Like many of us, I don't have a lot of time to give either good or bad reviews to businesses or…read morepeople online, but with Tim @ AATCO Transmissions I had a superb experience worth sharing. To keep the story short: I know almost nothing about motors/transmissions cars/trucks etc. I build homes but when it comes to the vehicles I drive I'm clueless. Because of my ignorance I have been the unfortunate target of automotive mechanic scams in the past -- some proven to be and others that have just left me feeling icky after signing my credit card receipt. Regardless, I'm probably an easy target. I came to Tim because I thought my transmission was slipping in my 1989 OBS Ford F-250. I love this truck -- had it for more than twenty years as it was given to me by my father. A new transmission cost would probably cause me to lay this thing to rest. Tim asked for me keys and drove it around town for about 15 minutes before returning. He smiled, waved down a mechanic of his, and had him look under the hood and confirm his suspicion. The fan clutch was bad -- a simple part that someone handy with tools could do on their own pretty simply -- he pointed out. I asked him how much -- he said "I don't do them." He does transmissions. He walked me through the process, smiling and joking the whole time, and convinced me I was capable of the work. I should have given him a great hug -- but a more masculine handshake would do. :-) I went to NAPA and for I think around 80 dollars I got the new part, did what Tim told me to, and now have a beautifully running truck again. Great experience! Thank you to Tim and his Crew at AATCO. :-) May God Bless you for looking after your neighbors. -Peter

Our experience with Tim has been absolutely stellar. I valued his candor, knowledge, expertise, and…read moreadvice. He went above and beyond to help us in our particular circumstances. I cannot recommend Tim's AATCO Transmission service enough.

I had a confounding electrical problem with my Fiat. They got it fixed right. I would not hesitate…read moreto bring my car back to Everett St Autowrks.

I have patronized many auto repair shops and mechanics in my life, and this one is by far the best!…read moreA dazzling gem in a sea of auto shops in Portland. This review is based on being a customer for over 8 years and having 4 different vehicles serviced at this shop. Customer service is amazing and the sales reps never pressure you in any way. They are honest, thorough and speak in lay terms for people (like me) who don't really know a lot about cars. Prices are fair and I love that you can schedule all appointments online. They allow you the option to drop your car off or wait for it... although the space for waiting is small. If you request it, they will order you a taxi ride to another destination in a certain radius from the shop. If you are looking for quality, honest repair work, then this is the place! I literally won't take my vehicles anywhere else.

THIS PLACE IS AMAZING. Go here if you have a potential expensive transmission problem! These people…read moresaved me $3,000! Everyone was so nice and helpful, thank you guys!!! Backstory: Boyfriend tried to show me how to change my oil on a Ford Explorer, and accidentally emptied some transmission fluid. He realized it immediately so I did not drive it and had it towed to a local car repair shop. I pulled in and he showed me my transmission fluid and told me my transmission was failing in 1st and 2nd gear and it would be $3,000 to replace it. Told me that he didn't think it would drive home. I didn't have the money immediately (SO glad I didn't), so I paid to have the transmission refilled and went home to panic. Made an appt with Bradshaw's in Portland, whom flipped and ran all diagnostics on the transmission and couldn't find anything wrong with the transmission and said it was running great for how high of mileage it is.

I was lucky enough to find this place on my own without a recommendation, but I can tell you if…read moreyou're having transmission troubles, you should do yourself a favor and take your vehicle to Bradshaws. After having another business service my vehicle and was unhappy with the results, I took my truck to Bradshaws. The Service Advisor Jason was friendly upon arrival and listened intently and was generally excited about fixing my truck. After having months of trouble with my truck, it was nice to see someone aggressively trying to fix this problem. I was told I'd be charged a diagnosis charge and they would call me before purchasing anything to fix the problem and that is exactly what happened. There was good communication the whole process and my vehicle was fixed within the time frame they promised. I can't recommend this company enough.

Tyler and Cheyenne were incredibly friendly and responsive from the start. They were able to fit us…read morein on a weekend with very little notice, which we truly appreciated. Tyler diagnosed our car within the timeframe he promised and walked us through everything clearly. The estimate was very reasonable, and the work was completed promptly. What really stood out was Tyler's emphasis on safety--he went above and beyond to make sure our car was safe to take home and even encouraged us to come back so he could look it over again and confirm the issue was fully resolved. It's refreshing to find a mechanic who genuinely cares. We will definitely be back!

Had a great experience at this shop! I was in need of assistance with my exhaust and found exactly…read morewhat I was looking for. Tyler helped me adjust my exhaust and got it done quickly and efficiently. He was super friendly and took the time to explain everything I had questions about. Also, the cost for service was really good compared to other independent shops/big name shops charging 2-3x more than what I paid here! I really appreciated his professionalism and attention to detail. Definitely recommending him to friends & family!

