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    MAX BMW Motorcycles

    3.5 (55 reviews)
    Open 9:00 am - 6:00 pm
    Updated 1 week ago

    Services - MAX BMW Motorcycles

    Motorcycle repair

    MAX BMW Motorcycles Motorcycle Dealers Photos

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    Erick P.

    My overall experience at this location was great. The staff was extremely helpful in getting me the best deal they could give for a BMW GS. Although they did not have what I was looking for, they were going to do everything they could to try and get me what I wanted. Their contactless motorcycle sales was amazing and they are able to ship all the paperwork to you for signature if you decide to pull the trigger on one of their many motorcycles in inventory. Their service and parts department is also incredibly helpful and friendly. I had to order some parts from them after my initial visit and the parts were delivered to my home in a reasonable time (about one week). The items were not in stock so it took longer than expected during due to the holidays. They added a bag of m&m's to my order free of charge which my wife loved. I can see why this location has such high reviews.

    My new R nineT. Absolutely love it.
    David G.

    I recently purchased a new BMW R nineT at MAX BMW in Brookfield, CT and had an outstanding experience. Although I live in Manhattan and I'm about 10 minutes away from the NYC BMW store I drove all the way to CT after a poor NYC store experience. A co-worker suggested I give MAX a try as he felt things might go better there. He was indeed correct and it was a refreshing difference in terms of the whole experience. The store itself is large, clean and well stocked with bikes. In fact, I'd imagine they can probably get a hold of just about any model you're seeking. They also had a few vintage/antique bikes which were nice to see. The parking lot is also nice and large with plenty of bikes outside on display. I was lucky enough to get the sales manager Zac Wiley who patiently answered questions, toured me around the store and offered constructive feedback and info. No pressure, no chasing, no ham-handed sales tactics. This was my first BMW and I had a lot of questions and he answered them all. When it came time to buy and negotiate a price Zac was more than fair and worked hard to put together a surprisingly great price for me. I get the sense they want people to feel satisfied and happy rather than exhausted after a negotiation. I opted to finance the bike through BMW and that was also quick, smooth and seamless. Their friendly finance person (I think it was Elizabeth) had a great sense of humor and made signing lots of paperwork quick and easy. I wish more dealers could be like this. The only downside to the whole experience was after the purchase when I was seeking some accessories for my new bike and was handed off to Frances at the parts counter. Yikes, what a grumpy individual. I'm high as a kite having just purchased a new motorcycle and standing there with my smiling girlfriend and this guy won't make eye contact, exchange pleasantries, and generally comes off as irritated he has to speak with me. This is after he was just told by the sales manager I bought a bike. I was going to purchase bags, accessories, etc, but his attitude drove me off and I decided not to buy anything at all. Oh well, everyone else in the dealer was great, so maybe he was having a bad day. Overall, it was a great experience purchasing there and I'd definitely recommend them. As far as motorcycle dealers go this is going to be as good as you can probably get.

    Byron D.

    This is a BMW Dealership - MAX BMW If you are a fan of European motorcycles, the local dealer in Hartford ditched their European lines and fell back to the American made crowd favorite. Brookfield is not close, but they do have a Beautiful showroom and nice techs. This is a BMW Motorcycle Dealer, the people here are knowledgeable and they do have a great selection. When I visited, there were an number of people there who had driven in for service and who were hanging around at some outdoor seating using the free wi-fi. Nice place.

    Great dealer - amazing service department.
    David K.

    Max BMW is the best around. Well - there the only one around but still the best. Great selection of bikes - Zac in sales is great and the fact the serve good coffee is a great addition. Don't get rid of the coffee Max

    David M.

    I purchased the most amazing motorcycle from max BMW motorcycles last weekend. The bike I chose was a K 1600 B. I came off a Harley Street glide, I wasn't sure how I would acclimate to the BMW, but this was clearly one of the best decisions i've ever made purchasing a new motorcycle. I worked with Zac Wiley on the purchase, no pressure was ever exerted to make me feel compelled to buy this bike. Liz Rose closed out all the paperwork, returned one of my plates back to DMV for me at no charge, this transaction was flawless. They even gave me the option to pick up my new bike days before I was ready to receive it. Once I picked it up, the bike was absolutely perfect and they even threw in a free GPS unit because I bought the bike in a timely manner. Max BMW will be one of my favorite placesTo visit as the staff is so friendly and eager to help you whether you're purchasing a bike, accessories or just want to talk shop. AAA +++ transaction. Thanks you guys!

    My s1000rr getting fully repaired after a car hit me

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    Review Highlights - MAX BMW Motorcycles

    r. Austin is the consummate professional: patient, knowledgeable, friendly, supportive, fun, passionate, and resourcefu

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    Hamlin Cycles - Customer Lounge

    Hamlin Cycles

    (13 reviews)

    I have not met Mr. Hamlin, but I contacted him recently when I had some technical questions about a…read morenew Moto Guzzi that he had in his dealership. Specifically if the rear-facing radar system could be added as an accessory. Other dealers told me that it was not possible. Mr. Hamlin told me that yes, it should be possible but he would confirm with Moto Guzzi and get back to me. Indeed, Mr. Hamlin called me a few days later and told me that he was correct and that indeed the radar system (blind spot warning and lane change assist) could be added to the model in which I had an interest. Not every dealer would go above and beyond like Mr. Hamlin.

    - I picked up a 2017 Triumph and asked a friend [who rides Harley] if he could recommend any place…read moreto take my new-to-me Bonneville T100 for general service and a roadworthiness check. He told me to take my bike to Hamlin Cycle without hesitation, and his advice was spot-on. - They did the seasonal setup for me, and another service to install crash bars, and I just went back for new tires. There was a minor hiccup with one item that they thoroughly took care of without any static at all. Finding an honest shop is a big deal in 2024 and integrity cannot be understated. - The showroom and the shop are clean - that's one of the first things I look at. If a shop takes care of their stuff, then they'll treat mine well too. The labor rates are fair and the staff is friendly, professional, and knowledgeable. - Following on another review - they sell bikes, but this strikes me as a genuine bike shop more than a dealership. This isn't a discount garage, but do you want the cheapest guy in town working on your bike? (The correct answer to that is "no.") -Highly recommend Jim, John, and the rest of the team at Hamlin Cycle.

    MAX BMW Motorcycles - motorcycledealers - Updated May 2026

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