The wait is decent. People are nice. They listen the car has already been serviced but they do not…read morehave the correct/correction of mileage. Therefore each time I go I have to calculate how many miles since I last went for oil change. I write on the new sheet the mileage and when the next one is due.

Tough day, but didn't lose my cool, even if it would have been justified. I pull in for an oil…read morechange, 3 bays were full, one car in waiting on each line including me. I waited and waited watching cars to the left of me and right of me go in, get service and leave I even watched a car arrive 20 mins after me get service and leave, but I remained cool, cool as can be. The lady next to me waited half the time as I did and went full "karen" but again, I stayed cool.. finally a worker told me the car in front of me was having transmission fluid issues and that's why the long wait, but I'm like why couldn't they tell me or moved me up next on the other bays since I was literally there 30-45 mins before everyone else.. But I stayed cool, really cool..Finally it was my turn and I was out of there in 12 mins which took a total of an hour and 10 mins. they really need to have a fair way of getting first come first serve dialed in. All & all ; no discount offered, they did apologize. PRO Tip - When at one of these oil change places, DO NOT get behind an old vehicle, get behind a newer car, the line moves faster and less chance of falling into my situation today.

Called in today and was assisted by Caleb; he was super friendly and was able to take me in today…read moreto get a shield over my catalytic converter. Thefts have been increasing lately and Prius's have been heavily targeted along with my partner's Honda Element right in front of our house. So I'm really glad that Green Drop was able to take a look at my car to put me at ease. I called around 2, was able to get in at 3 & they were done by 4! There was also nice coffee shop nearby twentysix; where I was able to hang out and get some work done that I lost track of time, but luckily I was able to get back, thank goodness Caleb not only called but also texted my phone. Highly recommend this shop; one of my favorite green drop locations!

My car was in need of an oil change. I checked reddit and there were several recommendations for…read moreGreen Drop Garage. I made an appointment online. The cost was $141 including taxes and took about 1.5 hrs. The advisor told me that there was a nail in one of my tires and recommended that I need to change out all 4 tires because it was in a no repair area and I shouldn't just replace one tire. They quoted me close to $900 ($200 for labor). I went to get a second opinion at Discount Tire and within an hr, the service technician said the nail was in the area covered by the steel belts so they were able to patch it at no cost. I called to let Green Drop Garage know that I was able to patch the tire. Edit: I talked with corporate and they me know the inability to patch the tire was a liability issue based on DOT guidelines. The lack of explanation is a training issue. I'm glad for the responsiveness.

I had an oil change yesterday from the manager, Kai. He did amazing! I was in and out in no time!…read moreHighly recommend going to the location!

Both Kai and Ted are very helpful, efficient and understanding leadership. They provide excellent…read morevalue to the store and are the core to operations at this location. On many occasions I have witnessed them go above and beyond for customers and employees alike.

My experience with The art of maintenance was truly a work of art in itself. I went in to get my…read morebrakes fixed knowing there was a multitude of other problems And they tackled all of them in a timely matter. My car was there Friday to Friday and the technicians sent me constant updates with pictures even videos through out the course of the work being done. Kevin was pleasant to deal with and communicative from before I got there to make my first appointment all the way until I picked my vehicle up when it was done. He was especially helpful with working with my work schedule being that I work until late at night well after they close. Will be coming back for any other work I need done to my car if needed. Thank you guys.

Made an appointment here via the website, which I enjoyed was very easy…read more Upon entering the shop, they were just opening so the computer was slow and they had a client ahead of me. I listened in as the attendant was working with the previous client, when it comes to a woman going into a maintenance shop there is that stigma with women and car shops. I'm always on alert when I'm at a car shop because mechanics have been known to overcharge women. When it was my turn I had said i was there for my appointment, but the massive American flag outside is what made me ask this question. I had asked if this was a locally owned shop which they agreed but I asked what their stance is on the climate of the country and they said they all have different stances. As a veteran who served this country I don't feel comfortable giving my money, my car or the belongings in my car to this shop. Or leaving my car unattended with them. I stated this, and this attendant started telling me about this and that. I don't care. I care about my community, and if my money is going to the right places. And I got my confirmation that it is not here.

Basically closed on Fridays. If they can't finish your oil change by Thursday on a car you dropped…read moreoff *Wednesday morning* you will have no car through the weekend. This has happened multiple times. Nice folks but responsiveness is awful. Poor service at premium prices. Dealership charges the same but treats us way better.

Casey and crew are awesome. After being disappointed by the only Alpha Romeo dealership in town for…read moreservice, I'm so happy to have found Casey and his team. This is a great local shop that does awesome work quickly and communicates well along the way. I will definitely return and will now be a regular.

