I used Chill Out AC for the past 6 years for several different houses I lived in. My AC went out…read morethe week before I was moving from the GNO area and they fixed it before I even made it home from work! If you're tired of someone giving you a flat bill with only verbal explanations of what was done, Chill Out AC is who you need. They have the most professional service, excellent communication, and a great invoicing platform. They are professional and transparent - you know what they're doing and what they're charging so you know its a fair price. I always recommended them to friends who asked, but after I moved and tried a new company, everyone should know the high standard that Chill Out AC brings.

I rarely post reviews...but since the poor quality of work that was performed by Chill Out led to…read moreme getting sick...I had to post something. Chill Out did all the HVAC work on my house in New Orleans (home was completely gutted and it was a brand new system) in August of 2020. I bought and moved into the house 2 months later. I have been getting super sick for the last year over and over and couldn't figure out why. Most of the symptoms are in my lungs. After I started to notice black mold coming out of my bathroom air vent (photo below) I decided to have an inspection and a mold test done to check if this could be the reason that could be making me sick. The report came back saying they found lots of mold (probably pretty common I'm sure in NOLA) including mold that is toxic. The report also stated that the cause of the extent of the mold was the poor workmanship of the installation of the HVAC System (screenshot of report in photos). I sent ChillOut the full copy of the report and they responded with a bunch of excuses. Not what I was expecting either. Would 100% not recommend using them to do any work in your house so proceed at your own risk.

Great service and reliability. Been a customer for several years now and haven't had a reason to…read morecomplain. These guys are a cut above the rest. George Freeland

I had this company put in a $15K central air unit 2 years ago. This year the compressor went out. I…read morecalled them during the hottest time of the year to come out to fix. They put it off for 3 weeks and many calls asking when they were coming, stating "they were Busy". I explained that no one could live there without a/c and they did NOTHING except excuses, The part was under warranty and I thought I had to go thru them because of that. After excuses and waiting 4 weeks, they Patrick, mgr) finally said they couldnt find a compressor, then did order it. They then told me a week later their part company that had it, had given it to someone else and they were waiting for them to get another to "make it right." After a week goes by I get a call from a girl in the office sating she finally called around and got another one from another part company and would have it installed the next day. Afte 6 weeks they want to charge me almost $2000 labor for their incompet ance. They could have called around " long before they did and also not waited over 3 weeks to inspect it in the first place.DO NOT DO BUSINESS WITH THIS COMPANY!!! They will not make price adjustment for all the inconvenience and the fact there was no A/C for all that time! They certainly have forgotten all about customer service and have gone way downhill in servicing their customers!

Our upstairs AC went out in the middle of August. We work from home so we needed it fixed urgently…read more We called Stuart and the came the very next day, analyzed the problem and provided a quote along with date the could come to replace it. While they waited on parts, they provided us with a temp unit so we could continue working upstairs while waiting. The day of the install 3 trucks arrived which tells you how big of a job it was. They worked several hours and hoisted the new unit up onto the roof. They finished job at a little after lunch time. They were very courteous and cleaned everything up before leaving. Overall it was quite pricey but like I said before- a very big job. I would use them again.

We had an AC leak at work on a Monday morning, which could have easily ruined our entire start to…read morethe workweek. Fortunately, we found Klimate Kontrol, they called us back immediately. Isaac was the definition of "johnny on the spot." Not only was he exceptionally professional and knowledgeable, but he was also incredibly personable and easy to talk to. We will absolutely be using them for all of our future HVAC needs. Thank you for saving our Monday! Service Glass Co.,Of New Orleans

Late one Friday night, our air conditioner stopped working, and with the Louisiana heat, we knew we…read moreneeded help fast. We called Klimate Kontrol⁠ and they scheduled us for the first appointment the very next morning. At 7:00 AM, their technician arrived promptly, performed a thorough HVAC diagnostic, and clearly explained what was causing the issue. They provided a fair and honest repair price, got straight to work, and had our AC running again within an hour. What really stood out was how they took the time to walk us through everything they repaired and answered all of our questions. It's rare to find an HVAC company that combines professionalism, transparency, and speed so well. If you're looking for reliable air conditioning repair in New Orleans, I highly recommend Klimate Kontrol. Fast service, fair pricing, and excellent customer care! .

Fantastic Service. On Time. Was able to diagnose the trouble within 10 minutes, and complete the…read morerepair in 30 minutes. Showed me and explained what was wrong. Rates were reasonable. Will definitely call him next time I need any A/C or heating service.

What a wonderful experience durning a very tumultuous time. Our AC went out and tried to get it…read morefixed through our "appliance insurance". They sent out a very inexperienced team that "fixed" a unit that wasn't broken. After 2 weeks of living with 90 degree heat and no help from American Home Shield we called Roy's Air Conditioning & Heating. They came out the very next day, determined the unit was over 20 years old and had given up the fight. They had it replaced in 24 hours! No hassle, great price and such professionalism with great customer service. We were so delighted with this company that we hired them to do a maintenance program. If you want the honest truth without a sales run around and to be treated with respect then this company is for you!!!!

Ben's AC is amazing and affordable, I would recommend for all HVAC needs. Ben kept me posted on his…read morearrival time, also he was very patient when assessing my HVAC system. His prices are affordable and he is honest.

Had my AC back and running in no time. Very reasonably priced, reliable and honest. Also checked…read morefor other areas that I thought might be the culprit. Thankfully, it was an easier fix than I thought. Would definitely recommend and use again.

My friend gave me this companies phone number after my AC went out. I called them around 3pm on a…read moreFriday and they came after hours for me around 7pm. They gave me a full description of what went wrong and made me feel comfortable. There prices were extremely at 80.00 for the service call plus the parts. Highly recommend this company.