I had a very bad experience with a realtor in Champaign. That made me more vigilant about my search…read morefor an agent, and it made me really appreciate my agent. Ron Fields is honest, transparent, a good listener, and very patient. He made a stressful process go as smooth as possible. He stayed on top of rverything. He is a good man. Beware of smooth talking, manipulative agents that really only have their interests at heart. I highly recommend Ron Fields and plan to use him again.

This review is of Ron Fields. Within a week or so of contacting Ron to be our agent, he was ready…read moreto schedule an open house. We were absentee sellers, so Ron handled everything from assuring our home was staged, home inspection completed, contacted our lawyer and identified/solved minor problems in the house and yard. By the end of the two day open house, Ron already had 2 offers and a possible third. He negotiated the offers to get us the best conditions and price. By the fourth day, we had sold our home. If you want someone to do your sale right, I recommend Ron. He was professional, personable and easy to work wit

AJ Whelchel is a big deal to our family!She made moving across the state stress free by showing…read morehomes virtually when we could not make the drive as well as worked her magic getting us into places that were not on the market yet. Her knowledge of Veteran loans were also helpful in her guidance and she managed to keep us motivated during the seller's market. We loved her professionalism but it wasn't that that took her over the top, it was how we felt she was genuinely interested in getting us the house we loved. Her patience and ability to answer all of our questions was much appreciated. AJ was even answering our questions weeks after signing documents for our home! If ever we need to buy or sell, we would definitely reach out to AJ and also recommend to all.

Found the agent we were assigned to be lacking in both concise communication and very slow to…read moreprovide any updates on the home sale status. This was especially unusual after home had been viewed by potential buyers and then after the home was in pending negotiations/sale status. Moreso, this agent took liberty of "adding" a cohort attorney for the closing to our initial contract after we had reached a final sale agreement. Informed agent this most certainly should have been brought to our attention Before asking us to sign a revised contract. Unfortunately, found the cohort attorney to have her own communication inconsistencies. Both were hired for services that Demand concise communication with the ability to clearly articulate and explain to The customers satisfaction. Additionally frustrating, we had to initiate calls to both to get updates and answers for which they were hired. This certainly was Unlike any real estate transaction we had experienced in the past home sales and Was Not a professional experience, would not recommend.

The Gallivan Group at Keller Williams Realty has been deserving of a 5 STAR RATING from the initial…read moreinterview to the final closing. Barb Gallivan is a 30 year veteran and has put together a team of professionals to assist the seller with this complicated and time consuming process. The coordination of home inspection, handyman, appraiser, market analysis, photography, advertising, showings, open houses, negotiations, estate sale and final cleaning led to receiving multiple offers. The result was what we had hope for... we sold our home through a seamless process and well above the listing price. Twenty years ago when selling our last house we did not use a realtor. Experiencing the team approach from The Gallivan Group was a welcome change. We felt informed and supported throughout and are very happy with our choice.

I've done my share of yelp reviews and if there was a sixth star I could rate, Barb Gallivan and…read moreher team would get it. Of all the services, food venues, etc. I have reviewed, Barb and her team define what it means to go the extra mile for customer satisfaction and when her team establishes a relationship, it continues well after the sale. It's been several years since her team helped me and even now she stays connected to her clients. I've dealt with realtors (both on selling and buying side) in the Northern Virginia, Chicago and Champaign area (all very active markets) in the last 20 years. I have noticed many times the successful realtors start their own teams and the realtor becomes "too big for their britches". Even after realizing success, Barb remains connected and seems to remembers each of her clients and it's that personal touch that will make a difference as you deal with selling or buying a new home. HIGHLY recommend Barb and her team if you need a team member to help buy, sell or someone to help educate you on the process.

I called in September to discuss what I felt was less than ethical behavior on behalf of one of…read moretheir realtors and to get a major issue resolved. I spoke with Scott Bechtel who is the managing broker. He interrupted me, would not listen to what I was trying to convey and called me a "Smartass" twice. I reported him to the headquarters and they did nothing. The issue is so out of hand, I've been forced to file complaints through the state and BBB. I've never been called names by a manager before. It was shocking and gives me an understanding of what kind of behavior he allows.

We wanted a quick sale at a fair price. I also, only a little jokingly, requested a buyer with a…read morechild who would enjoy the huge playroom and yard. Tracy Slater came through for us in just a few weeks. I kept coming up with questions about information we would need to have at our fingertips, but Tracy patiently answered all my questions as they came up and even took care of a couple of unforeseen problems that came up at the last minute.

I cannot say enough good things about Mark and his team. From our first meeting at the house when…read morewe went over a list of improvements I thought needed to be made, to his assistance in staging the house to pricing and quickly selling the house (even after the market had begun to cool) he was always available. He suggested contractors to complete the smaller number of improvements and they were all good. I had been recently widowed and relied heavily on his expertise. He could not have been nicer or more helpful.

