We had used this company in the past, so they were the first company we contacted when we needed…read morepest control again. Unfortunately, this experience was extremely disappointing. A family member initially contacted the owner and was told they were short-staffed and booked for the week, but that she would call the following week to schedule service. That callback never came. Due to unexpected family circumstances, I took over trying to schedule the appointment. I left a voicemail that was never returned. The following week, I called again and spoke directly with the owner. Once again, I was told they were short-staffed, booked for the week, and that she would call me the following week to get us scheduled. I waited the entire following week. No phone call. It has now been another week, and I still have never heard from her. I completely understand that small businesses can be busy and short-staffed. What I don't understand is repeatedly telling customers you'll call them back and then never following through. If you're unable to take on additional work, just be honest and say so. Customers can respect an honest answer far more than being left waiting week after week for callbacks that never happen. The biggest issue wasn't the scheduling it was the repeated lack of communication and follow through. After more than a month of trying to schedule service, we were repeatedly brushed off with promises of callbacks that never came. Their pricing may be competitive, but in our experience, the lack of communication simply wasn't worth the savings. We have decided to take our business elsewhere.

We had ants and after Tyann came out, within a day they were gone. You can't beat the price…read moreespecially with a guarantee.

WOW!! I should have checked the reviews here first. Waiting for response now. Quick to get new…read morebusiness, evasive to resolve current business. We will see.

My card was fraudulently charged without my authorization after I had already paid the bill. The…read morecustomer service team is garbage and would do nothing about it. We have had our yard serviced many many times and there's still a lot of bugs. Very unhappy with this service and won't be renewing the contract. Oh yeah, they didn't mention we were locked into a year contract when we signed up. Such a shady horrible company. Never again!!

Very good service came back and took care of the bug problem until they were gone,I recommend them…read morehighly.

I had them out to check my attic for pests. A guy came out. I think he was really a bug man and not…read morea pest man. But he went into my attic and checked it. Said he saw nothing. I asked him if he could find any entryways for pests to get in. He said no. He never did give me the free estimate I asked for. He showed me one small hole where pests, like mice, could get in. I had that filled by my handyman. Today I had a dead squirrel in my attic. I had to pay someone $200 to get it out and clean up. One area was sealed where the squirrel got in. Don't waste your hard earned money on this outfit. They are flat out no good.

Great service customer service. Great thorough job. Nice people. Very good service and work ethic.read more

Very good service and installation. Found termites in our shed and the found some tubes on our back…read moreporch. Vey satisfied with their professionalism and Jermey explained things well and did a good installation of the termite treatment spikes.

Polite, professional, and prompt. We're so happy with our scheduled service and love our…read morerepresentative.

From the moment I walked in the door, I felt like a priority. The family like atmosphere makes…read moredoing business easy and stress free. The job was done professionally and they worked with my schedule. I defiantly recommend Betts Pest Control!

Heatland provided us with a complete pest inspection before we purchased our new-to-us home. The…read moreinspection eased our minds going into the purchase, knowing that the home is free from pests. We will definitely reach back out in the future if we have any further pest needs or to have future inspections done.

I highly recommend Heartland! The service and customer service is friendly, highly professional…read moreand outstanding, I needed a large wasp nest removed, He identified , sprayed and removed other wasp nests that were very high up, which I never would have detected! He examined the outside ofmy residence and also identified, sprayed and removed a large spider and eggs. I will use Heartland again whenever I have pest control needs. Thank you!