Came here looking for a pre-owned car for my dad. Pushing aside all the 'rumours' of second hand…read morecar dealers we came here having pre-searched our vehicle on the internet and McCarthy Cars kept on cropping up. We live reasonably close so decided to pop down and see the options in person. Parking is available near by and the site is across two lots providing a variety of make and model of cars to look at. A family run company, established here for decades, meant that I felt a little more comfortable about purchasing from here. It wasn't a site that had popped up and likely to disappear just as quickly also. We were pretty much left to look around without any hassle and when we found some we liked, were offered to take a look inside. They provided guidance, pointing out the different gadgets and workings of the insides. They were also happy for test drives to happen and for us to take them for a drive by ourselves. We did not encounter any heavy sale but Mr McCarthy, was on hand to talk through the spec's of the different vehicles and very happy to show paperwork and checks they perform on all their cars. There was no bartering here however, the aftercare help and assistance provided meant that I felt this wasn't needed. All cars are RAC checked and they provide a full service before you pick it up along with MOT up to date and taxed. The car we were interested in did have some little scratches on the side which I was told would be removed. I must admit, I was a little apprehensive about what they would see as 'removed' and I would see as 'removed' but, decided put my trust in them and have a little preparation for a discussion on said 'removed scratches'! Having come back a week later to pick up the car, I was very impressed. You would not know that there were scratches on the side. Mr McCarthy lived up to his word to trust him! His son, James, assisted us on the finalisation of paperwork and signing up for RAC cover (also comes as part of the deal) which is an added bonus on top of everything else. Father and sons were all very informed, personable and easy to deal with. It has been a very pleasant experience so far and would recommend them to anyone looking for their 'pre-owned' car.

From the owner: If you are looking for a used car in & around the Croydon area, we have recently been awarded 'Best…read moreUsed Car Customer Care 2014'.

Jemca Toyota Croydon were very helpful! They have extremely friendly staff, even the receptionist…read moremade us a drink whilst we waited for Mohammad Choudhary. Mohammad Choudhary was absolutely fantastic. I felt like he was working around my needs and then presenting the findings after thorough research. I felt extremely comfortable buying a car from Toyota because of him. I am extremely happy with my car. I feel the deal Mohammad Choudhary found me was absolutely fantastic! I am currently enjoying my car! Thanks again Mohammad Choudhary Thank you Toyota Jemca, Croydon. I will be brining friends and family to your business! Regards, Matthew Ansah (Very Happy Customer)

Please be very careful when dealing with these people especially the Lexus division. They pretend…read moreto be there for you but ultimately it's your money they want. They fob off every manufacturing/design fault on the car and make you pay for it. I have always driven Lexus cars and now I think this will be the last own.

Great Friendly car dealership, I had problems with my Ford Mondeo, nothing was too much hassle for…read morethem, my car had a lot of running issues, the team there turned my car around in 1 day from running sluggish and being a pain to start in the morning, to running perfectly- mondeo pulls so nice on the Motorway now- thanks guys for your help, would recomend to any one unsure with whats wrong with their car they only replaced what needing replacing :-) 5 star rating with me and they quoted me happy as i had 3 quotes from other local garages.

I bought a car on 1st August (ford fiesta) and had problems from day 1 - they gave me a clear MOT…read moreinspite of ruined break pads (which was mentioned as advisory in earlier MOT and wasn't replaced before sale). I had to literally visit the garage 5 times to get this issue resolved. When I collected my car after repair - the rear bumper and body has BIG SCUFF AND DENTS. Ashburton service centre bluntly refused to repair this and said that "cars are always parked on the street after repair and they don't take responsibility for what happens to the car on the street". I quote their exact words "For every car that we repair and park on street, if we started fixing the dents caused while they were parked outside our garage, we would go out of business". I have complained to motorcodes - case ID is 20515. I will complain to VOSA for providing incorrect MOT just for selling the car and I'm in discussion with a solicitor to raise a case in small claims court. AVOID THEM - they sell bad quality cars, bad quality repairs and don't take responsibility for safety of cars in their possession.

What a place wonderful staff, nice and pleasant parking was made easy with the parking attendant…read moreDavid was so helpful he knew who I was and directed me to the fast lane advisor Paul who was wonderful spent around 90 minutes having my car serviced kept updated cost was kept done due to the age of my car and they even washed and hoovered it, this important to me as I have a bad back so great service

First class service and body shop. Never had a problem in the 6 years I have been taking my car…read morethere.

Excellent customer service. The salesperson was very informative and time was not an issue…read more Answered all my queries and arranged for an on the spot test drive. After sales service is also very good.

From the owner: From our 40 years experience in the Motor Trade industry, we have learnt two very important things;…read more 1. People are always looking for Good Quality vehicles. 2. People are looking for Trustworthy Dealerships that keep their word. Unlike many Supermarket-style dealerships or other Showrooms, McCarthy Cars isn't just a name over the door, it's our business, our name and it's who we are. We know we are only ever as good as our reputation and our last satisfied customer. That's why we're not interested in competing on price like many of our competitors who advertise that they are the cheapest or that they won't be beaten on price. What we've learnt over the years is that if you won't be beaten on price, what will you be beaten on? Quality? Service? Parts? Customer Service?