I don't care what anyone says about this Mcalister's!!! I had an amazing experience the second I stepped through the doorway. Welcomed in by Ash who was genuinely THE SWEETEST!! She was down to earth but still on a professional level, not only was her customer service amazing, but my food came out very quickly and was fresh. She also recommended their special lemonade which is to die for. Big shoutout to Ash, keep doing what you're doing girl!! You were awesome :) read more

McAlister's used to be one of my favorites! Everything seemed to be fresh! It's just not the same anymore unfortunately. I loved the chicken tortilla soup there. Ordered to satisfy my craving for it but it was weird. It was a weird texture. I took a couple of bites and threw it away. The dining room wasn't in the best of shape. Kinda messy and there weren't that many people in there. It's really gone downhill! The service isn't bad. It's just no one hardly goes there anymore. Honestly I don't know how they stay in business. No soup for you! LOL Cheers! read more

McAlister's Deli - Chicken tortilla soup - Delis Near Me - Ocean Springs, Mississippi

The black mold was quite filling and the service was not the best. They asked if I needed a side with my order but my table already came with one, the black mold read more

McAlister's Deli - They asked if I needed a side with my food. But I said no the black mold will fill me up. - Delis Near Me - Ocean Springs, Mississippi

Food was great. Service great.Quiet with seating up to 4 people. Handicap parking. Site located is convenient.

Best French dip sandwich on the gulf coast!! Super fast service. Baguette was toasted and crispy, steak on French dip is insane. I don't know how they cook it but it's so good every single time!! Ambiance is quiet and relaxing. read more

McAlister's Deli - The best French Dip sandwich on the Gulf Coast!! ....with au jus. - Delis Near Me - Ocean Springs, Mississippi

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It's hard to be positive when twice the order is prepared poorly. The bread is barely grilled... warmed enough to feel and taste stale. The first time I called and they agreed to make it right. Since it was almost closing time I said we would be by another day. Yesterday I go and speak to a very kind manager... same guy that I spoke with on the phone. Same sandwiches with no color on the bread...a Ruben requires grilled rye... it was stale rye. The New Yorker also grilled and there was no color and it was dry and stale. I think they have lost my business. The 2 stars are 1 for professional way the manager handled the initial call and the other is for the cleanliness of the restaurant. Lost 3 stars for quality! Do better! Easy fix! read more

Excellent food, with fast service and they maintain a very kind and professional staffing team. read more

McAlister's Deli - Southwest Chicken Salad w/ a a Veggie sandwich. Delicious! - Delis Near Me - Ocean Springs, Mississippi

50 degrees inside and no heat! Food was okay. But we were freezing. I guess I'll have to wait until summer to come back.

Food is good but cold. Workers at the counter are super slow. It took ten minutes for me to order two sandwiches. The worker was on the phone with her boyfriend while I was trying to order. read more

McAlister's Deli - Delis Near Me - Ocean Springs, Mississippi

They have great food. Smoky Pepper Jack Turkey with some Broccoli cheddar soup will do the soul good read more

McAlister's Deli - Smoky Pepper Jack Turkey Broccoli and Cheddar - Delis Near Me - Ocean Springs, Mississippi

Ordered a BLT + avocado sandwich. No avocado. Unfortunately ordered through Uber eats so couldn't get it corrected. Ordered vegetarian chili several a month ago through grub hub. They gave me regular chili! Again through a delivery so no way to correct it. If you don't have something then don't fill the order with whatever you feel like sending. read more

Should have been better! Ordered online for in-store pickup, I arrived at the time and was pleased when the person brought up my order (or should I say half of my order). My wife's sandwich and her salad were shoved into a too small bag and then the person was ready to go onto the next customer. I realized that there was a problem, so I stood my ground and said that there were items missing. The person then started going through the trash looking for the receipt that he must have thrown away. His co-worker stopped him and then pulled up the receipt on the register. I was right, my order of a sandwich and potato was missing. After several minutes my order was complete and I headed home with dinner. But wait, there's more... when I got home my wife's order was not as we ordered, there was no tomato on her Club and no dressing for her salad; neither sandwich was toasted and my sweet tea tasted old. All of which are not earth-shattering but explains why I rated the way I did. read more

They will mess your order up regardless of how basic it is. Don't stress yourself with their lack of attention to detail and customer service. read more

Service was poor. Had a bad smell. Had to go remind them about my app. And the food was tough.

Had to wait a bit for the food but it was good. I had the Mcallister club, wife had the pecan berry chicken salad.

