Review is based on "shopping experience" during the lockdown…read more Store is located on the south side of Lakeshore, literally just West of Humber College and directly across the street from Snack Shack. It is parallel street parking here - I don't think anyone pays if they're in/out. Lockdown procedure here is 1 customer at a time, with masks, and entrance area is roped off. Once you enter, an employee will greet you, grab the stuff you're looking for, and you go from there. So unfortunately, there's no real browsing. It's a better experience if you know what you want! My first experience here was pretty positive and efficient as I already knew the accessories (bell, bottle cage) that I needed and wasn't being super picky about them. The girl who helped me was friendly and she even came out to my car to determine whether or not my existing bottle cage was broken, it was. Prior to driving out here, I was on their website and apparently, IF you buy a new bike here, you get free tuneups - not free flat/chain fixing - FOR LIFE! That's a pretty good incentive if this store happens to carry the bike that you're looking for.

12 bucks for a skate sharpening is a huge rip off. 15 for figure skates. Maybe you should try…read moreselling some bicycles Joe- won't be back

We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

These guys are great. I was able to buy a new rim, tire and tube for my bike there, and when I…read moreneeded to have the brakes adjusted to fit the new rim, they did that at no charge. They also fixed my rear gears which were not shifting; also at no cost. I didn't even buy the bike from them originally. Great having this store in our neighborhood

Louis performed a tune up on my 20+ year Raleigh, which had never before been serviced. Bike rides…read moresmoothly, and brakes, gears are just like new. Thanks Louis!

Best bike repair I've had in a long time. Replaced punctured tire in 5 minutes..This is a real bike…read moremechanic who actually fixed another issue from a previous boutique repair. Oiled the chain, friendly, normal prices, and sent me on my way with a new ride. I will be back for spring tune up. I ride my bike through the winter and so tired of boutique over priced, not great repairs. I found my new go to bike repair shop.

I've been a loyal customer of Skiis & Biikes for many years and often bring in two bikes annually…read morefor tune-ups and any needed parts. One bike has a lifetime tune-up card. In past years, when I misplaced the card, staff could confirm my information in their system and honor the service. This year, I called ahead and was told they would not honor it without the physical card. I was disappointed, given my long-standing history with the shop. I decided to take both bikes to Bike Zone instead. Tune-ups cost $159.99, with an additional $380 spent on parts and labor -- business that could have stayed with Skiis & Biikes. Ironically, I later found the card, which confirmed the service could have been honored.

I had ordered a snow board form here. It was in great condition and my daughter absolutely adores…read moreit. There was a minor issue with the price and the store rectified it for me.

I took my bike in to have 6 spokes replace was quoted $40, the owner suggested i replace the rim i…read moreagreed for the price of $60. When i went back the cost was $85!! he told me he had to adjust the brakes. he didn't call me to get approval for the additional brake adjustment. I will never go back here again !! HWY robbery

Pretty good shop. Got a couple of bikes tuned up but will have to go back with one as the gears are…read morestill grinding. Reasonably priced.

Starbikes adjusted our mountain and fat e-bikes. Gave us a…read moredeal & In good time! Fine tuned and gave us proper chain oil to keep us going! Will be back! Thank you Yohan

From the owner: Summer is here, and it's the perfect time to get your bicycle or ebike tuned up or repaired…read more Luckily, Starbikes.ca has got you covered! As a mobile bike repair shop, they provide convenient and efficient service straight to your doorstep. Whether you're in the #GTA or looking for #corporatewellness options, Starbikes has all your bike and ebike service needs covered. Plus, they service popular food delivery apps like #Uber, #DoorDash, and #SkipTheDishes, making it easier than ever to get your bike ready for the road. Choose Starbikes for a #healthylifestyle and a stress-free summer. #Thriver

Bought a bike online. when it arrived, bolts were missing from the stem, both inner tubes wouldn't…read morehold air, Not enough fluid in brakes and almost everything had to be put together properly. Whoever threw this bike together gave 0 sh*ts. Contacted customer service and they said they'd refund $30 and they never even did that. The worst customer service ever.

Got a lock here after my bike was stolen with a Walmart lock. The staff not only helped me out,…read morethey took time to listen to my story and I found an excellent product well within my budget. This is the most comprehensive bike store I've seen and well worth checking out

I visited epic cycles a couple weeks ago to test ride a few E-bikes I called in advanced to see if…read morethey were opened on Saturdays. The gentleman (Mike I believe was his name.) working there told me yes and asked what type of bike(s) I was interested in. We chatted for a few minutes and told him I would be there in an hour or so. By the time I got there he had one of every model of bike I was interested in lined up and ready to ride. And I test rode all 3 and they were excellent and and felt very nice. as I chose a different bike he would explain the differences of each bike to me. And go into depth of all the features of each bike. He also taught me a lot about the brand and why it is such a reputable name. I had gone to a couple other shops and have not got the same quality of customer service. When I am ready to buy I will be purchasing a magnum electric ebike. The service manager is not only passionate about their brand magnum but is passionate about biking he actually rides the product he sells as well. I could go on and on about my experience there. Between the excellent customer care, the beautiful showroom and the bikes themselves which look and ride amazing I would have to say my overall epic cycles experience is a solid A++. P.s I can't wait to get a black low step metro :)

From the owner: The exclusive Canadian distributor of Magnum Electric Bikes. Discover the cutting-edge brand in…read moreelectric bikes and scooters, now available in Canada.

throwback good service…read morequality goods great signage nice location when i made a return to hockey (at 35...); they fully outfitted me... respect!

Great experience getting my skates sharpened at Newson's! It was quick and very well priced for…read moresharpening. Came on a Tuesday morning just as they were opening and I was in and out in less than 10 minutes. To put it into perspective, I was at another retailer the day prior that I've used in the past for the same service and that retailer already had 5 customers in line at opening and could only have my skates sharpened and ready by 2:30pm the earliest. Both are great local shops, but Newson's edges the competition due to convenience and affordability.