First time needing storage space, researched all the companies in town, these guys definitely have…read morethe best rates, the office manager is sweet & very helpful, glad I chose public storage.

Regina was awesome, she worked with all through the process. I would highly recommend this storage…read morefacility.

The father and son who loaded my items were very nice, seems to take pride in their work, and…read morecarefully loaded the moving truck. Then for the two following weeks (while I was calling daily asking for updates) I was given zero information about where my things were or when they would be delivered. The gentleman who dropped my things off, 14 days after they were originally picked up, said my things were loaded onto his truck in a parking lot of a truck stop because he happened to be going in the direction of the delivery. From the moment he opened the back of the truck I knew my things were damaged. As I opened the crushed, misshaped boxes, many of my things were broken. I asked for clarification about making claims for the broken items and was not provided any information.

They recieved the item on Monday but could only deliver on Thursday. Confirmed delivery from 2pm to…read more5pm on Thursday. At 6pm the company I ordered from called and was able to get a hold of someone (amazing it didn't go straight to voicemail) and they were advised our item was on the truck and running about 20 minutes behind... It is now 8:15pm on Thursday and nothing has been delivered. I called earlier and someone was supposed to call me back and that never happened. No one is there past 5pm.

My experience with Public Storage has been a real clarification of their extreme failures for…read moreothers to be clear about in choosing a storage facility: 1. False advertising regarding rates. Advertising and offering 1 rate unchanging for unit contract duration, then handing a conflicting contract that allows rate increases for customer to sign. Extreme rate increases follow. 2. Advertising secure storage which is not accurate. My unit was easily broken into from the neighboring unit due to flimsy plasterboard as only separation, easily taken down from within neighboring unit. 3. Worse than poor customer service. And frequently changing employees unwilling or unable to handle big or small issues. 4. Dirty facilities and eroding facility makes storage items dirty and debris ridden. 5. Unbelievable rip off and frustrating experience overall. Beyond low standards for business performance.

Pretty easy to set up reasonable cost pretty simple very professional gives you everything you need…read moreto know awesome experience

Nightmare They do…read morenot care... It is not climate controlled... People can crawl over your unit and spend hours going through your stuff... And they won't ask people that have storage units next to you. If any of your stuff is in their unit. There is no security there.

I am reviewing the Cube Storage at 31st and Meridian in Wichita KS. DO NOT RENT FROM THIS FACILITY…read more They are not trustworthy at all. We had items stollen from this facility and were told that they had caught someone and we could check back in about 5 months, and we should be able to see if our items were in this other unit. When we came to ask about it we were told it had already been done and none of our items were in there. When we first told the front desk person she didn't even file a claim. We came back about 3 weeks after the complaint to add more items and she couldn't even find the sheet. Finally found it on her desk. They lie about the cameras. Don't trust them if you see them, they don't work. We purchased insurance through them but were told that they couldn't find any evidence of a break in and wouldn't cover it. We lost over $1200 worth of items. The company was called something else when we first rented the unit. (Don't remember their name.) But the same lady was working the front desk for both companies. We moved our items out as quickly as possible and will never use them or recommend them to anyone. -0 rating for you.