I was recently introduced to McAlister's and I've been purchasing food from there with frequency as of late. Normally I order online . Today gave me a reason and an understanding as to why.....I went in today and of course it's crowded---it's Sunday. It's after church and it's quite busy, but the service was less than stellar (maybe it's always this way???---I just happen to bypass it by ordering online) and with MS. JESSICA at the helm, I understand why.... Jessica is very abrasive. She is pushy, condescending and her Customer Service requires some much needed attention, especially if she is a manager. Now my food... My food had a distasteful appearance and I'm not even going to eat it. I'm going to have to order food from somewhere else because it looks like nothing I am accustomed to from McAlister's---Huge disappointment as I have been wanting this for DAYS and today was my day. I am HUGE on presentation. The food I received (torn bread, sloppily put together, the salad does not look like what I've received in the past....UGH!!!! I'm giving McAlister's on Highwoods a one star because of the service and the lackadaisical way my order was prepared. My first few orders would have been a five star. I don't know where the disconnect happened today, (it is often stated that "it starts from the top"...ijs) but I'm not pleased AT ALL , and for THAT reason I won't be back in the near future if ever. read more

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Stopped in with my father to grab lunch after our drive. I've always enjoyed McAlister's to grab sandwich, they tend to have a good variety of options. But they are on the pricey side. The staff at the counter were friendly and offered some suggestions while were ordering I got the black angus club sandwich which is made with roast beef. I got potato salad with as my side. Both were very tasty We took advantage of the nice weather and enjoyed lunch on their patio. Overall it was a good visit, I'd recommend and go back. read more

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The staff is always so friendly and patient. I was greeted by staff members when I walked in the door. The cashier helped me with my food selection today, giving me suggestions of a few of her favs and shared what others are ordering. The atmosphere had an energetic vibe, music playing, but not too loud and staff chatter. It's obvious they are team oriented and they genuinely love what they do. Outstanding service!!! read more

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I swore off this McAlister's location years ago for reasons that, unfortunately, were reaffirmed during this visit. I was looking for a light dinner and decided on my usual salad and baked potato. Due to winter weather limiting my options, I reluctantly gave this location another chance. Big mistake!!! First, my salad dressing was missing...and then I saw it...the dryest, most overcooked baked potato ever!! This potato had to be left over from lunch, if not the night before. The weather prevented me from returning it so I settled and scooped out the edible portions. This experience has solidified my decision to avoid this location permanently. Next time, I'll just drive the extra miles for a better, more reliable meal. (I would've given only 1 star had not the sweet tea been so good). read more

McAlister's Deli - Delis Near Me - Greensboro, North Carolina

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Soup and salad were pretty decent. I really enjoyed the salad bar and the prices were reasonable.

My father and I got this food door dashed , and we are not from the area. We wanted some good deli food, and boy did we get it. We each got the club, and it was exactly what we were craving and got! The food was fresh and tasted delicious. Next time we are back in town we will definitely be getting this again, highly recommend! read more

McAlister's Deli - The McAlister's Club - Delis Near Me - Greensboro, North Carolina

Best French dip Sammy ever and it was kinda Burt (witch I like on a sandwich) I got a sweet tea with a salad on the side it was good this place is a 5 Star and the staff was nice and the place looked ok some crumbs but overall read more

Sandwiches, Spuds (large baked potatoes w/ a variety of toppings), kids meals, salad, & soups. This location was amazing when they 1st open but it's been awhile & the work force is not as good as it used to be. We order here when we are looking for a quick bite & can run in/out to pick up. Order online & pick up from To-Go shelf. Average food for little above average prices. A sandwich w/ a side or a Spud w/ toppings are both $10 - $14. (See pics) FYI - if you order To-Go and any of your items are supposed to have sauces like au jus, butter, honey mustard, etc. - definitely check to make sure it's there. 3x in a row - Au jus was forgotten & luckily this last time my wife reminded me to ask before I left. read more

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I love McCalisters Deli, never a bad experience. I always get the McCalister Club. Hubby always gets the Ruben. So delucious!! Potato soup is pretty good too. read more

McAlister's Deli - McCalisters Club - Delis Near Me - Greensboro, North Carolina

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I called in my order and had it picked up. When I received it, my first thought was this is a good looking salad. This was a perfectly made salad and it would have been a perfect salad but several pieces of the iceberg lettuce were brown. I didn't like that but outside of that, this is one of the best salads I've had from this location. My fruit and everything else was fresh. read more

