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    Mayada Najim, DMD

    3.8 (5 reviews)
    Closed Closed

    Services - Mayada Najim, DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    1 year ago

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    1 year ago

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    2 years ago

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    16 years ago

    Very professional, but with a touch of care and consideration for those of us terrified of the chair!

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    Michael S Garber, DMD

    Michael S Garber, DMD

    2.8(10 reviews)
    0.3 mi

    One star, and that is generous…read more I had a terrible experience with Bedford Dental Associates under Michael S. Garber, DMD, and most of it comes down to administrative incompetence. Yes, I had missed a few appointments in the past. That does not justify what happened next. At my following appointment, I was left sitting in the waiting room for a full hour with absolutely no explanation. Other patients arrived after me and were taken back almost immediately. The front desk staff was right there within whispering distance the entire time and chose not to say a word. When I was finally called in, the hygienist said there had been an emergency. Emergencies happen, but basic communication is not optional. It felt like my time was simply expendable, but theirs wasn't. The real problem, though, is the front desk receptionist. When I decided to switch dentists, I requested my X-rays and dental records, which requires a standard release form. I was told it would be emailed to me that day. A few hours passed, so I followed up, I was met with attitude and told they were very busy and she had not gotten to it. When I politely asked if it could be sent by the end of the day, she snapped that I would not be getting the records that day anyway. A full week passed with no email or release form. When I called again, I was definitely more stern and, yes, rude and condescending in response to the ongoing lack of professionalism. I figured that speaking her language would work and yes, it worked. I received the email within five minutes. It's noteworthy that there was no body to the email, just a subject line that said "RELEASE FORM" all caps. That alone says everything. It should not take rudeness to get a simple, legally routine request fulfilled. This is not complicated work. It does not require a genius to pull a standard file, attach it to an email, and press the send button. Instead of acknowledging her failure, the receptionist complained about my tone and accused me of being condescending. Based on the repeated delays, poor attitude, and inability to handle basic administrative tasks, I genuinely wondered if she failed out of secretary school. This woman is for sure dumber than a bag of hammers. Between the unexplained wait times, the dismissive behavior, and an admin staff that seems completely unqualified, I would never recommend this office. If you value your time and expect basic professionalism, look elsewhere.

    Best cleaning I've ever had. So much so, that I switched my four kids to start going to this office…read moreas well. Thank you for the great cleaning!

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    Michael S Garber, DMD
    Michael S Garber, DMD
    Michael S Garber, DMD

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    Paul F DiMattia, DDS

    Paul F DiMattia, DDS

    3.7(3 reviews)
    3.4 mi

    worst experience with a dentist . Three times had cap placed in three times it didn't work. Avoid…read moreat all cost.

    Let me start off with that I'm incredibly happy to not be writing the first review for Dr…read more DiMattia. I've been going to Dr. DiMattia for as long as I can remember. I even make the drive from the North Shore to Lexington to continue with such a tremendous dentist. From the moment you enter you are greeted by the most lovely women working the front desk. On certain days even Dr. DiMattia's wife is working. They remember most patients by name and will inquire about family, work etc. I usually see Joan for my cleanings. She books quickly because she is awesome. She does such a thorough job but you don't feel like your teeth have been assaulted. You leave saying wow so that's what they're supposed to feel like. Again Joan has worked for Dr. DiMattia for years. Having employees that stick with a dentist I think show the character of the professional. You can tell his employees hold him with high regard and so do his patients. Dr. DiMattia is personable and most importantly honest. You're never talked into unnecessary xrays, this that or anything else. Dr. DiMattia is incredibly fair on the prices he charges too. In this day and age when a good dentist is hard to find and many people fall victim to gentle dental or other national chains it's nice to know that Dr. DiMattia takes the Hippocratic oath to heart.

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    Paul F DiMattia, DDS

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    Mayada Najim, DMD - generaldentistry - Updated July 2026

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