PLEASE DO NOT USE MAX AIR CONDITIONING
My experience with Max Air is not good. Max came, gave an estimate and then gave us a time when his tech would do the work. Well, his estimate was incomplete, amateur and lacked detail on was to be "repair" and what was "maintenance." He then called, saying he would arrived several hours earlier than he said he would, and that would give a 15 percent discount on whatever the homeowners' warranty wouldn't cover. When he arrived, he demanded full payment on the spot or he would leave without doing anything and not have a day when he could return. He would not even wait for the warranty company to examine the claim(15-30 minutes). Very much pressured, we paid the bill (we couldn't go another 2 days without A/C in 110-degree heat) and we hope the unit was prepared properly. After posting an account of what happened to a local Buy/Sale/Trade forum, we "magically" received a "refund receipt" from Max Air. However, two days later, the refund has never been submitted nor attempted to be submitted (according to the credit card company). So unethical on a number of different levels, it's hard to believe. read more