A good tailor is worth the price. I got four pairs of pants tailored and they did a great job. Very…read morefriendly and accommodating.

I rarely post reviews, but felt that this was the time I needed to express my opinion. I dropped…read moreoff some of my summer skorts for alterations and I must say that these women did an amazing job--perfect! I am so happy to have finally found a tailor shop that I trust to take care of my alterations and the service was excellent! I highly recommend this shop!

Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

I've been coming to Lucy's shop since I was a little girl, everyone will always recommend you to…read moreher because she really is the BEST! I got a dress tightened around armpits and waste that I was convinced nobody would be able to fix, being that it's an extra large ( im a s ) and you have to align the pattern, I also got pants hemmed by the feet and WOW. it costed me UNDER 50 bucks. For two pieces of clothing!!!! That's absolutely amazing. The prices here are so incredibly fair for the quality of her work. Always leave a good tip! She is incredibly fast and will work on your schedule if needed too. Here's a photo of the dress she altered!

Lucy is easy to work with and does an excellent job. She turns items around quickly and has not…read moremissed a committed date for items being ready. Highly recommended.

First let me say that the majority of these reviews here appear to be from disgruntled people who…read moretook the time to trash Pier Cleaners. This shop has 100's if not 1000's of satisfied clients and these reviews are definitely NOT the norm. I have used their pick-up service and have dropped off dry cleaning and they have been wonderful. I have never had an issue here and have frequented Pier Cleaners for a least ten years. It is not the closest dry cleaner to me, I live in Narragansett, but I trust them and have NEVER had a problem. I highly recommend Pier Cleaners! They are reliable and my clothes are always perfectly dry cleaned!

After weeks of chasing Pier Cleaners for a resolution, I'm finally writing this review in hopes of…read moregetting the attention of owners Phyllis and Larry Fish--because, according to their employee Donna, they haven't responded to her either. My husband dropped off a king-size comforter and several articles of clothing for cleaning. When he returned to pick everything up on JULY 6, the clothing was there, but the comforter was missing. He emailed Pier Cleaners about it and received no response. When I called, I was immediately met with an attitude from Donna, who simply told me, "It's not here," as though that somehow settled the matter. We PAID Pier Cleaners to clean our comforter. They lost it. I wasn't going to say, "Oh, okay--thanks for looking!" and accept that we were now out both the cleaning fee and the comforter itself. After I continued pressing the issue, Donna said she would have both the Westerly and Wakefield locations search for it and call me back. She never did. A week later, I called for an update and was told, "They still can't find it." At that point, I asked the obvious question: What are the next steps? Pier Cleaners accepted our property, charged us for a service, lost the comforter, and offered absolutely no solution. I explained that I expected to be refunded for the cleaning and reimbursed for the comforter their business lost. How could that not be the appropriate response? Donna said she needed to speak with the owners because she wasn't authorized to make that decision. Another week passed with no update. I called yet again, only to hear, "They can't find it." YES--we had already established that. She then told me they had procedures to follow, that the locations had searched a second time, and that she had been "too busy" to call me. Apparently, there is a form that only an owner can send to document the comforter's value and begin the reimbursement process. Donna again said she would contact them. Another week passed. Still nothing. After what must have been my fifth call in two months, the only update I received was, "I haven't heard anything yet." The customer service throughout this ordeal has been absolutely deplorable. Pier Cleaners lost a customer's property, collected payment for cleaning it, and has spent two months dragging out the situation as though WE are inconveniencing THEM by asking for accountability. There has been no proactive communication, no apology, no reimbursement, and no meaningful attempt to resolve the problem. Two months later, we still have no comforter and no resolution. I guess I'll look forward to making call number six. I strongly recommend NOT doing business with Pier Cleaners unless you're willing to risk having your belongings lost and then spending months chasing them for answers.

Within a short notice, Gaby was able to customize a uniform of mine without and hesitation. The…read morequick turnaround and craftsmanship was amazing. Thanks so much! Highly recommend Mery's Tailor Shop. Great customer service and felt like I was being taken care of the second I entered in their establishment!

Let's just say this place has Main Character Energy... but only if you look like you summer in…read moreMonaco. There's a very noticeable difference in how "frequent" clients -- or anyone who seems well-heeled -- are treated versus everyone else. You can feel it the second you walk in (well, after you wait to be buzzed in, because yes, the door is always locked). I brought in a dress that needed a simple one-inch adjustment. The cost? The same price as the dress itself -- and roughly double what other local tailors charge. And here's the kicker: they didn't disclose pricing until after taking measurements. Awkward isn't even the word. Between the locked-door boutique attitude, surprise pricing, and clear preference for "wealthy regulars," this shop caters to a very specific Newport crowd. If you're not in that circle, don't expect the same experience. Bottom line: if you enjoy being subtly sized up and paying luxury-boutique prices for basic alterations, this is your place. Otherwise, save your time (and money'd go literally anywhere else. I won't returning.

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

I needed to alter a suit for a wedding but I lost 30 lbs and she mentioned that it would be better…read moreto get fitted for a new one. She was right! She is very knowledgeable about what would look nice and how to have it be more versatile where the right blazer could also match with different pants and shirts for a more casual look. She even recommended to Go Macys for the sales and she was right again! James my salesman at Macys was super helpful and within a half hour, I had a great suit! Denice at Alterations Unlimited hemmed my pants and even steamed the wrinkles out for me. I highly recommend Denice at Alterations Unlimited and James at Macys suit dept. for a terrific experience and a Great suit.

We use Alterations Unlimited a few times a year and have always been extremely pleased. The…read moreproprietor is friendly and very knowledgeable about the fabrics of the clothes we have brought in for alterations, explaining carefully why "double-stretch" pants fabric requires special care in shortening the inseam (for example). The work done is excellent and turn-around times are quick. Highly recommended.

Rarely, in this day and age do you find someone who stands behind their work 100%…read more Donna does. And I stand behind her. Her craftsmanship & attention to detail is excellent. She has done everything for my family and I from hemming pants, sewing patches on leather vests to altering a dress for my sisters wedding. Recently she took two pairs of my deceased fathers jeans and made them into four keepsake pillows for me to give away as gifts. I highly recommend Donna for all your seamstress needs !

I had two cross stitched panels to be sewn into Christmas stockings. Donna exceeded my…read moreexpectations with the care and expertise she put into the project. She is currently working on another project for me, and I have all the confidence in the world that she will do a fantastic job.

This seamstress can do anything. My dog chewed the corner off a cashmere pillow and she patched for…read moreme. She gets it done quickly. Her prices are very fair considering the time it takes to do the job.

Teresa does a terrific job at a reasonable price. My items are always ready on time (often ahead of…read moreschedule). She's friendly and is a creative problem-solver who makes me feel more comfortable and confident wearing my clothing. She has hemmed, shortened, mended, and adjusted many dresses, pants, and coats for my husband, my daughter, and me.

Maria did a nice job hemming a pair of wide leg pants for me. During her busy prom season managed…read moreto fit me in quickly at a very reasonable price. I will definitely use her again. Thanks Maria!

Dropping my daughter off for college and her jeans needed a new button. Heartbroken and proud as I…read morewas - I knew that these jeans were going to be fixed before I left back to Cali, no matter what. I contacted this business and she kindly asked for a pic. She told me she would be happy to help, but also let me know how I could fix myself. This will definitely be where my daughter will go for all of her alteration needs. (My daughter is an avid thrifter and I'm certain their will be a broken zipper, button or seam in her future.)