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    Max Bottaro

    5.0 (59 reviews)
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    Services - Max Bottaro

    Mortgage services

    Mortgage refinancing

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    5 years ago

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    5 years ago

    I worked with Max twice. He is really professional and very helpful, always try to reply my questions asap.

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    3 years ago

    Extremely responsive and easy to work with. Would recommend Max to anyone looking to buy.

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    5 years ago

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    5 years ago

    Max is probably the best agent I've ever worked with. Wish I could had met him sooner!

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    Page 1 of 2

    Ask the Community - Max Bottaro

    Review Highlights - Max Bottaro

    This is my second time partnering with Max and Tonya to purchase a home, and once again, they exceeded expectations.

    Mentioned in 24 reviews

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    Stephen Wong - Bayone Reic - Same

    Stephen Wong - Bayone Reic

    (204 reviews)

    North San Jose

    Stephen went above and beyond during mine and my boyfriend's first home purchase. He was super…read morecommunicative and even connected directly with my agent to ensure everything went smoothly. We recently had the opportunity to refinance and without hesitation, Stephen reached out directly to us as soon as he noticed rates were coming down. We did not need to chase him for it nor constantly inquire about it--he just felt like it was the right time and reached out! I'm very grateful for Stephen and his team and will definitely be referring him to our friends and family.

    Based on his numerous good reviews, I messaged Stephen early last August about the possibility of…read moregetting a United Wholesale Mortgage (UWM) 15-year fixed home loan at 1.99%. This was a new program announced by press release, which I read about in a Yahoo! Finance article, through a link on Google News. Having worked previously in real estate and finance, I knew what the key points were to our situation, so I included those in the message to Stephen, asking whether he would be able to do the loan. Stephen responded abruptly by saying that he would have to talk with me by phone, to discuss "details." After I called him, he proceeded to try to browbeat me into accepting a different program at a higher interest rate. His approach was to use old-fashioned psychological pressure tactics, along the lines of: "Are you so naïve that you think you could actually get such a loan? That rate is just a teaser that you would never actually get." He was crude, demeaning and even insulting. I informed him, politely, that I had a background in real estate and finance, so I was not naïve about these things, offering him one last chance to do business with us, if he was so inclined. But he insisted that the loan would not be possible for us, so I thanked him and said goodbye. Shortly thereafter, I found a straightforward loan broker who in fact did the loan for us, on exactly the terms I had in mind: 1.99% 15-year fixed, with a reasonable fee. We closed in less than three weeks and none of the things that Stephen said were obstacles turned out to be an issue. I am pleased to report that my wife and I are now enjoying substantially lower monthly payments. BOTTOM LINE: If you want someone with an "old-school" approach to sales--involving psychological games, pressure tactics and absence of transparency (resulting in your not getting the best deal that you could)--Stephen Wong may be a good fit for you. Anyone interested in connecting with the straightforward broker we ultimately used is welcome to send me a private message, as I'm not allowed to include that information in my review.

    JVM Lending - JVM Lending

    JVM Lending

    (440 reviews)

    Working with Hannah Papazian at JVM Lending was one of the best decisions I made during my…read morehome-buying journey. From day one, Hannah was incredibly informative, supportive, and genuinely invested in helping me every step of the way. She took the time to explain every part of the mortgage process, answered all of my questions with patience, and always made me feel confident that I was in good hands. What truly sets Hannah apart is her dedication to her clients. She consistently goes above and beyond, making what can often be a stressful process feel smooth, straightforward, and surprisingly easy. Her communication was outstanding, and I always knew exactly where things stood throughout the loan process. It's rare to find someone who combines professionalism, expertise, and genuine care the way Hannah does. I couldn't have asked for a better experience, and I'm incredibly grateful for everything she did to help make my homeownership dream a reality. If you're looking for a mortgage lender who is knowledgeable, responsive, and truly committed to your success, I wholeheartedly recommend Hannah Papazian and JVM Lending. She exceeded every expectation and absolutely deserves a five-star review!

    Hannah reached out when rates dropped. She helped guide me through the refi process and answered…read moreall of my questions. She always returned my calls and responded to my messages within the same day. I appreciate most that she kept me informed on what to expect throughout the process. She ensured I was connected with the right people to ensure I didn't feel alone in the process. Communication is impressive. The best thing about JVM as a whole is how fast they fund your loan! Thank you!

    Adeline Mortgage Team - We will provide you with all of your options!

    Adeline Mortgage Team

    (60 reviews)

    I had one of the worst experiences here working with a lender. I will not name her due to respect,…read morebut she was not very good in communicating or double checking every one works. The underwriter is horrible as well they made me write statements for the wrong amount about me paying my taxes. First of if you do not know what the closing cost will be then just telling me, I had other lender give me a list of what the fees will cost and this lady just said it could be 40k in closing cost. Now this is during the first conversation I had with them. My heart dropped already because 40k is a lot and that will cut into my home renovations. She kept emailing me about getting these files in right away or this will delay the process within barely the first 10 minutes. I had uploaded all docs within a few hours. At this point buying a new home is already stressful having her push me and talking about delays is putting more stress. She kept asking for more docs over and over. I would have hoped she had given me the list in the first place instead of asking me for the extra docs almost everyday. When I wired the money to my escrow she emails me back with why are you wiring money from an account we have not validated, this bank she was talking about was the bank of the escrow company not mine. Again not reading and putting more pressure on me. After a long 30 day process everything was completed and I get a call from her boss asking me about my experience which was horrible. She told me shes part time and she had over 11 loans to work on, this is not an excuse for bad service if she is over loaded then tell me and I would went with someone else. Fast forward to today. I now get another email from her about a document that I had already provided I'm sure shes lost from the 100s of documents she made me send and it would be easier for her to make me resend it then to look through everything. TIP: Make sure to get someone experienced, Ask them about the process. luckily my closing escrow was 30 days. If this was 17 days I would have been F'd.

    Had terms agreed in writing with Lee Chieng. Uploaded all personal financial data within 24 hours…read more A ton of them, including W2 and tax returns. Lee Chieng emailed back: "sorry, we cannot offer you the deal we agreed. But you have choices! a) pay off $70K more of your loan, b) give us $1000 more for closing cost and a 0.125% higher interest." If you were me, which choice do you make? The third one: walk away and never trust them. I told Lee that I have multiple properties and I disclosed the exact number. And when I questioned why they walked away from their offer after I uploaded all financial data, her response was: "we have a pricing engine. We go by what the computer says". Then what do you do besides the computer, Lee?? My guess is that the market rate has changed in just a couple of days and they are walking away from the deal. This experience really leaves a bad taste in the mouth. Stay away from Adeline and the team. No apologies, no concession, nothing!

    Max Bottaro - mortgagebrokers - Updated July 2026

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