1. Maxforce Delivery Service

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Fayetteville, AR

Maxforce Delivery Service

1.9 (19 reviews)
Open • 8:00 am - 6:00 pm

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Services - Maxforce Delivery Service

Junk pickup

In-state moving

Out-of-state moving

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Recommended Reviews - Maxforce Delivery Service

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Wouldn't use MaxForce Delivery Service for anything but their cleaning service! if you do, you invite heartache, frustration and dissatisfaction, all multiplied by disappointment. Hired to move household goods from Arkansas to Texas, July 23-24, including a Tacoma truck. Movers arrived in a rented U Haul bob truck with two-wheel car hauler. The car hauler was for a standard transmission. My truck is an automatic. Needless to say, the movers couldn't take my truck. Had to drive to San Antonio then fly back to Fort Smith, spend the night then drive the truck back to San Antonio. The "professional" movers broke a china hutch, the metal legs on our television, crushed numerous boxes, breaking glass, and left deep gouges and scratches in third-generation furniture. Totally sickening. Immediately brought this to the attention of the owners and was told to send pictures of the damage. Sent a dozen photos. But the kicker was that I was charged $400 for the car haul that was only $600 to complete the move. August 16, after a call to the company and three emails, the owner, Mr. Balsamel called to say this was all new to him! Was told that it was the fault of U Haul that they got the wrong car hauler. He went on to tell me that MaxForce still needed to be paid for the car hauler and he thought he was doing me a favor by "splitting" the cost! August 20, haven't heard a word back from MaxForce Delivery Service of Springdale, Arkansas or Mr. Balsamel concerning my damaged furniture or a $400 fee for a service that didn't happen. To date, have not been sent any paperwork that was completed digitally or a copy of the contract. Only the email invoice showing charges that were paid before all of the household goods were even unloaded, then paid on the spot. Including the car hauler charge. I am left with now going to small claims court in Arkansas to address my grievance. But until I have the paperwork in hand, Mr. Balsamel and MaxForce Delivery Service has the upper hand and they aren't taking my calls or answering my emails. Personally, I wouldn't advise my worst enemy to use MaxForce Delivery Service of Springdale, Arkansas or believe a word that comes from the mouth of owner Mr. Salvatore Balsamel. update. 2:56 p.m., August 20,2021. Mr Balsamel sent an email. my grievances are being addressed.

Lea A.

Sorry, the 2 movers were nice and hardworking, but this was nothing like the white glove service they advertised. I paid $1000 for a local move 5 miles away. AND they damaged my rental house moving the large appliances and dinged and scratched up my NEW large appliances (refrigerator, washer and dryer). If I only had boxes to move and already somewhat dinged up furniture and appliances, it would have been okay, but why pay this premium in the first place? I would've hired a more affordable local company had I known the outcome of this move. I feel duped. Also, I wrote 2 emails to the company with pictures of the damages and and have tried calling multiple times and I've been ghosted apparently. Sorry, I liked the movers themselves, but they need more training and to take more responsibility for my brand-new appliances that are now dinged and scratched. AND reimburse me for the damages to the rental house my landlord has held out of my deposit. I respect movers a lot and I know it's a hard job, but I also believe the movers were well aware of the things they damaged, but it was go-go-go, all done now, allowed me to tip them generously ($80 each in cash), and then allowed me to go back to discover and assess the damages. Shitty way to conduct a move.

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7 years ago

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Trudy B.

Thanks, Denise! Your words really encouraged our team!

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5 years ago

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Trudy B.

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3 years ago

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5 years ago

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3 years ago

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5 years ago

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Trudy B.

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4 years ago

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4 years ago

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5 years ago

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3 years ago

They damaged several pieces of furniture and won't return calls when I try to talk to them about it. DO NOT USE THEM!

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4 years ago

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5 years ago

Not true .... furniture store compares to used car shady dealers...wouldn't buy anything again from them .

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Trudy B.

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5 years ago

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5 years ago

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7 years ago

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5 years ago

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Trudy B.

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5 years ago

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4 years ago

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5 years ago

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Ask the Community - Maxforce Delivery Service

Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

We are licensed to move nationwide! Each estimate is customized to each clients needs. You can reach us 479-935-3256 and can set up a walk through.

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Movu - Happy Movu customer,  Items delivered on demand promptly, affordable and convenient,

Movu

(8 reviews)

Thomas, I appreciate you taking the time out of your day to respond to my review, however I believe…read morethat some wires may have gotten crossed here. Firstly, a box truck was always what we had spoken about. From your first message to me on Yelp, you included a box truck as part of the service. We had a 21 minute phone call on 6/15 at 1736 where I listed every item room by room, and you presented either just utilizing the two pickup trucks for a lower price, or adding in the box truck for extra. I told you that we would need a box truck due to the size of the move. On 6/30at 2047, I sent you 11 photos of all of the rooms in the home, clearly showing all the items and furniture needing moved. This was never an 'additional' request, it was the service I was expecting from the beginning. I also clarified in my review that the delay itself was not the driving factor of the review. Things happen, people are delayed, that has always been understood. I also communicated from the beginning (first notification was the phone call on 6/15) that the move would be from an upstairs apartment unit and will include heavy items. We were told that that was okay and your team could handle it. The heavy items were also clearly visible and outlined in the 11 photos sent to you. In response to your offers to return to 'finish the move,' you are correct that we did decline repeatedly. We expected the move to be completed that day within the contracted cost of $1200 as discussed and signed on in the moving agreement you sent me 4/2 at 1228. When we were told that despite the significant delays in the start of the day that were not in our control, we would still be responsible for additional costs to cover the services that should have been covered within the initial cost, we chose to decline. I'm including a second photo where I have blocked out your number for privacy purposes. In this screenshot, you tell me that you do this level of move all the time and I would not receive any additional costs based on any circumstances you encounter beyond the initial photos and quote. To then tell us that you could not complete our move without additional costs was unacceptable to us. Your accusation that members of the household attempted to hire your crew is also exaggerated and untrue. My husband was making conversation with your crew and explained what he did for work. A member of your crew indicated interest to my husband, and in response my husband told him that applications were online and he was free to apply if he so chooses. There was never an offer of employment, and you and I joked and laughed about the exchange in the family room of my apartment at the time that it happened. For you to then come back and attempt to label this as something shameful that we did on a public forum is incredibly unprofessional as a business owner. In addition, I want to bring up the comment that this was the Sunday morning, after the July 4th. On the phone, I told you that if the date was an issue, we could look at another day or I would handle the move myself. My original review did not include any of the damages we found after beginning to unpack and set up, because I was grateful for the work done by your team. But, since this has now become a whole thing, I suppose I will include that now. One of the tracks of a dresser was completely ripped out of the dresser, rendering the dresser unusable. This was not disclosed to us at the time of the damage, instead, I found the track later placed inside the dresser, out of view. I also had an antique hand carved wooden standing mirror. A piece of the carved wooden filigree was broken off, not disclosed to my husband or I, and closed in the closet away from the mirror for me to discover later. I am amending my review to one star due to the nature of this exchange and your refusal to take accountability for any of the issues of the day. ETA:The business owner has now attempted to add me as a friend on snapchat following my reviews. This is without a doubt the most unprofessional portion of this experience by far.

Thomas & his entire crew went above & beyond! The crew was courteous, professional and hardworking!…read moreWe will definitely be using them again!

Maxforce Delivery Service - junkremovalandhauling - Updated October 2026

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