible for the functioning amenities as it states on inidaho.com, I would have been satisfied had they at least let us know the hot tub was broken in advance, so we did not plan on that being a major source of entertainment while on vacation. Instead, we had to find out upon arriving at the cabin. What a disappointment! River Ridge cabin is beautiful and a great deal for the price - with a hot tub. Having a private hot tub on the deck was the entire reason we booked this cabin. When I called McCall Vacation Rentals upon arrival, to determine what happened with the hot tub, they blew me off. The claimed they had no idea what was wrong with it and that they needed to call the owners. Finally I called back - twice - to get blown off again, until someone from McCall spa came by the cabin - to tell us that the hot tub had been broken for 3 weeks! Kimmie, (not sure on name) who "helped" me at McCall Vacation Rental - never had the guts to come out and just tell me the spa was broken, or that it wasn't going to be fixed. She even had the nerve to tell me she would call me back when she knew if the hot tub would be fixed that day or not.....which of course she never did. I will never rent from McCall Vacation Rental again knowing their shady business practices to sucker people into renting their properties. Positive aspects of the rental were the cleanliness and well-stocked, very beautiful cabin. We greatly appreciated the owner's hospitality, but again, would have been more satisfied had we been treated with honesty and respect by the rental company. If you are renting from this company beware the website is probably not what you will find when you arrive.

I booked a home for the 4th of July in McCall on March 22, only to receive a call three weeks…read morebefore our vacation informing me that the property had been double-booked due to a "software glitch." What I cannot understand is how a booking issue like this wasn't discovered until three weeks before one of the busiest vacation weeks of the year. I was told that the other party would keep the reservation because they had booked first. If your system can determine who booked first, then how did this supposed glitch go unnoticed for months? The explanation simply doesn't make sense to me. The replacement properties offered were not remotely comparable to the home I originally reserved. They were older, tired-looking homes that lacked the quality, location, and appeal of the property I selected. The agent I worked with initially said he would follow up the next day with a newly available build that might be a better fit. He never did. I had to follow up myself, and the alternative he eventually sent was yet another outdated property that was nowhere near equivalent. With only three weeks until our trip, there were virtually no comparable rentals left in McCall, and the few that were available were nearly double the price. I would have expected a reputable rental company to take ownership of their mistake, work aggressively to find a truly comparable replacement, and offer a meaningful discount or compensation for the inconvenience. Instead, I was left scrambling to salvage a family vacation that had been planned for months. What disappointed me most was the lack of empathy and urgency. The agent showed very little concern for the situation or the impact it had on our family. The entire experience felt unprofessional and poorly handled from start to finish. Unfortunately, because of how this was managed, I will not use this company again and would caution others to think carefully before relying on them for an important vacation booking.