The whole experience was fantastic! I used the Birchwood location where I left my item in a locker…read more Garrett got back to me very quickly letting me know it was ready! I used Venmo to pay and picked up my item! I couldn't be more pleased! Thanks and I will certainly use his service again!

These are great guys. I gave them 7 Japanese kitchen knives, 2 Kukri knives, an original ww2…read moreFairbairn-Sykes knife, a 14" custom made Japanese sushi knife, 3 high quality pocket knives, and my dad's hand made ww2 fixed blade knife he carried during the war. One of the Kukri's is 20" long and heavy as hell. All the ones came back razor sharp. The price was unbelievable. I live in Suffolk and am glad I drove to Virginia Beach. I won't trust anyone else with my knives.

Only posted one star because I HAD to…read more Ridiculous time to get any kind of service at the store. Price online says "in store price" is one thing then you go to the store and they have discontinued that item but will sell you one for $5 more! What a rip off! The trash they sell doesn't last anyway! Took my business elsewhere!!

Go here nearly every week.. 3 weeks ago bought a 10x20 car port and they pushed the extended…read morewarranty.... And I bought it .. 2 weeks later storm comes through and helicoptered the damn thing into the trees .. I take a picture and drive up to the store showing them it's 30ft in the air wrapped around the trees.. the manager says bring us what you can.. so 2 days later I come back and find the manager and he's helpful.. tells me to go up in the line where the cashier named "destiny" looks at my account.. pulls the manager aside and then proceeds to tell me that I never bought the one I'm trying to get... you bought a 10x17 she says .. we can't return this making me look like some level of criminal or something... and all the while She's laughing with everyone else but telling me NO!!! So then I produce the recipe! And she still persists that I'm somehow trying to pull some shady shit !! This woman has zero business dealing with customers !! I ended up walking out without the Product simply due to this woman getting that far under my skin!!!! No product, no money back!! And bought the damn extended warranty just to be treated like some thief buy this woman !!!! They lost a once a week client by hiring this woman .. and I for one will be spending the rest of today letting as many as I can know about this b!!ch!!!

Great place to buy knives. They have engraving and knife sharpening too…read more Lot's of other stuff on display, like cups, poker sets, flasks...all kinds of stuff for gifts. Cool place.

wasn't anywhere in sight, wasted an hour of me and my buddy's day. if your gonna close the shop…read moreatleast close the website

I'm not even much of a kitchen person but love going to this store! The people are very nice and…read morevery knowledgeable. They have so many great things in the store. The rest of my family is big into cooking and baking so a great place for us to find gifts. A great store!

This is a cooks dream store. I could spend hours in here looking at everything…read more So...many....items...... Ladies....be careful with big purses on your shoulder. They have everything you could possibly imagine. Lots of Le Creusets, kitchen gadgets, dishes, bowls, kitchen towels...the list goes on and on and on. The ladies are so helpful and kind. They even have cooking classes all the way in the back of the store. It is a little pricy though. Not a place I would shop often but I would definitely window shop or go for a hard to find item. If you like to cook or bake or know someone that does, definitely check out this store. I know I will be back.

It's been a few years. I really like browsing Williams-Sonoma, I have for years. Over the years I…read morehave enjoyed purchasing gifts around Christmas and this is what brought me in. I specifically was looking at espresso makers and boy do they have a lot of models, most higher end that I was looking to purchase. The Breville is one of the stores main brands. However, they do offer Delonghi, Phillips and others. While browsing for 15 minutes or so there were staff around stocking and doing administrative task. I was never approached for help and asked. Once I engaged the staff I revived adequate assistance. Ultimately we looked at models to ship and dates. They were offering free shipping anywhere in the country. Unfortunately the ship date was almost a month out. I ejected to purchase elsewhere. I did decide to purchase their famous dish towels. They are the very best, not cheap, but quality. While checking out I snacked on peppermint bark samples, so yum! I'm sure I will be back, but I regret the downgrade with slow service. 3.5 rounding down.

