Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Came out next am for issue and repair done following day! Fast response & service - very…read moreprofessional!

Never use this company. It's uses old and counterfeit HVAC (furnace and air). Therefore, any…read morewarranty it provides will not be honored. My system failed in less than 3 years and Goodman would not honor a 10 warranty!

Our technician, Gordon, from Gen 3 was great: professional, informative and hardworking. We were…read moreextremely satisfied with Gen 3's services and thought their pricing was fair. Will definitely use again.

Jordan came out this morning. Wonderful work . He explained what I needed and did the work in a…read moreshort amount of time. Very pleasant and knowledgeable thank you for the superb care!

Heater was not working in the AM, call to Dean's and Daniel was at the house by 130, same day…read moreservice! Daniel provided excellent communication and information regarding the problem. He was very polite and answered all my questions. Nicole was also extremely helpful and paying the bill through Venmo was so easy. Highly recommend, will definitely use when my old cantankerous furnace finally goes. Thank you all for high quality service, not something easy to find these days!!

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Quick service, straight forward pricing, very mindful of what solution would set me up for a better…read moreresult later. Was obvious that technician didn't want me to be unhappy. Easy to recommend.

Matt and James from Runnemede Plumbing did a great job installing our mini split air conditioning…read moresystem. My husband is a perfectionist and they exceeded his expectations!

From Kate in the office to the technician everyone and everything was polite, friendly and…read moreprofessional. I had several electrical issues and Sean (the electrician) quickly and efficiently diagnosed the problem and fixed it. He explained everything to me and gave me options. The costs of the repairs were very reasonable, and done by the right experts. Not just one guy doing everything. Electrician, plumbers, HVAC technicians. They have the right professionals for your issues. Prompt, professional, reliable and responsive. I wish more companies would be like Runnemede Heating!

I was impressed with Fresh Air Flow. My furnace stopped working and the technician was timely and…read morethorough, ensuring that my heat was running/not overheating before leaving. He also helped explain the issues at play and how to prolong the life of an aging system, rather than pushing the sale of a new HVAC. I expect to call them again.

They have no idea how to fix a carrier unit and they're solution is to replace it. And the person…read morein charge have no clue how to talk to a human being, he's name is B.