Our experience with Mark and his team was excellent. From the initial meeting, where Mark met us at…read moreour house at a time that fit our schedule, to the closing, it was all a very seamless process. The communication and response times were very prompt and thorough. We would definitely recommend Mark and his Keller Williams team to anyone looking to buy or sell in the Champaign Urbana area.

I would give Janice 10 stars if I could. She worked us through a some what difficult situation with…read morethe house we purchased where the seller wanted to change the contract after it was signed by both parties to a situation where the first full offer on the house we were selling fell through for lack of a loan. My wife entered the hospital shortly after we signed a contract with Janice to sell our house making it a difficult time with getting the new house ready, moving and getting our house ready and staged to sell. With out the excellent advice and help from Janice things would not have turned out as well. Janice worked with me to design what I need to do to get the best price but also helped me find people to do the up grades that were required to people to even clean up. She pitched in to stage the house after the work was done. The first offer came in the first day and was a fill price offer and we expected the offer. After a couple of days it be came obviously there was going to be a problem for the buyer getting a loan. Janice suggested we go ahead with the planed open house the following weekend. We received three more offers that weekend all over the asking price. In about 10 days the original buyer signed a contract to back out of his offer and we accepted thus allowing us to look at the others that came in all above asking price. As we looked over the offers with Janice I chose the one offer that 75% cash down so there were no worries about one more loan failing. I'm sure there are other dedicated realtors out there but in our opinion Janice is on top. Her total dedication to her clients and knowledge in her field of real estate gives her your top rating in our book. Janice thank you again for your expert advice and guidance. Vic & Mary

I can't believe how kind and helpful Janice Vidovic was when she helped me buy my first home. I…read morehighly recommend her! Throughout the whole process, she helped me understand all of the details about buying a home. She was SO dedicated to working with me at odd hours when I was available, she respected my wants and concerns, and her professionalism was top notch! Being a former teacher, she was very good at explaining all the details that could make the average home buyer nervous. I was very confident in her abilities as a real estate agent, and she gave me confidence throughout the whole process. You really couldn't ask for a better agent. I would give her a call, you won't regret it.

Excellent experience selling house and finding another with Ward & Associates. She has a fabulous…read moreteam who helped us the whole way through; their experience, work ethic, and knowledge of the area and real estate made this process great. I found Ward through word of mouth, feel lucky to've found them, and will use them again in a *heartbeat.*

Phenomenal. Debby and her team were able to provide…read moreprofessional support in a number of ups and downs that we had while preparing my house for sale and then listing it and closing the sale. Fantastic business woman, gets what's needed, gets the balance of things, and very professional. Loved working with her and will look forward to opportunities to work with her and her team again! We listed and closed in under 3 days with 3 offers that were all above our asking price (which was above what I initially was expecting to sell the house for) during a market downturn. Incredible job Debby!

I must say that Caryn Happ was great to work with! We met at an open house and she quickly became…read moremy go-to agent in our long and draining process for finding a house! Through it all, she rolled with the punches and there were A LOT... I would have jumped ship! But Caryn hung in there and saw us through to the sale of our home and relocation we couldn't be more appreciative! She's friendly, professional and so dedicated to helping her clients! We couldn't be happier!

Littlefield Group was great to keep us updated all through the process of selling our home. Great…read morepersonal service and patience answering all of our texts, email, and phone calls. Highly recommend

"If thou suffer injustice, console thyself; the true unhappiness is in doing it."…read more -- Democritus If Democritus was right, Betty Gauze and her team must be a truly unhappy cohort. Avoid these realtors at all cost! When my parents needed me to sell their house, I chose Team Gauze to help me make the listing. To my surprise, the realtors talked me into a sky-high selling price, despite the bad housing market. Months later, we hadn't gotten any offers, and I suggested lowering the listing price. They protested furiously. "There are showings happening every day." "Your first offer is right around the corner." They were ebullient about the marketing they had done on my behalf. So I asked the neighbor how many showings there were. None. He didn't even know the place was for sale. No sign out front. No visits from other realtors. Finally I demanded the price be lowered to 240k, which was, honestly, at about market-value. We got our first offer right away. And Team Gauze, in their wisdom, rejected it... without mentioning it to me! Only when the buyer's agent mentioned it to my neighbor did I end up getting wind of it. I was livid. I forced Team Gauze to provide a counter-offer on my behalf. They bungled that operation, and offered at 212k instead of 221k, as I had asked. The buyer accepted this incorrect offer, and we nearly lost the sale trying to sort that out. And as a finishing touch, at the closing, Betty Gauze tried to alter the terms of the deal, claiming that her cut should be computed based on the original listing price, not the final sale price. (No wonder they wanted me to start with a high listing!) I literally had to walk out of the room before she backed down. Unprofessional and unethical. If you hire Team Gauze, be prepared to take consolation from the Ancient Greeks.