Drove 20 minutes to find out they didn't have euros and the lady working the counter was not nice…read moreat all

I came into this location to renew my registration for my vehicle. I am autistic. I walk around…read morewith headphones on most of the time to help me deal with the constant sensory over stimulation. The woman behind the counter had a crappy attitude from the beginning, but I tend not to let other people's disposition affect the way that I show up. When she told me the price, I had asked her to repeat it, and in a very condescending tone with a company in condescending pantomime gestures, she says "if you could take off your headphones, so you could hear me" to which I responded "I am autistic. I use the headphones to help me deal with the constant sensory stimulation that I get and I can hear you just fine. I have a condition called auditory processing disorder which means that sometimes I only hear the shape of what's being said and it takes me a while to figure it out even when I can hear perfectly fine.". She then just pointed at a sign (one of many posted around) -- again super condescending nature and said "it's on the sign". " I don't need your condescending bullshit and trying to talk over me as rude. An apology would be nice." "... I didn't do anything wrong" " yes you did. You were rude and condescending. Are you refusing to apologize?" At that point, she walked away and ignored me. No one owes anybody an apology I want that to be clear. I do not expect for rude. Assholes to recognize that they're being rude. Assholes. Her bullshit assumptions about me and why I had asked her for clarification, she's free to make . She is free to be a shitty a person as she wants to be. I'm just surprised that someone would continue to employ her given how shitty her behavior is. I asked her if she was refusing to issue an apology because I wanted to give her a chance to demonstrate that she can behave in ways other than What one would expect from an entitled piece of crap she chose to double down on being shitty. I feel sorry for her family. I had one interaction with her. They are stuck with someone in their lives who gaslights, dismisses and refuses to take accountability. I hope her cold bitterness provides her comfort when she realizes that she's successfully alienated anyone who could show her genuine compassion because of her petty bullshit nature.

The guy was unprofessional and uneducated. He doesn't know what to do. People don't waste your time…read moregoing there. That's what happens when they hire a guy with a fake resume.

I wish I could leave 0 stars. The here people are so rude…read more they need to hire new employees...They don't know what they are doing and are very unhelpful The manager is so rude and mean..

A friendly greeting wouldn't hurt -- much better than a snarky "Can I help you?" after I was the…read moreonly one waiting there for about 30 seconds... Preceded to not let me get my vehicle sticker renewed for something out of my control completely. Just genuinely did not try to help me at all. Must be a shitty ass job -- I doubt I would be a happy person working behind that counter as well!

Customer service needs a real improvement. Whoever was working at 3pm on 9/11... she's not…read moreinformative at all and very dismissive. When I asked to speak with a manager she said I can supply me that information?

What a painless experience! I went online to trade in dollars for peso and scheduled an…read moreappointment on a Friday. On Saturday I got an email stating that my money was ready for pick-up. This location is situated in the mall area of the Shops of North Bridge. There is parking in the 516 N Rush parking facility. Access to the currency exchange is just outside of Nordstrom, across from the Jellycat plushy store. You can access Nordstrom from the parking facility. You have to take the escalator to the top, then go through the store to the mall. The currency exchange itself is a small enclosed area. The young woman, Tricha, who took care of me and The Queen was super nice and very careful when it came to counting out our money. She was great. She explained the exchange rate and carefully told us how much we had requested in pesos and counted it out in a slow manner so we could see each bill being counted out. She also explained the process for us to return any money not spent in Mexico to get back dollars. The exchange rates and service were very good and this will be my go to for exchanging dollars to foreign currency.

Small booth in the mall across from Nordstrom. Very easy to use except you have to pay with debit…read moreor credit card has a 3% charge.

The Currency Exchange in Woodstock leaves little to be desired. It hasn't been cleaned in forever…read more The employees are unhappy and/or rude. The explain enough to answer the question, but not to its fullest extent for understanding. Honestly you can tell they just want you to leave.

Horrible customer service. Waited 2 weeks for someone to call me and tell me that my birth…read morecertificate was ready for pick up and No One even bothered to do their damn job and call me. So of course, I called and my item was sitting up there for over a week and nothing.. Bad way to end the year off and if I have to pay extra for my passport to arrive on time, I'm going to be even more pissed off and someone going to reimburse me for my time and trouble... whoever the manager is needs to be on top of their employees or hire better ones!!!

Terrible service. Went in for plates and was told she's training and her trainer went out. I'll…read morehave to wait. Waited 30 minutes. No apology. Then overcharged. I accused of theft but the claimed that "he" hasn't updated the cost on the board. Bs. You charged me 10% fee for credit instead of the 8% because you couldn't do the math. The one girl seemed to think it was impossible for a human to tell the answer and it should be dictated by the computer. Just sad.

This place always gives the best most polite service. I never have any issues. Today Erica was very…read morehelpful. Even with a long line today service was very quick and there were no issues. I definitely recommend Grayslake currency exchange.

When I'm low on cash I visit advance america. I usually get the loan I want/need. The staff is…read morekind, friendly & curtious.

From the owner: West Suburban Currency Exchanges, Inc. (WSCE) is your community financial service center. We offer…read morethe fast, friendly service that you deserve. WSCE offers so much more than check cashing and money orders. We are an agent for the Illinois Secretary of State and can handle all of your vehicle license and title needs. We strive to be the best provider of retail financial services by "going the extra mile" for our customers. With over 25 locations in the suburbs of Chicago, we are YOUR neighborhood financial convenience store!

Clarissa here is wonderful and helpful. They have always been fast and friendly.read more

Extremely helpful and friendly staff! Provided me with all the info and documents I needed to…read moreexecute my transaction. Will definitely be going back!!

I wish I could give this place negative stars. I called in advance LAST WEEK to confirm the notary…read morewould be available for specific documents. I explained the documents to the gentleman I spoke to, and he stated everything would be fine and our documents would be expedited accordingly. Fast forward to today, 10/13/25, my family and I go in to get said documents notarized just to find out from the absolutely rude staff, that their bond doesn't cover what we needed documented. (Btw, the bonded part is false. She, the staff, had no idea what she was talking about.) What kills me about this beyond anything is the fact the young blonde lady on staff was ABSOLUTELY rude and dismissive. Apparently, customer service is a fallacy at this business, and their staff feels they can treat customers like trash. Here's an idea, why don't all the staff get on the same page so there's no variation on what can and can't be notarized. Absolutely terrible experience. Your staff member sucks and whomever owns this place should be ashamed.

This place is the worst, there's no customer service at all they make you feel like you're a burden…read moreand you're just wasting their time. I went with my wife after buying a vehicle to get title transferred into our name and get the plates. They were asking over $800 to do that, that's crazy. It was only $400 at the DMV. When I called them to ask the pricing, they told me they cannot discuss pricing over the phone. The young girl working there was extremely rude. Last year I also went there to cash a check and they told me they couldn't do it because I already signed the check before getting there and they didn't watch me do it.

They are really nice here. Good prices. Fast easy check cashing, title transfers, etc. The notary…read moreis only $1!!

From the owner: West Suburban Currency Exchanges, Inc. (WSCE) is your neighborhood financial hub, serving the…read moreChicago suburbs with over 25 convenient locations. Beyond just check cashing and money orders, we are a licensed agent for the Illinois Secretary of State, expertly handling all your vehicle license and title needs. Our commitment to "going the extra mile" makes us the leading provider of retail financial services, including Vehicle Licenses and Check Cashing. Visit our Elgin, IL, location to experience the WSCE difference today - fast, friendly, and just around the corner!