McAlister's Deli - Chef salad, no bacon no ham, sub turkey and cucumbers, add strawberries, blueberries and pecans - Delis Near Me - Greensboro, North Carolina

What is going on w the customer service here ? I loved this place. Every sandwich I order is DRY. They are like scared of putting mayo or thousand island on the sandwich. ??? I ordered delivery by uber eats there is no way to specify to add more or pay for more why ? So I call and the restaurant transfers me to some repetitive, talking over me employee who the minute I said I made uber eats she repeated canned statements talking over me instead of saying she is not in the restaurant but instead a pick up company ??? WTH? You can do better. Update: If you need to request something call the main number and select "speak to someone" and ask them if they are in the restaurant and explain you want extra condiment and they will speak to the kitchen. It's round about way to do it. So extra stars for the kitchen Staff who I heard helping during my call. read more

I ordered the 2 for so I got loaded nachos and half club sandwich. My husband got the Cuban club and side of Mac and cheese. We went and sat down was there for at least 25 minutes before we heard the manager say hey they are sitting over there so then we got our food. The nachos were cold and had hardly no chili on it. My husband sandwich had way too much mustard on it and the bar b que meat and ham was dry and sandwich was cold. The manager said she was sorry about the amount of time it took to get our food but did not offer to get us fresh food or anything else to make the visit right. So will not go back there for a good while. Waste of $30. read more

McAlister's Deli - Cuban Club with side of Mac and cheese - Delis Near Me - Greensboro, North Carolina

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I tried this place for the first time. It was okay. I expected more chicken then greens but I love eating vegetables so the spinach didnt bother me much.They have outdoor tables and seatings if you want to eat outside. There food is fresh and service is quick. read more

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This is supposed to be a chicken king club which costs 15.79 you would think someone would know how to toast bread. This bread looks as if it came straight out the loaf how difficult is it to toast bread. Do better McAlister's deli. Any other time y'all overcook something I can't even get a potato anymore cause y'all incinerate them but you can't be bothered to toast bread. read more

McAlister's Deli - Grilled Chicken King Club - Delis Near Me - Greensboro, North Carolina

When my friend stopped in town for lunch on Memorial day, we were hoping to find a good local deli for him to enjoy. We normally go to First Carolina Deli, but they were closed for the holiday. Therefore, we opted for McAllister's to have a quick lunch. I was worried it would be busy at lunchtime, but we lucked out & arrived during a lull in service. My ham & cheese sandwich was so good! It was toasted & the melted cheese gave the bread a moist texture, which elicited from me a sound of delight! My salad was fresh & delicious. My friend enjoyed his meal and he wasn't disappointed by our choice to visit McAllister's. We will definitely be back! read more

McAlister's Deli - Amazing ham & cheese sammie with side balsamic salad! - Delis Near Me - Greensboro, North Carolina

This section of New Garden Rd, is loaded with great places to eat. We found ourselves wanting good deli but our usual place was closed. McAlister's is our new Go To - here's why: they have no problem with substitutions. We both wanted The New Yorker which is corned beef, pastrami, swiss and spicy brown mustard on marbled rye. We changed the bread on both to a baguette and no cheese on mine. The girl at the register was very accommodating and nice. We took it home and chowed. The corned beef and pastrami combo was really good! The potato salad tasted better than it looks and the tomato, cucumber salad was very fresh. This was a great experience! read more

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This was my first time to McAlister's Deli. It was such a cold and rainy day so I was in the mood for soup. McAlister's popped up when I Googled "Soup Near Me" So I went. You have to order at the counter and then servers will deliver to your table sort of like a Panera Bread. However, you cannot see the food items or see your meal being made like at Panera. There is a large menu board with lists of sandwiches, salads and soups to order from. It's always so hard for me to decide when confronted with such choice. I do, however, see potato soup listed and that sounded fabulous and a grey day like today. I interview the server about her favorite sandwiches to help me finalize my decision. A BLT + A it is! Bacon, lettuce and tomato with avocado. It was delicious as was my cup of potato soup. All in all, my meal was really good and the staff was happy and polite. I will definitely go back to try more sandwiches and soups. read more

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meh so unimpressed. i used to like this chain when i lived in tennessee but the muni has changed and this location just seemed a bit too busy and noisy and not clean and pristine. expensive for what it delivered read more

