came in on Sunday and the restaurant was very busy but even though it was busy everything was in order and our food made it to the table before we did. we have been eating here every Sunday for years but this Sunday we meet a manager named Talisha she came and asked us how our experience was today and she was open to any negative or positive feedback we had she explained she was one of the managers and thanked us for being loyalty members which was the first time that had happened. she was very professional and on top of things she made sure to get us refills and box's and anything else we needed before we asked we was there for alittle while and she checked on us at least 3 to 4 times while we were there. She made sure to speak to each and every table everytime she came to the dining room. She was in the back and front and was working right along with her staff and that was impressive to see. She is a great asset to this restaurant in my option. we hope she's here every Sunday that we come read more

This location deserves to be shut down. $13 for this "6 inch French dip" ($17 after I added the sweet tea). Took 20 minutes to receive. Bread was rock hard and meat was dry and not warm. I had no energy to say anything as I just came from the doctors office. First time I've been to a McAlister's Deli in my life. read more

McAlister's Deli - French Dip - Delis Near Me - Chattanooga, Tennessee

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This PecanBerry salad was fabulous! I would eat it often if there was a McAlister's Deli close to my home!! Got it as a take out meal, I loved it so much!!! The restaurant was clean!! The guy that took my order was very pleasant! I would gladly visit this location again. My hubs ordered the Reuben and potato salad, he enjoyed it too. Sorry, he ate it before I could snap a pic, lol. read more

McAlister's Deli - PecanBerry Salad with raspberry dressing - Delis Near Me - Chattanooga, Tennessee

Found the door from curb pickup is dangerous. They do not offer curb pickup even tho signs say they do. Have to get out of car to pick up order. Today , I hurt my shoulder trying to open the door. I am 80and always careful around broken dangerous situations. This door has been broken for months. Sick of trying to open and step down at same down, not safe. Will never go back. They know it has been broken and do not really give a damn or it would have been fixed. Food is usually fine, but no curbside and broken metal and glass door is horrible to navigate. Done with the lack of safety for customers. I was a claims adjustor for many years with Liberty Mutual, I find it incredible they have allowed this piece of junk door to malfunction for all these months. They are setting themselves up for a law suit and deserve it. Just plain carelessness . read more

I came in on Sunday we had great service and the food came out hot and fast. This was the first time that I have been there that I had a manager talisha come ask us how our meal was and if there was anything she could do to make our experience in the restaurant better she said she valued all feedback she gets. We didn't have anything negative to say and she thanked us for coming in and told us to be sure to come back. I watched and she made it a point to stop at every table that had a customer at it. I'm glad there are managers that still value how the customers feel. I will come back and when I do I hope she is working that day.. read more

food and service was amazing friendly staff manager on duty felicia made sure our dining experience was perfect will definitely be returning soon would recommend this restaurant to anyone read more

Discussed catering order with Curtis who was very helpful. Then worked with Lisa who took the order, processed and delivered. She took care of all details, very friendly and thorough. The order was correct and food delicious. Highly recommend ordering with this team. read more

Jessica was very rude when I asked her to bring me a togo box. She rolled her eyes at me and didn't come back with my box. I'm thoroughly disappointed in the service I received. read more

Good food but frequently out of various stuff on the menu. One day no broccoli cheddar soup, one day no provolone cheese, one day no New Yorker sandwiches! Frustrating! read more

The food is absolutely amazing. I would definitely recommend this restaurant. Lots of variation for food and allergies or diets. The only downside I could see was the sanitation, which could use some improvement. read more

Clean, good service, good food. Portions are big enough for the price and food comes out hot. The decor is inviting and modern. The horseradish roast beef and cheddar was very good. There is a large menu with lots of options. read more

McAlister's Deli - Seating area - Delis Near Me - Chattanooga, Tennessee

A great place to get a soup, salad or sandwich. I have ate here several times and it is always great. The autumn squash soup is delicious when available. read more

First time at McAlister's Deli and I will say, I enjoyed their chips & queso cheese. It was quite delicious & I believe that they were fairly well. On request, you can get them to go. If you decide to eat in the restaurant and run out of chips, they will happily give you more. Another thing I enjoyed was their baked potatoes. They are HUGE! and delicious! From recommendations and the portion sizes of the potatoes, the chips and queso, I felt satisfied with my orders. With the drinks, I loved their lemonade and they give free refills. I learned that you can also purchase their drinks by the gallon. The restaurant is clean. The staffs are friendly, cheerful, helpful. FYI, there are no servers. You order at the counter, they give you a number for your table, and then someone brings your food. They have a plethora of sandwiches. On the go, I also ordered their Grilled Chicken and Broccoli Cheddar soup. That was delicious as well. read more

