The best people! Helped me out of a roadside flat ... sent someone to air up my spare and fixed my…read moretire in town and all this without asking anything ! I was traveling with my dog and I am in my 70's .. they were wonderful!

Awesome guys super quick and super friendly! Explained everything beecher they did it! Thanks again!read more

I am following up on a previous review. We needed to go back into the dealership for additional…read morehelp after purchasing our car. Once again we were amazed with the customer service. Francis and Reese went way beyond!

Great atmosphere! Friendly staff! Prompt service! Highly…read morerecommend for your next vehicle or service!

Great service at a good price. Half the price of other Chrysler dealers in my area for an oil…read morechange. I have paid almost double at other places. Thank you for the fast and prompt service.

I was VERY disappointed when I tried to get service on my 2021 Jeep, was having issues with screen…read morenot working no AC, no turn signals. I was told I would have to have it towed, then I stated I could drive only short distance and motor lights and wipers working. Then I was told it would be next month before they could give me an appointment. I have only owned this SUV less than a month, and I did not purchase it at this (my local)dealer. When I purchased it I was told I could take it to any Jeep dealer for service and repairs. I have had Chevy's in the past and used Thayer for service as recently as last week they got me me took care of my truck quickly and were very helpful. Sad Jeep not same!

Christy & Mike did a fantastic job upgrading me from my '22 Camry Nightshade Hybrid to a '24 Grand…read moreHighlander Limited Hybrid. In this market, the price isn't the value, it's the experience. Mike & Christy understood I was on a tight schedule and were able to get me through the process in under 2 hours. I appreciate you both! See you for the next purchase!

I really wanted to give this place 5 stars. I've been here three times and I've given them several…read morechances in case what I've experienced is due to short staffed or covid. However, after today's visit I realize it's just how the dealership is. The staff in the service department is rude and lacks any sort of customer service skills. Their communication is, at best, Neanderthal level. $75 for wiper blades?! Seriously? I can buy the exact same blades for $27 and install them myself, thanks. Back to the staff. When making my appointment the service manager, James, was not only extremely rude but incredibly condensing. The ONLY reason I kept appointment is because I needed an oil change and I only take my vehicle to a dealership for service. Needless to say, I will be going to another dealership that treats their customers with respect and treats them as a human being rather than dollar signs.

AAA was called and Marcus came and put air in all the tires of our 1989 station wagon. He also…read morechecked for tire rot, very friendly and courteous.

Just was towed from Toledo to Adrian by Ryan and he was such a cool guy. Definitely recommend them…read morefor towing. Their equipment is top notch.

I have never purchased a car from this dealership or have had any interaction with the sales staff…read more My review is more geared towards the service department. I recently purchased a vehicle from Michigan and needed an out of state inspection completed. I arrived at the dealership about 20 til 5 and spoke with a tech behind the desk. He had me fill out a form and about 10 mins later I had an inspection completed. Easy, peasy! He answered all of my questions and was nice enough to help me sign over my title to a previous vehicle that was totalled in am accident.

David London was our sales representative for our recent purchase from Thayer. He was a wonderful…read moresalesman, extremely personable and knowledgeable as well as helpful from start to finish. He even told me to call him when I'm ready to schedule an oil change or any other service and he will assist with scheduling. Purchasing a vehicle can be stressful and tiring but this was a pleasurable experience all around! Thank you Thayer Ford and thank you David London!

I had my car serviced at J&T Auto of BG and it was a great experience!…read more Everyone was nice and the service was great! I would highly recommend to anyone looking for an Auto Shop!

AMAZING! We were traveling from Columbus to Detroit and broke down on 75 on a Friday afternoon…read more After being towed to the shop they rushed to get the needed parts and stayed late to get us back on the road. They were so kind and trustworthy. We can't thank them enough!

We were on the road and heard a noise from a back wheel. We just had new brakes put on and Keith at…read moreT&J took the wheels off cleaned and tightened them. They charged us nothing. I wish we lived here instead of MI they would have a customer for life! Thanks so much God Bless!