I haven't been to McAlisters in years, but I was in the mood for salad, and sadly Saladworks closed. I ordered takeout at the counter and the gentleman taking my order was very friendly as I was overwhelmed by the menu and trying to figure out what I wanted. I settled on the "Choose 2" and chose the savannah salad and 1/2 French dip. The order was up very quickly and everything was in the bag. This is really important in my book, as I'm sure with anyone who has gotten home only to realize sauce or dressing is missing. Anyway, the salad is decently sized for a 1/2 and 1/2 meal. Move over Panera. But seriously, at McAlisters you can choose any salad , soup, potato, or 1/2 sandwich you want, and you don't get charged an additional $8 (or so it feels at other places). My meal in particular was $10.xx. The savannah salad was delicious. There was a generous serving of grilled chicken, almonds, cucumbers, Gorgonzola cheese, and craisins. I like my salads hearty and this definitely fits. I wanted to like the French Dip but I just couldn't get into it. It was thickly and definitely not skimpy. But it was bland. And so was the aus jus. I felt 3 stars wouldn't be enough, especially considering the level of service I received (everyone was so friendly!). But they need to get some seasoning on that French dip to make it a solid 4 star. read more

McAlister's Deli - Savannah salad and French dip (1/2) - Delis Near Me - Greensboro, North Carolina

I love the Big Spud Potato with all the fixings and the Reuben sandwich with extra sauce and add jalapeños to both.

Though McAlister's Deli is a chain, this location is phenomenal. The service is second-to-none. They are welcoming, friendly, helpful and willing to serve. Additionally, no matter the crowd size, the food always comes out in a timely manner. The food is very good and the menu diverse. Portions are very big, too! read more

McAlister's limits their food to hoagie type food in occasionally a baked potato that is huge and you can build on it Yeah potato salad. Reminds me of my mothers. Yes, it's that good! I got in there just to buy the potato salad as it brings back such memories from home. Highly recommend the potato salad! read more

I ordered a baked potato (which was fine) and simple Caesar salad and opened my salad and it was almost all brown I had been craving a Caesar salad so imagine my sheer disappointment! This is actually the second bad experience I have had, so I decided to warn people. I try and give every restaurant a 2nd chance, but brown lettuce? read more

McAlister's Deli - Brown lettuce for Caesar Salad - Delis Near Me - Greensboro, North Carolina

Great exerience! The staff were outgoing and friendly, the atmosphere was nice, and the food was delicious. I had the half ham/cheese melt and cup of chili. Several smiling employees stopped by our table to check on us. This was my first visit and I can't wait to go back. This place is a winner! read more

Very disappointed in tonight's venture. I got The Big Nasty, because it looked super tasty in the picture. When I got home, I was pleased to see they put my gravy on the side, so my sandwich at least didn't get soggy. Imagine my surprise when I open my takeout box and see some roast beef on a baguette. I had anticipated a cheesy delicious meal, instead I got some chipped beef on bread. read more

McAlister's Deli - This is what my sandwich SHOULD look like - Delis Near Me - Greensboro, North Carolina

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My friends and I were shopping and this place was nearby and came highly recommended by one of those friends. The restaurant is very clean and welcoming. The prices were typical for the area. The service was very nice. The food is good for a greasy night out. Delicious juicy meat and melty cheeses on soggy bread, perfect for the deli vibe. When I'm feeling for it, I'll definitely come back with my friends again. read more

The most friendly staff. I was greeted with a huge smile and infectious attitude! i love great customer service! my meal was delivered to the table with the same friendly service. not only was the meal great but I felt appreciated as a custOmer read more

Like most chain delis, they offer a nice variety of sandwich choices, along with a few salads, sides, appetizers, soup, "spuds", and even a pasta dish or two, but it is the sandwich selections that define this "fast casual" restaurant. Like most such restaurants, the key is to figure out what they offer that fits your taste, and even then, this is far from a "knock it out of the ball park" kind of place - it is clean, bright, convenient, fairly quick, and reasonably priced, but the food, by and large, is rather ordinary, with many of the ingredients appearing prepackaged, less than fresh tasting. On our last visit, we tried the Veggie on a wheat hoagie ($8.28), with a cup of Chicken Tortilla Soup ($2.49), and a McAllister's Club ($7.39) with a side of Pasta Salad. Our group also ordered 1/2 a New Orleans Muffuletta ($7.99) with a side of Potato Salad, and finally, a New Yorker ($8.99) with Mac & Cheese. The Muffuletta was pretty good, with the olive spread being very nice. The bread is the properly kind of loaf, but they did overcooked it. The McAllister Club is huge, too big in fact to eat comfortably, and the Honey Mustard kills the taste for me - might try it again with mayo. The New York was very average, and the Veggie was beyond bland. The Chicken Tortilla Soup was very thick, and not especially tasty, and the Pasta Salad was terrible, no taste and the texture of erasers! The Potato Salad and the Mac & Cheese were pretty good, but all in all, this was mostly a big fail - doesn't begin to approach the quality or freshness of Jason's though the Muffuletta here is slightly better. Can't really see a return visit here. read more