Absolutely horrible. I know when I come to McAlister's the service will be slow...that's a given but this experience was the worst. Not only did it take almost 40 minutes to get our food (1 full sandwich and half sandwich half salad) but then they were completely wrong. Half of the ingredients were missing. No avocado, the wrong bread, the wrong lettuce, the salad wasn't even close. It looked like they just through whatever they had in the back in there. I know times are tough right now with staffing and supply issues but if things are this bad then maybe stop taking mobile orders and focus on your customers that are actually in the restaurant. Or maybe just let the customer know when they order that you don't have some ingredients. read more

For sure every restaurant is having staffing problems, and the crew present on this noontime Monday was working steadily, but it took just over 30 minutes to get two very ho hum salads for takeout. One was titled a Green Goddess w the obvious namesake dressing and avocados (big picture on the wall). When they handed us the salad they announced "we didnt have any Green Goddess, do you want something else?" Needless to say after waiting a half hour we said we'd find some dressing at home. Just to round out our delight there was maybe a thumbnail sized shard of avocado... not the six slices portrayed up front. We eat at McAlister's Delis all over Mississippi but I'm not in any hurry to return to this one at least during lunch hour. Again, very nice people, glacial service and uninspired food. read more

Ordered curbside. After waiting 20 minutes in car, walked in and bags and bags of food are on table. Had no one managing curbside and when walked over to table, they were very rude saying the bags were for curbside. Really? After finally coming out with food, several other customers asked what the hell is going on.... then as course food was cold. read more

I hate to give them a review like this but.... until they can get their amounts of meat they put in a sandwich settle. You order one day at it seems you have half a pound of meat on that bad boy. However when zippy Sluggo is working you get a wannabe sand which. I wish I wanna have some meat in between those buns. Lol. Oh just make certain zippy isn't working. Lol read more

We just had such an amazing experience here today. I wish I would have paid attention to the gentleman that helped us because he was amazing. He is doing customer service right. Also food was yummy as always. read more

I ordered a curbside order, after arriving and waiting 10 minutes past my time, I went in. my order was sitting on a shelf, drinks not made. after waiting 5 more minutes to get help, she made my drinks. I checked my order, part of it wasn't even there, and when I finally got it (a baked potato) there was no butter or sour cream. she informed me they were out of butter....ummm, there's a Winn Dixie across the road, go buy some! you don't serve a baked potato without butter and think it's ok. it was also cold. my son's mac and cheese literally had one bite in it and was also dry and cold....get it together guys, you weren't even busy. read more

The food was fine, service was terrible!! After waiting almost 30 minutes for my food the waitress tries to bring me something that I did not order. She then asks me what I ordered and after I tell her she asks, "Are you sure?" Really?! Because I don't know what I ordered...finally brought out my food and NO APOLOGY for the wait! Like I said the food was fine, but the service sucked!! read more

I've been coming to this McAlister's since I was a kid and hands down it'll always be my favorite. The service is always outstanding and the food is always really good! read more

I had not eaten here since my daughter worked here in high school, about 12 years ago. i was pleasently surprised with the food. i had a veggie spud, about $7, and my buddy had the BLT, about $6, with a mac and cheese side. Both were hot and delicious and very filling. The iced tea cannot be beat on a hot Sunday after church. I went down one star because it took quite a while to place the order as many were waiting and tne only cashier was taking a phone order. One placed everything was quite smooth with lots of service staff checking on diners and refilling drinks. read more

What has happened to McAlister's??? It used to be a great place to eat. Now the food is not as good as it used to be and the service is horrible. I was seated about 3 tables from the kitchen and got an ear full from the staff. Very discouraging to say the least. Grow up and treat people like customers if you want to survive in this economy. read more

Go to any of the other McAlister's on the coast. I've only had issues with this location with food being wrong and the staff not answering their phone. read more

I had placed an order online for curbside pickup, and it said my food would be ready at 3:01. When I arrived I called to let them know I was there and they told me the food would be out soon. I waited for over fifteen minutes before going inside to ask if my order was ready. The girl walked over to the "pick-up" area and just said Oh it's right here. I informed her it was curbside, meaning they were to bring it out to my car. She just started at the ticket taped to my order and says ohhh ummm no, but here it is....when I checked the ticket it had curbside printed on it, also had the make model and color of my car on it. Extremely disappointed in their customer service. Not only that but there were three employees walking around the lobby and sitting at a table gossiping. Two thumbs down. read more

Broccoli and cheese soup was delicious and the ceasar salad was nice and fresh! The price was decent too. Everyone in my party really enjoyed their food. Would definitely go back. Good place for a quick meal :) read more

The young man that was the cashier was so polite and sweet. Even when an older gentleman was being a cranky customer.