These are wonderful people. They did great work. I will be back. I can't recommend highly enough.read more

Poor Mechanic Diagnosis - Overcharged Customer…read more Since my words are deemed important according to Comfort's review, here goes. I brought in a 2002 GMC Sierra Denali 1500 Quadrasteer pickup i bought new 24 years ago. My truck WAS in PERFECT condition when I bought it to Comfort. Adian the mechanic who worked on my truck, was excited as were the owner Daniel & the other mechanic. I brought the truck in for the simple installation of a 320-amp MechMan alternator. I was charged $204 dollars for what I was told would take an hour. 4+ hours later, it cost me $393 dollars. 90 mins after dropping it off, the excuses started. Adian said he needed to charge me additionally because the unit had a connector that was germane to the alternator & THAT install would take another hour & a half. Not long after that, I was advised that he had blown a fuse & was working to correct that. I was surprised to hear that and commented on it. Adian assured me it ok & he would get it replaced & get my truck back to me. When I came to pick it up, the excuses started once again; this time, he said the connector that came with the alternator was "bad" & that I would have to contact Mechman and request a new one. I specifically asked Adian if he did a voltage test on the connector & he said "NO". When I got in the truck to leave, the battery icon would flash every 5 seconds, BUT the real killer was that my Quadrasteer no longer operated!! In a nut shell Adian had returned my truck to me broken & unreliable. When I went to Comfort initially was because they are a neighborhood shop within walking distance. I told both Adian & the owner Daniel was was looking for a shop I could work with. I have multiple vehicles that I wanted to push their way for auto care. Daniel's shops which include a body & paint division, are clean & very well organized! And to be clear, I told him that was one thing that drew me in. I have lived in this area nearly my entire life. I was excited at the possibility of working w/ Comfort. But that will NEVER happen. Adian was in over his head w/ a rare truck that I have worked to preserve. Now here is what I had to do to fix my truck.....I had to get it towed an hour away to my regular mechanic of 15 years....this guy is also a race mechanic who takes care of my 2016 CTSV & my 2023 CT5 Blackwing. He fixed the problem in under an hour by installing the jumper harness and wiring it to the under-hood fuse block. The alternator is now charging, the battery icon no longer flashes & the quadrasteer now works. I'm pretty pissed about paying $400 to a mechanic only to have my truck returned to me broken. Daniel seems like an owner who cares about his business & Paul, the service manager, handles customers the right way from what I saw. Two women came in while I was there and his approach to them like me was calm & respectful. This was a valuable lesson & expensive! I know Comfort will keep my money, but I will never go near Comfort & as a heads-up to Daniel, I will be posting this review in its entirety everywhere. Since I was told when filling this out that my words matter, the truth is what I wrote here. Ron a

I've been taking my family cars here for a couple of years now after receiving a recommendation for…read morethem from a friend. They are the best! Brandon, who works the desk, is always nice, and explains any issues that need to be taken care in great detail. They will never try to pressure you into service that you don't need (like so many other auto shops do) and are fair with their prices. I would 100% recommend them without hesitation!

I called the shop to schedule a service appointment, and they informed me that they don't work on…read morevehicles older than 20 years. Pretty lame if you ask me. I wanted to take it to them since they're only a few blocks from my house, but they don't want my business. Oh well, it's all about what's convenient for them, not me, right?

I've been taking all 3 of my Vehicles to Hendrix Motors now…read morefor over 22 years , Dru has taken the very best of care of me - I have an old Ford Pick Up, a Jeep Wrangler and a new Toyota Tacoma and i trust Dru with the regular care and feeding of all three of my rides. He's Super knowledgeable and very thorough and won't let you do anything unnecessary to you car. He has saved me a lot of money in the long run by steering my away from things i don't really need to worry about and advising me of other things they see when they look over each of my cars - they talk to you like you care about your vehicles and want them to last forever - Dru has never suggested i do anything for my vehicles that was not to keep me safe and keep my vehicles on the road a good long time. Hendrix has my business until the day they close the shop or the day i sell all my cars and fly a Helicopter to work ! Dru's the Best !

Many women and femmes have reported Dru to be very dangerous. It is well documented that he has…read moretexted/called clients without their consent about things not pertaining to car repair and late at night. He has made many women and femmes feel unsafe. DO NOT GIVE HIM PERSONAL INFORMATION OVER THE PHONE.

I called James to fix an electrical problem on Subaru. He came the same day and worked diligently…read moreuntil he was able to find a new battery and the right fuse. I didn't have to tow my car anywhere! He came to my driveway! His prices are more than fair. Also, he is a very nice man.

I have done business with James a few times in the past. Because of this I had no problem paying…read morefor my car issue ahead of time. ( I payed him April 7 2023 and car was supposed to be done April 16th. Now look where we're at today he does not return phone calls text messages. If you value your time your money and your car do not pay this man because it will not go towards your car it will more than likely go towards his usage. When I finally got a hold of him he said he'll be over the next day this has happened numerous at times and get nothing has happened I even got a text from his phone saying it was his wife and that it was a family emergency and this was a month after the date of agreement to have my car fixed. Save yourself the headache and go elsewhere.

I had a confounding electrical problem with my Fiat. They got it fixed right. I would not hesitate…read moreto bring my car back to Everett St Autowrks.

I have patronized many auto repair shops and mechanics in my life, and this one is by far the best!…read moreA dazzling gem in a sea of auto shops in Portland. This review is based on being a customer for over 8 years and having 4 different vehicles serviced at this shop. Customer service is amazing and the sales reps never pressure you in any way. They are honest, thorough and speak in lay terms for people (like me) who don't really know a lot about cars. Prices are fair and I love that you can schedule all appointments online. They allow you the option to drop your car off or wait for it... although the space for waiting is small. If you request it, they will order you a taxi ride to another destination in a certain radius from the shop. If you are looking for quality, honest repair work, then this is the place! I literally won't take my vehicles anywhere else.