Horrible experience with their service and owner. I went to have a boat warranty transferred and a…read morefew other minor things. They told me it would take 2 hours to do and I would be out of there by noon. I drove from 3 hours away. Left my house at 5 in the morning. Got there took the cover off my boat and unhooked it. When I came back around noon they said it would still be a little bit. After sitting in my truck for another couple hours I went in to ask about it. Kept getting the run around. I was finally able to leave at 515 when they closed. They brought my boat out and didn't even clean the algae and scum off of it after pulling it out of the water. Then I look down the side of the boat and a huge scuff mark from hitting up against the dock. So the owner cleaned that rub mark off about 6 ft long. Then they locked up the doors and left didn't even offer to help me put my cover back on the boat. When putting the cover back on I realized why. There was grease all over my seadeck on the back platform. Then when I got inside the boat there was a chip out of my floor gel coat and random cuts in the main piece of seadeck. Also grease from dirty mechanic shoes inside the boat and the battery box covers were left off as well. I took the boat in on sept 11th 2025 and this review I'm finally leaving on Nov 7th 2025. After going back and forth with numerous phone calls that were never returned and text messages left unanswered. I was originally apologized too from the owner and he said he would get it all taken care of for me now the last message he sent me stated there was no way his mechanics caused the damage to my boat and when I responded I never got a response from him. I just simply wanted the damage to be fixed but now I guess I will be more money out of pocket to fix the damage caused by the neglect to my boat by their service team. I just purchased the boat and it had 190 hours on it and was still in like new condition. 2022 Mastercraft nxt24. I have never been ran around so much by a small business owner. He blames it on loosing his service manager. Just nothing but excuses from him. I have gave him more than enough time to remedy this situation and have gotten no where with it. Im honestly surprised my warranty got transferred through ilmor and mastercraft. I made sure to call and verify those things. Also you think that when I called to setup the appt and told him I was 3 hours away and that he was the closest mastercraft dealer to me that he would have looked up any recalls or warranty issues with my boat so we could get those taken care of while I was there also. I learned when I was there that my surf system tab sensors have a replacement for them. They didn't have them in stock so I couldn't get the work done while the boat was there. Now I have to find a different dealership to take the boat to and get this issue resolved. Nothing but bad business. I'm assuming he won't be around very much longer with how he conducts himself. I'm uploading photos and screen shots of messages as well to this review for proof. So disappointed....

We have visited Redline several times over the past year, and I cannot say enough about their…read moreexceptional customer service. The staff is professional, friendly, and knowledgeable. They are highly responsive to our needs and always eager to please. Most importantly, when they promise something, they deliver.

Just purchased a new Bennington Pontoon from Quam's Motorsports in Stoughton, Wisconsin. This is a…read morefamily owned dealership that delivered an awesome purchase experience. We're new to boating and they made it as smooth as could be. John Quam was there from the beginning and has been there even after the purchase. He personally delivered our boat to Lake Waubesa on his own truck, spent an hour on the lake, showing us all the ins and outs of our new boat. Even though we had ordered our new boat at the busiest possible time, John went out of his way to get us our boat ready for the big Memorial Day weekend. He kept me in the loop, even sending me an email (3.5 hours after they closed) to let me know that they had just completed getting the boat prep'd and it would be ready for delivery the following day! We were thrilled to be able to enjoy our boat for the weekend. After driving our boat, we started getting a warning alarm on our motor. John sent one of his techs right to our dock to diagnose the problem. With no luck, John personally came and picked up our boat and took it to the shop. Turned out to just be weeds in the water intake. After fixing it and a few other minor issues, he personally delivered the boat after they closed. Now that's service! I can't provide a more positive recommendation for anyone looking to buy a new or new to them boat. You just don't find this kind of service these days and when you do, you want to tell people!

