An awful experience with an airport pick up. Quote given but wanted to charge more due to check out…read moretime and driver was quite agressive about it. In contrast, have used service locally and driver was very friendly and helpful.

Fantastic service from this car dealership. The previous reviewer, from 2010, is clearly reviewing…read morea cab service and not this company. Very helpful, friendly, no pressure selling - they don't want you to buy a car that you're not 100% happy with. Excellent after-sales care and very sincere guys. Would highly recommend to anyone looking for an honest, trustworthy dealership.

Bought a car from Julian a year back, comes across as a real genuine guy, very helpful and no bull!…read moreMaybe not the most inviting car yard, but if you want a genuine service and good after sales - Julian ticks the boxes!

I called up at beginning of September to enquire about x7. Spoke to NICK in sales who basically was…read morerude and arrogant - asked me why I would like a test drive and what my intention was .... ?! Nick definitely needs to go on a sales 101.... despite this I asked if I could come in and review the car a week later - he and his 3 sales colleagues were already busy and couldn't make time....2 weeks later I bought the X7 M5.0 from Lee Barker BMW Specialist Cars Stevenage - the experience was black and white - The easiest car purchase I have ever had - Lee couldn't do enough to help. I will never ever purchase a BMW from Stephen James even though I live a few miles away ... If you want a new car try Lee Barker at BMW Specialist Cars Stevenage.

The service centre were really helpful with a minor problem I had. I stopped by thinking they would…read moreask me to book an appt but they checked it out and resolved it straight away. On another occasion they also washed the car. Another satisfied customer me thinks!

My experience with Stephen James BMW Enfield was the worst I've had from any company. They messed…read moreup my cars body with inferior job quality, causing holograms from polishing. When I took it back, the body shop manager rudely blamed me and said this is not the job that BMW would ever do. Also, the dent that they supposedly "fixed" on the bumper reappeared after a few months and he said that another car must have hit it. The guy was just making up excuses to make himself look superior in front of his subordinate. I was very close to losing my temper but glad I didn't. He came up with a load of scripted answers and accusations against me instead of looking into the matter and working towards a solution. If this is the attitude of the person managing the body shop, I don't expect any quality from the job they do. I paid them £2000 on top of what my insurance paid them for the extras but ended up being conned and ripped off. They are your best friends until they sell you the car, but a bunch of cowboys when it comes to repairing. Never would I buy any car from BMW again! I'm sickened by their constant arrogance and lack of professionalism. My advice: Don't assume you would get a professional service and quality repairs from this place just because it says BMW on their logo. They need to be You would end up wasting your hard earned money...

The worst experience I have ever had is buying a car from this dealership. Some of the salesman are…read morehelpful and friendly but in general the service is terrible at Enfield Stephen James. It's hard to get through to who you need to speak to and the receptionists usually result in telling you that the person you need to speak to will call you back (you wont recieve a call back either). I would genuinely adivse anyone to stay away from Enfield Mini or Bmw and go else where. It's supposed to be a good and exciting experience buying a car but its nothing but hassle and frustration in Enfield.

Got to love Michael and his team. They are so honest and trustworthy, all my friends use them for…read moreservice and repairs, whatever make we have.

Cheaper than Halfords - and a great deal happier too!…read more I needed a new car battery, phoned round a few places but most would have to order in, Halfords on the other hand had what I wanted in stock. They had two types - normal (460 crank amps for those who know what I'm talking about) at £80 and £90 for the heavy duty battery (510 CA) and they were asking £4.99 to fit it - I worked that out to be nearly £60 per hour fitting! I found them a bit pushy and desperate for me to buy the more expensive battery. Reluctantly I phoned my main dealer as a last resort before parting with £95, Subaru are bound to be more expensive I thought. They had the heavy duty in stock, supplied fitted and VAT £80, saving myself £15 which I intend to spend down the pub on Friday - who says Main Dealers are pricey, well Woodford Motors are not. I must say that the staff at Woodford Motor Co were a lot more pleasant too (big bonus in my books), this is the first time I've used them and I was impressed with what I saw so I'll be back in August for a service... I'll let you know how I get on.