A Sizzling Father's Day Experience…read more Another fantastic Sunday at Williams Sonoma for their weekly Technique Class--this time in celebration of Father's Day, featuring all things steak with a flavorful chimichurri twist! Brooke, the class instructor, is always such a highlight. She's incredibly knowledgeable about all things Williams Sonoma--from cookware to ingredients--and truly makes every demo approachable and enjoyable. She always greets me by name the moment I walk in, which speaks volumes about the welcoming, community feel these classes have built over time. It's one of my favorite Sunday rituals. Today's class was all about learning to cook rib eye steak using their Chimichurri Rub--and let me tell you, it smelled just as good as it tasted. I asked Brooke if I could livestream the session, and while she kindly preferred not to be on camera, she allowed photos as long as she wasn't in them. I totally respected that--being someone who also prefers to stay behind the lens myself. After class, I went straight to the store, picked up the Chimichurri Crunch jar, and decided to recreate the experience at home with some filet mignon and roasted potatoes. Let me just say: WOW. That flavor brought the meal to life, both as a marinade and finishing sauce. The sample in-store was delicious, but making a full dinner with it at home sealed the deal. This is definitely a product I'll be repurchasing. If you haven't been to one of these classes, you're missing out. They're hands-on, informative, and always inspire me to try something new. Shoutout to Brooke for being consistently kind, professional, and generous with her expertise. Already looking forward to next week!

I had an outstanding experience with Beach Lawn & Garden in Virginia Beach…read more I brought in both my Ryobi 40V string trimmer and my Ryobi 40V mower at the same time after they developed unrelated problems within a short period of each other. From the very beginning, the staff was professional, knowledgeable, and exceptionally easy to work with. The trimmer needed a new motor and switch, which they replaced under warranty. The mower had a much more difficult issue... would no longer start, and even after extensive troubleshooting, the exact cause couldn't be determined. Beach Lawn & Garden worked closely with Ryobi throughout the warranty process, kept me informed every step of the way through both phone calls and emails, and made what could have been a frustrating experience remarkably easy. I also appreciated that they were upfront about the $40 diagnostic deposit for each tool, and once the warranty work was approved, they promptly refunded the full $80 without any hassle. In the end, Ryobi chose to replace my mower with a brand-new current-generation model, complete with two new 6Ah batteries and a new rapid charger. While that was Ryobi's decision, Beach Lawn & Garden handled the entire process professionally and made everything go smoothly from start to finish. To top it all off, they were kind enough to hold both of my tools for a few extra weeks while I was unable to make the trip to Virginia Beach to pick them up. That level of customer service is increasingly hard to find. Beach Lawn & Garden has earned my trust, and I wouldn't hesitate to recommend them to anyone needing service, repairs, or warranty work on outdoor power equipment. They are knowledgeable, communicative, honest, and genuinely care about taking care of their customers.

I went in to ask them about what they do with RYOBI what I'd need to return a dead battery under…read morewarranty. I was just going to ship it myself after I can contact RYOBI smh that's another review lol.. anyway they told me they would do everything for me there, claim and all! Their customer service is so on point I legit thought they actually wanted to do all of it for me and not just could do it. So along with everything I've been told about this place and now this visit I will definitely be recommending them!

Any time we need something hardware store-ish, we always go the Taylor's store on Independence Blvd…read morefirst.

Store is run by very young people that don't know how, or aren't allowed to, make any real…read moredecisions beyond ringing you up. The manager is still in grade-school. Not a problem on its own, but you do need some life experience and tact to be a manager of a hardware store where most of you're customers know more than anyone the store. I blame the owners of the store, not the young people, but still... it sucks for customers that need any sort of help or problem solved. I went in for Stihl hearing protection and the box was ripped in several places and soaked in oil! The head set itself was just loose in the box with no packaging and not clean. Theres no way it was new and they knew it, yet refused to do anything or acknowledge the problem. They offered no discount, no alternative at a matched price, nothing. Not my first issue with this garbage business, just the latest and the reason I'm done giving them money.