Love the atmosphere it's very calm cashier are very pleasant and did not rush me. I ordered their Garlic and herb roast beef and a bow of their broccoli and cheddar soup. The sandwich was maxing I love it the garlic and herbs weren't over powering and it was ssoooooo good with the broccoli cheddar soup . The soups was AMAZING it's wasn't at all salty it was THE BEST I EVER HAD... but don't read my review go see for yourself!!! read more

Called to place an order for French Dip. Instead of asking for French Dip I mistakenly said French Onion Dip. The guy on the phone wasted 5 minutes of my time telling me they did not serve French Onion Dip and "never have in the 2 years that he's worked there". I then ask if they sold any other dips and he said just rotel... after getting off the phone with him I looked at the menu and realized my mistake. I called back to place the order and asked for French Dip and the guy proceeded to say "yes we serve French Dip... why would you waste my time saying you didn't serve French Onion Dip and let me get off the phone instead of saying "mam did you mean French Dip?" read more

One word. Awful. Thought it would be hard to mess up sandwiches but they achieved it. Sloppy, left off the cheese and Bacon to the club I ordered. The guacamole on another sandwich was brown. Just an awful place. read more

My friends and I come here pretty often and we love the food! But today when we came in, we had the absolute worst service we've ever had. The girl that helped us had the nastiest attitude I've ever experienced. They completely messed up my sandwich, (which wouldn't be that big of a deal, but I physically can not eat dairy products) and I specifically asked for the ranch and cheese to be removed. I was going to suck it up and deal with the stomach ache, but the young lady who took our order was just so absolutely rude that my friend just had to say something. As we walked from the counter to our table, the girl and her friend proceeded to talk about my friends and I. I don't understand how someone can get a job in the service industry and be so awful at communicating with people. It was ridiculous. So unprofessional. read more

Me and my boyfriend went to order take out, mind you we were the only ones there besides 2 other customers I guess it was a slow time, so I was thinking we were going to get our food pretty quickly. Boy, was I wrong we waited a good 35 to 40 mins for a very small order. Only reason I waited so long was because this was my first time having mcalisters (spell check) and I've only heard great things about the place. I had a salad and my boyfriend had a spud,a salad and some kind of sandwich. All of our order was disgusting, only thing this location has going for its self is the sweet tea and lemonade. Cashier had an attitude and was rushing me as if there was a mile long behind me. Long story short I'll never step foot in there again even if they tried to pay me to eat there. read more

I attempted to retrieve food from this location but was unable to do so as I was ignored by all employees as I stood waiting for almost 6 minutes. I was unable to dine or retrieve food from this location as they refused to process my order, they were not willing to serve me, nor did they make any effort whatsoever to do so when I asked why I continued to be ignored. read more

I'm not sure why I'm seeing so many bad reviews. We eat here a few times a month and we've never had any service issues or food issues. It's a typical mcallisters. Great food, good service. We love their salads and King club. read more

McAlister's Deli - Gotta love a spud! - Delis Near Me - Ocean Springs, Mississippi

My wife and I used to eat here 2-3 times per week, but not now. The quantity and quality of the salads have gone down since the change in Management (about 6 weeks ago). This is my first survey slip in a while. We used to get a reasonable amount of lettuce with sliced (or grape) tomatoes and sliced cucumbers. Now we can see the bottom of the plate through the lettuce and I guess in an attempt to save on other veggies the tomatoes and cucumbers are diced so small they have no taste and amount provided is sorely lacking. I've seen larger diced tomatoes in salsa. I asked the order taker to provide me with the sliced tomatoes and cucumbers but they said they were all diced up already. read more

This is not a typical Mcallisters. The atmosphere is not like most of them. It has an old cafeteria look and smell. They play music from a reject 80's playlist. Poor management reflects on 50/50 order accuracy. Really sad becaus Mcallisters is one of our favorite places to eat. read more

when me and my group were in the conference room I spotted a rat, 0/10 wouldn't go back

This place is going down hill fast! First impression:trash filled parking lot and the entire parking lot is holding water. No napkins available, food was decent but none of their signature items were available. We ordered a slice of cheese cake after our meal and after 20 minutes of waiting I just asked for a refund. There was literally 4 people in the restaurant (no excuse for a 20 min wait) we asked twice after ordering, where the food was and then when the refund was requested the cashier yelled across the restaurant for the manager. Not so professional when she was conducting an interview. Manager did apologize for the delay of service and provided the cheese cake on the house. (Thank you Julia, there is nothing like a frozen solid slice of cheese cake to finish off your meal) read more