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Take out a loan for sub par quality!!! Wow what happened to this company? I can buy a pound of Boars Head Roast Beef for the price they charge for a few slices! Service was horrible and yet they ask for a tip? Half a cup of mushy Mac and cheese, cold roast beef with no cheese visible. Wow! 15 minutes for this? read more

Went in and ordered the Reuben told the young man taking order that I would like extra thousand island dressing on the side, he repeats, so no thousand island dressing. I told him yes I want thousand island dressing on sandwich and extra on side, young people just don't listen, so forward to sandwich which came with no thousand island dressing and no sauerkraut and sandwich was cold I will not be back . What a horrible experience and wasted monies read more

Used to come here a lot! Now we don't. Ordered a half sandwich and soup for dinner, I literally got the quarter of a half and then the soup was a absolute joke. Best thing on the plate was the pickle they served with it on the side. I also spent almost $40 on two people. Which is absolutely insane for the food they serve here. Totally disappointed... read more

Ate there on a quiet weekday (3 p.m. Thursday). Dramatic decrease in quality of food and service in the past several weeks. Not sure if ownership or management has changed. Something is different and not in a good way. My French Dip sandwich totaled almost $18.00 and was made of poor quality, fat-ridden meat, slimy cheese on a very small baguette (about half the prior size). The au jus that came with it was literally boiling hot, I was fortunate to avoid burning my mouth. Staff could not have cared less; their full response was "oh, sorry about that". This is why it's absurd to be expected to tip in advance. A tip is deserved for an effort, not just for having a pulse. Disgusting disappointment and waste of time/money. We won't be back. read more

We went to McAllister's for Lunch. My dad ordered the nachos. The cheese and chili on the nachos was cold. Like, really cold. He asked if they could heat it up. When the girl took it to the kitchen, the cook rolled his eyes and talked shit about us. They then slopped more chili on top and gave it right back. The cheese was still cold and now the presentation was gross. Horrible experience, horrible food, and won't be back. read more

We walked in an hour before closing and they were throwing buckets of water on the floor by the registers. They were swishing it all over with a broom while we stood there about to order. I left nauseated and went somewhere else to eat. I'm not sure I can ever go back with that vision in my mind. read more

Ordered on Uber eats, this was in no way the drivers fault. Everything for the nachos including the skin of the avocado was stuffed into one small container. There was also no chili or rotel cheese sauce as in the description. Also ordered a salad and of course came with no dressing. I have ordered delivery and picked up food from here and never had an issue like this. read more

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Sometimes you eat at a big chain and you wonder how did they become a chain. That is not the case here since the food and service speaks for itself. It Is one of the few chains that continues to impress.I am pretty honest and blunt about my experiences. I made a mobile pick up order, and as I walked in I was greeted by the staff, which seemed to be in a great mood. I ordered the chicken tortilla soup and the harvest chicken salad sandwich. The soup was fantastic; fresh and flavorful. The sandwich is among the best, the Croissant style bread took me back to my days in Europe. Will definitely be back read more

Was visiting from out of town and saw this little shop. The deli is situated in a shopping center as a stand alone building. The exterior is very clean and offers patio seating. As soon as you walk in you are greated by the staff and notice how clean it is. There are large menus above the cashiers that offer soups, salads, and sandwiches. I orderd the roast beef and cheddar sandwich. The bread wash fresh and everything tasted great. I highly recomend this place for fresh delicious food! read more

McAlisters has a nice menu and price point for a fast casual restaurant offering sandwiches, soups, baked potatoes and a few entrees. The sandwiches are pretty decent, better than most chains. I enjoy their loaded baked potatoes which are huge (they actually are two potatoes put together). The salads I had at my last two visits were very disappointing. I won't order salads again. read more

Worst baked potato I've ever had. I think it had been sitting in a warmer for several hours. The outer half inch was burned and dry and the middle was cold. Very nasty. read more

Allegedly a manager was supposed to "call to discuss" this. Gave my number and email to the marketing person who messaged me. Nothing. Not a word. Not a peep. Surprise. A+ for the marketing person trying to do damage control. Extremely unimpressed by the manager's lack of follow through. Maybe that attitude towards customers is a company staple and is translated into the food- rot gut soup. read more