First time trying it, recommended by a local friend. Pretty much all I heard for the first 2 minutes.. we don't have this, we're out of this, we don't have potatoes, we're short handed Pretty crappy experience read more

As someone who has to eat gluten free and has tried a lot of bread, McAlisters sandwiches are so good!! Would totally recommend this restaurant to everyone! read more

This place is so nice all the way around. I can't help but love a place that I trust not to even check my food before I leave. If you're ever on this end of Gunbarrel Rd then you should really check this place out. read more

Pretty awful. 6/12/22. Waited in line at least 10 minutes (one cash register with guests all the way to the door) ... took forever (didn't time it but no less than 20 minutes) to receive croissants that were cold (supposed to be served warm) and LITERALLY rock hard ... I mean tooth-breaking hard (though we were smart enough not to take a bite) ... and soup that was relatively tasteless and lukewarm. I get it that help is scarce so I understand the long wait times, but heating food, especially soup, and recognizing inedible bread isn't difficult! read more

I have been on a liquid diet for months. Because of it, I have ordered soups from various restaurants and my takeout options have been limited. On multiple occasions, this McAlister's location sent our orders out the door - both with us directly or with a delivery person - severely incomplete. I'm no talking about missing one item. I'm talking about ordering 4 or 5 bowls of soup only to discover they shorted us more than half our order. Most recently, we ordered four soups and three kids meals...we received one of the soups and two partial kids meals - no sides and uncooked grilled cheese sandwiches. It is honestly unreal. This location is garbage and it needs new management, new staff, or needs to just close altogether. Their attitude has been rude every time as well. Because of this, we will never purchase from another McAlister's anywhere. read more

It's a ok place but if you want to spend $7.00 on a sandwich that tastes the same as any other sandwich then by all means go here! But the sandwich was still really good but I'll have to try something besides there sandwiches lol read more

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Been here 3 times since they opened and all three times the food & the service have been TOP NOTCH!! Friendly & expedient service, and the sandwiches are incredible...somebody tell Sub-standard-way & Jerkey Mikes they should just go ahead and close, lol..This is my stop for sandwiches from now on!! read more

I work in the gig economy. McAlister's has a pick up sign above one register. I have always been able to go to that side and get help and pick up the order I need. Today I stood there for 10 minutes, getting completely ignored by every employee, that walked past me. Then, they open up the register for pick up, and the employee helps the line of people that are walk ins. Do you not still have a designated pick up area. This was completely rude. I was standing right there, in front of the register with my Door Bag. If we have to all get in one line, then take the sign down!!! read more

It's been a while since I ate here last but this experience was pretty good overall. The staff were not very busy when I arrived but it almost came off like they were annoyed to have business. Just a weird interaction. But our food tastes good and after it was at the table there were a couple times someone came by to make sure we were enjoying ourselves. The restaurant seems to be in good shape. Their last score was 90 on inspection. I would prefer that to be higher. Overall not a bad deli to get lunch at. read more

McAlister's Deli - Stellar caption for Yelp - Delis Near Me - Chattanooga, Tennessee

We just wanted to say thanks to the wonderful staff, particularly Luke, who took care of us during our recent visit. He helped ensure we were provided with gluten free options for our party since we had a food allergy. His time and friendly attitude of the staff were truly a blessing. Our family believes in providing positive feedback when great service is provided and wanted to especially thank Luke for helping us. God bless! read more

I found out about McAlister's when I was in Arkansas for business. I wanted a soup and salad combo, so I came here. I went and it was pretty empty so the service was quick. The only bad thing was the salad dressing spilled. They did their best by wrapping it in saran wrap, but I had all this oil on my desk in the hotel due to it spilling. I only tried their soup/salad combo. I can't complain, it was a soup and a salad. read more

The food here is good (French dip is top notch) and the staff is nice. The serving sizes are not huge and although they look small they'll fill you up more than you think. It's not as clean as most other Mcalister's. Every time I come here the floors are dirty and the bathrooms are as well. I'll keep coming back for the food though. read more

McAlister's Deli - French dip and Mac n cheese - Delis Near Me - Chattanooga, Tennessee

From Chicago on vacationand went there with 6 grandkids for lunch after church and had lots of great food in minutes. read more

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Stopped in for lunch around 12:30. Despite it being early in the day, they were out of coleslaw and lemonade, but didn't tell is when we ordered and made a Rueben without coleslaw. They also said that they would make more lemonade, but they forgot to bring it out. The service was very slow, despite the restaurant not being very busy and there being a large number of people behind the counter. In addition to my wife's sandwich not having coleslaw on it, there were several bones in my grilled chicken breast sandwich. There must be better options for your lunch. read more