I don't normally write a review on businesses but this time it really is ridiculous not to!…read more We bought a used boat at Quam's mid August. The staff made arrangements to meet us before normal hours on a Saturday in order to get us out on the water in the boat before signing papers. However, there was a hiccup with the battery on that morning. The guys put in a new battery that morning and it started right up. To make a long story short, switching the battery was not the solution. We stalled on the water twice after putting the boat on the water at home. However, after contacting Roy Quam the first time, we took the boat back and work was done on the issue. Next week, we got the boat back, and, on the lake the next day, motor stalled again. I was really upset with the boat to say the least! I said I wanted a different boat and Roy understood completely. If we wanted another boat, they were willing to credit us the full purchase price towards another boat. However Roy stated that he was confident that they could fix whatever the wiring issue was happening on the Ranger. We agreed to try to have the issue fixed. Roy made arrangements to come pick up the boat this time so they could get working on the problem right away and we could get the boat back sooner, ( We live an hour and fifteen minutes away from Quam's.) I appreciated that and was really surprised that he did this. After working on the boat for two weeks, we think the issue is fixed but have only had the boat out once since getting it back. I am happy to say that the motor never stalled on this outing. We did have one minor glitch but Roy said to keep him posted on the issue in case it happens again. I haven't experienced customer service like this in a very long time! On a purchase like this, your heart sinks when you have problems immediately. My husband and I have been pleasantly surprised by the loyalty to their customers and their products that Quam's has shown us repeatedly. We are very glad we bought our boat at this dealership and would/will buy there again without hesitation!

My Family and I have been storing our boats here for over 10 years. Dave (The Owner) is the man…read more Truly salt of the earth kinda guy. His pricing is affordable and his location is great for all the lakes that are within that area of central Wisconsin and a little bit north. He is super laid back, just give him a phone call a day or two prior and he will have your boat pulled out and ready to just latch up and go. Bottom line is I would recommend storing your boat here over anywhere else in central Wisconsin.

Any place that has a dog in the shop, you know your going to be taken care of. Jenn was amazing…read morewith customer service and the work they did was top notch. I broke the skag off my mercury 150. They had me drop it off in the morning. I received a Curtsey call from Jenn that they were painting the skag and start driving in and it will be done before you get there. I left my house and rolled in to my boat ready for hookup. They charged a good price and I was more than satisfied with the service received from beginning to end. I recommend these guys to anyone that runs into a rock like I did.

Service was great, price was reasonable, product as described. What really stood out was the team…read morewent above and beyond for us. A special shout out to John and Lee, those two were so helpful, and stayed patient and friendly, even as the day got hotter! The owners are no pressure, knowledgeable and honest.

Have worked with Dave and the team over several years and they are great to work with. Best…read moreexperience of any rv dealers in the area. Only dealer I will work with.

These people are great!!!! Always friendly and helpful. They find the issue, repair it and are…read morereasonable in cost. Normally have things repaired quickly. Service is above and beyond outstanding!!!! Had to order a part but it was delayed which interfered with upcoming trip and the found a used part to loan us until the new one arrives. Awesome service!! Would give them more than five stars if possible.

Our experience with Custom RV was filled with lies and lack of integrity. We were lied to about…read moretheir experience with airstreams and billed double their estimated cost without warning of costs increasing. Their harsh communication was unnecessary and very stressful. Their work is not professional, the structures built were not high quality. We were overcharged and much of the work initially agreed upon was never completed. We tried our absolute best to remain peaceful, but we are still sick to our stomachs thinking about how they took advantage of our young family. We refrained from speaking up for awhile but it's not fair to anyone else who may go through something similar. We have recorded all details and have photos of their work, we've considered small claims court as we now see how that worked out in a previous clients favor. Overall, we had an awful experience and have had to tell others to put their trust in another company.

Purchased a new RV took delivery and there was wall paper falling off and a wall that needed to be…read morereplaced. They had my camper all winter and late spring finally finished it. Then the refrigerator latch broke. They refused to fix it under warranty. Finally after several calls to Jayco they covered it During the repair they damaged the wall next to the refrigerator. Now they are again denying repair Suggestion avoid them. They are not worth the time

We had an AMAZING experience with Kunes RV World. Our sales guy was Evan! He was super nice, funny…read moreand relatable in a lot of ways. He wasn't pushy and he was honest & made very valid points to help make our decision easier. The rest of the team was super awesome as well. The service manager was super knowledgeable and made sure we knew the unit before pulling it home. He also was so incredibly nice! Lastly Morgan in the finance department definitely made me feel at ease with explaining the ins and outs of payments, loans and what made honestly the most sense. Overall, we will definitely return for any future purchases. Cheers to memories that we will make this camping season. You should definitely stop in and check them out! - The Meske Family

Amazing service with a great crew. I take my Ram and my wife's GMC there because they treat us…read morewell.

I Came here to get my car check and they wanted to over charge me and add on thing that my car…read moredidn't need and I declined the service because It was way to expensive and when I left the person in the of said a rude sarcastic comment just because I didn't like their price and before I left he said another comment I thought this places was professional they even said I wasn't able to make it home and I did and I went with another mechanic and got that price and my car fixed And To DAVE I made it home .