River City Transmissions took my truck in last week, I had a few quotes but these guys were…read moreavailable that week for the same amount as everyone else in the area. The price was fair, what was promised was delivered, and overall after dropping off my keys I knew I was in good hands. I don't know much about transmissions but I do know I walked in with a problem and I walked out with those problems solved and a good warranty to back it up. Scott knows what he's doing and I would recommend him and his shop to anyone I know with transmission problems.

terrible customer service SO RUDE over the phone, mechanic refused to work on my car sight unseen i…read moreasked why and they said we don't need a reason. woman on phone was incredibly condescending and mean for just no reason i don't understand their problem. the world is bad enough why choose to be bad people

I found Tom Dwyer Auto via raving reviews on Reddit and decided to give them a shot to try to…read morediagnose the source of my water leak. I also added a comprehensive exam (which they offered at a discounted rate) for them to look at my car as a whole and to let me know what things might need repair now and in the near future. They were able to see my car within a week of me reaching out for an appt, and they only kept my car for ~5 hours. They tried everything they could to find the source of my leak, but when they couldn't, they referred me to Liberty Water Leak, who was fantastic and found the sources of my leak and water damage within a few hours. With the comprehensive exam, they listed each item that needed repair and were not pushy AT ALL. They also answered all of my questions, yes... even the dumb ones. There was an oversight where my wiper cowlings were not installed correctly, so I did leave an honest review on SureCritic saying that I wasn't sure if I'd trust them with further repairs due to that mistake. Within a week of posting that review, the shop called me to apologize and discuss what happened. On top of that, they refunded me my entire bill. I understand now why Tom Dwyer Auto has such good reviews-- They genuinely care about their customers and producing quality work. I am grateful to have been treated with respect, not taken advantage of as a female, and for their determination to correct the mistakes made. Thank you again!

Did not want to service my car because apparently "it's too rusty underneath." Wasted my time…read more Edit: To the response-- It was for a simple oil change and check up. If a car mechanic company can't do an oil change or check up like yours, there's something wrong. Trust has been already ruined, and my time has already been wasted. The same day I was able to get my oil changed by a better more brave mechanic. Still would not recommend Tom Dwyer.

Dane Motors were very quick in response to my questions, and got me in short notice. Great service…read morein fixing my Range Rover Evoque's A/C, highly recommended

Did such a good job. Fixed it on the spot. $300. Now I have a totally working cold AC system. These…read moreguys are amazing.

This was one of the most frustrating experiences I've ever had with a repair shop. I was already…read morestressed about the cost of the repair, but the way I was treated throughout the process made it even worse. I brought my car in on 4/20 for a transmission repair after being told the job would take about one week. At the time, there were no warning lights on the dashboard and no known issues other than the transmission. I also paid more than half of the quoted cost upfront. After a week passed, I had to reach out myself for an update. It took about a week and a half to get a response, and I was told the repair would be delayed due to an illness. I completely understood and was willing to be patient because things happen. On 5/1, I contacted them again to see if my car was ready for pickup and received no response until 5/8. By this point, I had already been given four different completion dates, all of which came and went. I simply asked for an accurate timeline because I was becoming frustrated with the lack of communication. Instead of receiving an update, I got an email from the owner's wife that I found extremely rude and unprofessional. I was told they could no longer do the repair and was accused of rushing them, which was completely untrue considering how long I had already waited beyond the original timeline. As a result, I had to pay to have my vehicle towed to their shop and then pay again to have it towed elsewhere so another shop could complete the repair. Throughout this experience, I was hung up on, repeatedly misled about completion dates, and left without clear communication. To make matters worse, when I finally got my car back on 5/15, multiple warning lights were illuminated on the dashboard that had not been there before. When I called to ask about it, I was told they hadn't touched anything that could have caused it. However, I had photos taken before the vehicle was towed to their shop showing that there were no dashboard warning lights at that time. Overall, this experience was disappointing, stressful, and costly. Based on my experience, I would not recommend this shop

I cannot recommend these guys enough. Worked through all the issues, called about costs and price…read moreof parts. Actually refunded cash!!!! What mechanic does that!!! These guys are best, no doubt!!!!

Steve is a straight shooter. Knows his stuff. I'm going to make an appointment for diagnosis when I…read morecan leave it for a day. From what I described, he seemed to know what it was immediately. Not bueno. I trust what he tells me will be useful information. He wouldn't recommend putting what I paid for the car into it. I'm hoping his expertise will lead him to something less severe.

Was turned away today for a routine service on a 2006 Scion xb transmission drain and fill. I asked…read moreabout removing some bolts that had previously been installed in ft lb instead of in lb. On my transmission pan. Initially I asked for a flush, but when I mentioned I have 210k miles Steve started acting like I should throw it away, and the work wouldn't be worth it. I couldn't even convince him to drain and fill my fluid. I was recommended to this business by their neighbor John, and Steve put a clutch in for me on another vehicle. That car was a 2007 jeep compass manual that nobody else would touch. Clutch failed less than a year later and I placed no blame on the business who installed the part. These things happen. Will not be returning to him in the future.

I am new to town and was recommended this auto shop by a friend. As a woman, I always get nervous…read moreabout trying out a new mechanic, but Bradshaws was incredible. Their pricing is very reasonable. They sent a detailed recommendation on what to do and why they were recommending it as well as pictures if needed. It was incredibly thorough and I was able to verify on my own what they were saying made sense. They also spent time talking through their recommendations as and explaining everything in a way that was easy to understand. Their online recommendation and invoicing system made the whole process super clear. And I really appreciated how upfront and trustworthy they were. I will definitely be using them as my mechanic shop going forward. I cannot express enough how happy I am with the service I received!

May car lost power near the shop and they got me in a fixed right away. I will go back.read more