The response was very quick. Made my appointment with the owner. The owner's son did the estimate…read moreand measurements. No hard sell; just "this is what you need, this is what we got, this is the price." No nonsense. No pressure. The install team works for the company, not a sub-contractor. No multiple levels to wade through. That was a selling point for me. The team was fast, efficient, and friendly. The job looks great. Super happy with the outcome. Very highly recommend

The Fisher Window crew,Polo and Wilken just finished installing 11 windows in my home. They were…read morevery friendly and did a fantastic job, and a cleaned up as if it were their own home. Thank you Jeff, Ricky, and Kevin. BRAVO!!! Jerry A

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Dennis replaced our old shutters and we couldn't be happier with the job! Our house looks so much…read morebetter. I had gotten a bunch of quotes he was very competitive, super prompt, and kept us in the loop through the entire process (removing the old ones, ordering and installing the new). We would absolutely use DPG again in the future! Quality work & happy to support a local business!

Beroli Construction is extremely professional and I could not be more pleased with the results. I…read morerealize this was just a small project but they kept me informed throughout the process, answered all my questions and exceeded my expectations. Their attention to detail is why they consistently get a five star rating. I would recommend them for any project you may have.

This was our second project working with Beroli and we are very happy with our decision to use them…read moreagain for our roofing project. The project was managed very well and we were kept up to date of any schedule changes or issues. The roof turned out great and we would definitely consider using Beroli for future projects.

RF Construction did a GREAT job on my deck repair. The guys were on time, finished fast, didn't…read moredestroy my yard and left NO mess. Recommended.

Very nice people do great job with my windows fixing. Only they can do. Another people just want me…read morechange my windows. But my windows are still good. RF construction services said you don't need change your windows. Your windows still good. We can change them for you. You can save your money. So I am so happy now. They fixed my windows before the winter and I didn't spend too much money.

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

Precision, timely, and professional. Country Glass has been my go to for years, and they are…read moreconsistently the best in the business! Paula and Carlos were so good in helping me with a project, and they delivered!

Following the tearing of our shower door vinyl sweep, the quest for a replacement took us to Home…read moreDepot and Lowe's which proved unsuccessful, as no suitable vinyl sweep was to be found. It seemed relatively simple, as our existing sweep wasn't tailored for a shower door. After watching numerous YouTube tutorials, we decided to replace the entire rail. However, our subsequent visits to Home Depot and Lowe's revealed that the rail was typically sold with the custom shower door, not separately. Turning to YouTube once more, we discovered that an online glass company could provide a replacement rail. Yelp led us to the many positive reviews for Country Glass who has a showroom in Hudson. I called and spoke with Becky who listened our issue and invited me meet with one of her technicians. While at the showroom waiting to meet the technician, I noticed a display showcasing replacing glass with broken seals vs. the entire windows, prompting me to inquire about obtaining a quote. The showroom also displayed doors, glass, screen and storm doors. I left my contact information to schedule a day for a quote for new front door and replacement glass. I was introduced to Sean, who listened to the issue with our rail, viewing my photos and discussing how we should install this new rail. Sean cut the new rail slightly larger than necessary, given our lack of precise measurements. Additionally, he suggested using silicone for the end cap, a practical solution. Meanwhile, my husband's attempt to reattach the rail using some sort of waterproof glue proved futile. I unexpectedly ran into Sean at our local grocery store where he generously offered his assistance. Despite the mishap with saving his number, my husband managed to secure the rail using waterproof silicone. Although the shower no longer leaked, the vinyl sweep remained a persistent issue, shifting with each door movement. This required me to adjust the vinyl sweep every few days. On March 26, Tim arrived to provide the quote. Tim shared he was the previous owner who sold the business and is now an employee. He spoke so highly of the employees and how much he enjoyed working with customers. Tim was very personable. I shared my assumption of needing a new front door due to the cold air that could be felt in entry way. Tim explained this was attributed to the architecture of our entryway where the heat rises rather than any fault with the door itself. His honesty was commendable as he could have sold us a door that was not needed. Upon examining the windows with failed seals, Tim showed me where each warranty sticker was located. He explained the warranty claim process and offered to come back to install once we received the replacement windows. I appreciated his genuineness. I did ask him to take a peek at our shower door. He said he would happily look at it. He said he knew was was needed and went to his car to get some tools. He trimmed the excess vinyl, securing it with screws on both ends, and fitted a new end cap. WOW!!! What amazing customer service and I only purchased a rail from them :). I want to thank Becky, Sean and Tim for being amazing and going above and beyond when we didn't make a major purchase. You have a customer for life. I would and will highly recommend Country Glass to all my friends and family.

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

Very happy with the work they did and how quickly they did it. Got 5 windows and a slider door door…read moreinstalled within a couple of hours. Very surprised how fast and efficient their work was, and for a fraction of the cost that Renewal by Anderson quoted us before we went with Quality! Also great communication through and through.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

First off kudos to their Salesman who talks a big talk about how they are great and everyone else…read moresucks. They will say they are the best in quality of the window, installing the window and customer service. So far 1 out of 3 applies. First let's talk the Salesman, they are pushy. Always playing the "sign today and you get this deal" which is complete hogwash. If you say no repeatedly they will keep lowering their prices so that initial price is way too high, this company brags about being so profitiable so they won't lose a dime on those reduced costs. Next comes the guy who measures your windows, easy to do so no complains there. Now comes the fun part, the installation crew. We had 11 windows ordered and only 2 man crew shows up, kinda weird because I had another company show up with 4 guys for 4 windows. Anyway, they show up and before they make sure they have the correct windows, they are ripping out the old windows. Notice how I mentioned they didn't ensure the windows they came are the correct ones? Well they arrived with 7 wrong windows. They had already ripped out the old ones before they realized they came with the wrong ones. To top it off, I could barely understand the guy telling me they are the wrong windows. I'm sorry but if your English is bad, then why are you working in a job where you are going to interact with customers? Once they realized the error we had to call customer service, weird because why didn't the installers call the company? After some back and forth with customer service, they put in another order to "rush" the correct windows to us. Installers put back the old windows and sealed them (poorly and the fact that the salesman talked big about their kind of sealent for their windows). Now we have the old windows which we cannot open and it is January so my heating bill will probably be more than what it usually is. As for the 4 windows that were correct, I just noticed one doesn't lock properly. You have to jimmy it to get it to lock properly because O noticed there was some fog spots in that window (Salesman talked big about how their windows are top quality, no outside gets in and installed correctly). AS of now we are waiting on the 7 windows they owe us and hopefully someone can take a look at the window that wasn't installed 100% correclty. I should note that some debris was still on our lawn (screws, springs, vinyly pieces, etc.) so it's a good thing I found them before I ruin my lawn mower blade. I also found a piece of the old window track on our garage roof, how did it get up there? Overall I would avoid Window Nation, they talk a big talk with not much to back it up. Maybe it was just my experience but after seeing much of the other reviews, I am not alone. Also, the salesman said he would stop by during the installation, that didn't happen.

Unfortunately, I had these people replace $60K worth of windows in my house a couple of months ago…read more The problem is that the "customer service" ends the second that your check clears. One of the things that I was promised was a $100 restaurant gift card. That should have been easy enough to get to me, but it has now been 2 months and I have spoken to Window Nation 5 times about the fact that it has not been received and THEY COULD NOT CARE LESS. I spoke to the salesperson, John Pitro, about the issue 3 times and I STILL HAVE NOTHING TO SHOW FOR IT. Spend your money elsewhere. Don't pay for things that you never get.

The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!