Shady ethic/swindler. Scott tried to pull one over when called out for emergency care during 100+…read moredegree weather (one star for that). He showed up with a two man crew, brief check of poorly working outdoor unit, then attempted to get advanced payment of $4000 if agreed to right NOW and $7000 if he left and then returned for repair of air handler when the problem was a $36 capacitor, later bought from Grainger, that had mushroomed. Luckily two great things, I am not gullible and his second crew member had a disappointed look on his face when Scott presented his diagnosis.

My dad is a 78 yo gearhead living in deep rural Maricopa. During the first summer blast of 118…read moredays, his AC was working hard. Too hard. So, I used Yelp, found Scott and my dad, a very particular former Top Fuel driver and corvette builder, was impressed with Scott and his honesty about parts snd such. I asked my dad if he'd use him again for service and install. His immediate reply was "Hell yeah, Scotty!" When my dad can talk mechanical stuff, he's impressed, and Scott was open and clear with my sad. He appreciated Scott's time here.

We discovered a leak coming from our roof and thought it might be from the condensation pipe in the…read moreattic. This was all taking place on a Sunday morning. We called Mark and as luck would have it, he was already in the area. He came by, determined that the AC was fine and called a reliable plumber to set up an appointment the next day. All without a trip charge. This is rare in today's world! You can't go wrong when you have Mark and Bret on your side.

Very easy to schedule the work and great communication. We have a new home that requires a Lennox…read moreCertified Contractor to maintain / service th system in order to keep the 12 year warranty in effect. Mark of Excellence is Lennox Certified and provides the documentation needed for Lennox to honor their warranty if work is needed. So many service Providers do not have the proper manufacturer certifications needed to keep factory warranties effective. They did a very thorough job inspecting both units & cleaning the units outside as well as the unit in the attic. All this work was done a t a fair price. I shopped 3 other Lennox Providers that had very expensive maintenance programs. We did sign up for the twice-a-year service program as well.

We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

Fast quality service. Went above and beyond to check out the entire system. We would absolutely…read morerecommend this company.

Excellent customer service. Very professional and honest…read more Our friends recommended them to us. We couldn't be happier with their service. My dad is 82 and hard of hearing. They communicated with me through text and email and with my father by phone. They did not try to sell him items he did not need. They did not price gouge him. Especially with it hitting 118°. I am very pleased with the results. The patience and concern for my dad were phenomenal. Thank you.

I highly recommend them. I called them Monday afternoon. Today is Wednesday afternoon and the A/C…read moreis installed. It may have been perfect timing and they had an opening. The promptness and professionalism was outstanding. They beat the other companies pricing, too. Very satisfied. Give them a call. You won't be disappointed.

We had an exceptional experience with AirAid. Initially, Robert was recommended to us by a local…read morehandyman. We didn't have a licensed person put in our original split a/c and were having coolant issues. :-( He came over to look at our unit, and a couple of days later, came back with his team to repair it. He was upfront about telling us that he couldn't assess any internal damage the last two repair companies might have made to it. But, he did tell us what he would recommend if we ever needed to replace it. Well, it worked super well for about 10 days and then simply died. So we were in touch with him again, got an installation date and time, and his team came over again. These guys really know their stuff! And, they were so professional, courteous, and made sure we knew exactly what was happening. They re-routed several things, put a breaker box by the outside unit to make it easier to access (see photo), took away a ton of unnecessary wires, hoses and foam which they consolidated into a very small space in the garage. It was amazing. We couldn't be more pleased with Robert and his company, his employees, and the service we received. You will not be disappointed.

Mike's AC has been my go to service company for years, Mike is very knowledgeable, professional and…read moreaffordable. He changed out my unit last summer during the mid summer heat wave and was able to get me cooling again with a new unit by the weekend. I was very pleased so much so that i referred a family member and would highly recommend Mike's AC to anyone in the Pinal County area.

Mike has worked on our equipment twice: once on the furnace and once on the air conditioner. Both…read moretimes he came when he said he would, he made the necessary repairs and he charged us a reasonable price. We will call on Mike whenever we need HVAC work of any kind-- I highly recommend him.

Okj, not sure what has happened but in my opinion this company has gone from 5 stars to 0 stars…read more They serviced my AC since 2017 twice a year for summer and winter service. Always counted on them and they were always very responsible. Now.... Have not heard a peep from them this year at all. Always thought for the money they were top notch, now I wonder what is going on.

From the owner: Tri-Cor Air Conditioning & Heating provides air conditioning and heating solutions at competitive…read moreprices. We are proud of our reputation and the HVAC services we offer. Making sure we build relationships with our customers and gaining long term relationships is what we strive for.Our highly trained service technicians are dedicated to arriving on time, providing professional service, using quality parts, and doing the work right the first time for the price quoted. Whether its routine maintenance or an emergency, our service experts are prepared for any job.One of the single most important aspects of our company is the people who look after you. At Tri-Cor Air Conditioning & Heating, we have a great team of hvac professionals who will be pleased to answer any questions you might have were here to help. We work closely with our customers to make sure we fully understand your needs and provide the right products for your business or home.

My experience with Max Air is above and beyond great. My almost 91 year old Dad needed emergency…read moreservice for his A/C because it shut down in the blazing heat of AZ. I live a distance from Dad as he has recently moved to Casa Grande. Max Air understood the situation. They arrived on the time Saturday as promised. Keeping me updated throughout the process. The new unit was delivered on Sunday after dark. On a Sunday! They arrived on Monday morning at 6 AM, as promised, to complete the installation. I say above and beyond is because they told me that it was unsafe for him to stay there because of the heat inside.Then they arranged for a hotel room for Dad to escape the heat.They paid for the room.What other company would do that? Now the new unit is blowing cold air and will save him money on his electric bill.Thank you Max Air.

PLEASE DO NOT USE MAX AIR CONDITIONING…read more My experience with Max Air is not good. Max came, gave an estimate and then gave us a time when his tech would do the work. Well, his estimate was incomplete, amateur and lacked detail on was to be "repair" and what was "maintenance." He then called, saying he would arrived several hours earlier than he said he would, and that would give a 15 percent discount on whatever the homeowners' warranty wouldn't cover. When he arrived, he demanded full payment on the spot or he would leave without doing anything and not have a day when he could return. He would not even wait for the warranty company to examine the claim(15-30 minutes). Very much pressured, we paid the bill (we couldn't go another 2 days without A/C in 110-degree heat) and we hope the unit was prepared properly. After posting an account of what happened to a local Buy/Sale/Trade forum, we "magically" received a "refund receipt" from Max Air. However, two days later, the refund has never been submitted nor attempted to be submitted (according to the credit card company). So unethical on a number of different levels, it's hard to believe.

Professional service with a knowledgeable contractor. Service was quick and the office staff was…read morepleasant to work with

Shane did a great job and got our unit back up and running quickly. Great customer service and…read moreresponse time. Family owned business is the only way to go. I knew I could trust them.