Horrible customer service. We ordered a nacho basket and all the chips were broken. I asked the manager for chips that were not broken and in tiny pieces. He told me all there chips are broken like that.. unacceptable read more

Being a non-meat eater, McAlister's Deli "was" a favorite place for a veggie wrap, and a side of steamed veggies (now just broccoli). I don't like to complain but sometimes I do. I'm not okay paying a 50 cent upcharge for dressing. I was told that is the new policy and they have had a lot of complaints about it. Well it's not okay. Hmm... it feels like you are trying to cut corners ... what's next maybe upcharge for napkins. read more

We arrived at 7:30 and the door said they close at 9:00. We went to order and before we could order our food we were rudely instructed their dining room closes at 8:00. We said ok. Then we ordered and was again told they close at 8:00. I asked, "so if I'm not done eating by 8:00 do I have to leave?" The cashier (Silas) says, "Well no, we can't kick you out at 8, but we do close at 8." I finished my order and then was told to only sit on one side of the restaurant with other guests because they'd already shut down the larger part of the restaurant at 7:30. My husband had already been seated over there with our baby and had to get up and move. (Not the first time they have ask of that when we visit) This is limiting social distancing and not following the pandemic Hamilton county rules for dining out as well as limiting spacing and seating area to one small side of the restaurant. We got our food and it was good for 35.00 but they left out the cookies for the kids meals that we ordered for our 4 kids. No refills were offered on drinks. I went up to the counter and I kindly asked Silas if they could have their cookies for the kids meals and he said they were probably out. He wasn't even going to ask the kitchen. He did when I kept standing there and said they didn't have any. I asked if there was a substitute for their meals since we bought four and didn't get part of their meal. He replied, "No when we're out we're just out and you don't get anything" I wish I'd been told when ordering kid's meal for 4 kids that they didn't have food to serve with them. In the past when they were out they offered another cookie substitute with our purchase. We are so easy going and really appreciative of restaurants being open during corona but the customer service at this location was not ok today. We quickly ate our food and listened as three more people came in to order and were turned away from ordering before 8:00 closing had even arrived and they had to leave without purchasing anything. If the restaurant closes at 8:00 no one should be harassed about their visit before 8:00 and especially ours at 7:30. We are frequent customers and love the brand Mccallister's but we won't be coming back. It ruined our Sunday night dinner with our family. read more

The filing portions we got in our tuna sandwich and tuna spud was just about two tablespoons. I've always enjoyed this franchise but this location has missed the mark big time. read more

Service here was great! Silas and Chastity were really nice, i will definitely be coming back!

This location is dirty and gross. My mac and cheese was cold and had a huge hair on it so I sent it back. They brought out warmer mac and cheese with ANOTHER bigger hair. No one in the kitchen was wearing a hair net or a beard net. I will not be coming to this location ever again. read more

Delightful staff and yummy food. Always so helpful and make a point to remember me. Enjoy eating here and highly recommend.

YIKES. Been to McCalisters in various locations before and like it. However, this location is a dump. The floors looked like they hadn't been mopped in quite a while- black and sticky everywhere. The staff seemed to just all be standing around. The bathroom was disgusting- dirty, unflushed toilet, paper towels in the sink.. And then I watched an employee walk out without washing her hands. And then moments later carrying items to a table. I say again- yikes. read more

I've eaten here a couple of times. It's an okay deli, nothing special. I had their French dip, pretty plain. My wife loves their Arnold Palmers and will go out of her way to get one. read more

I'm typically a huge McAlister's fan, but this particular location is pretty weak. Quality of food is not as good as most McAlister's. Service is very slow. Not a terrible experience, but certainly not a great one. read more

McAlister's Deli - Food was burnt. They replaced it and apologized. - Delis Near Me - Chattanooga, Tennessee

I like McAllister's Deli. I really do. The food is not great but usually pretty good and the staff is really friendly. But for a French Dip sandwich, small bag of chips and a drink, $12 is a little steep. I always leave there thinking it was good but I can't believe I just dropped 12 bucks. read more

Food has fallen in quality over time. Very meh experience except cashier joked with kitchen staff about my request when she was in kitchen and thought I couldn't hear her. I used to love this place but this will be my last time for a while. read more

I have always enjoyed eating at McAllister's in Chattanooga. I really love the sandwiches and salads. Today me and my family went there for dinner and had an awful dinner . They were out of Ham,Bacon , Mac and cheese , Doritos, apples sauce and rotels . This is ridiculous . This is nothing but poor management. I hope someone in management sees this because it's totally uncalled for. I run three businesses and would have never let this happened if it had been mine . They should have sent someone to a local grocery store to get these items . I have never posted on yelp before but feel as if everyone should know how horribly this business is being ran . Thanks read more