Had a living social deal and was really worth it. Watched the guy do the service while I waited…read moreand he checked everything and within 20 minutes he was done. Will I come back - oh yes.

Took care of a brake job. Explained situation and for once a shop didn't recommend turning the…read morerotors. Would visit again.

This dealership is superb. Cliff Williams (service advisor) is absolutely the best! When I arrive…read moreat the dealership, he opens the door for me and escorts me into the dealership. The service manager Alex Alva is great. I had an issue that he resolved promptly. He is in tune with customer service. Alex Alva looked after me in a very quick, efficient, professional and friendly manner. I would definitely recommend taking your car to Gerald Jones Audi. I even had it washed and vacuumed, it was immaculate when I picked it up. This is by far the best service experience ever. Thank you for the fabulous service. Kudos to Alex Alva & Cliff Williams M. Eubanks

Peace, love, and VW. You have to love this brand. Its clean lines and robust customer service are…read morewhat everyone needs.

Got my i8 serviced here for an oil change. Fantastic staff and service. I was warmly greeted upon…read moreentry, and guided to the service representative to start my work order. They also offered discounts and a complimentary ride to my other car. The oil change only took about 3 hrs including the wait time since I was a walk on. There is a nice, spacious waiting area with snacks and refreshments. Overall a great, seamless experience compared to other BMWs I've worked with for my car. Definitely will be back for future services. Highly recommend Taylor BMW for their technical expertise and hospitality!

This is crazy that a BMW dealership will behave in this manner, got a quote for a service came in…read moreand then was denied for a loaner which was fine, but while my car was getting brought back to me, the driver said my car was a piece of sh**, grow up and be a man and say it with your chest, caught him on dashcam saying it in my car while he first got on, and the service manager said it was because you could smell gas, my car is tuned and all sport car owners knows that your gonna smell gas, and this is insane. Dont Come Here, should be stripped of being a BMW dealership if this is how there going to treat their customer, it just the principle of someone saying this, it not a crazy deal but grow up, we ain't no kids.

On August 22, 2026, I took my vehicle to Express Oil in Grovetown, GA, for an A/C repair. The…read moretechnician diagnosed the issue, provided me with a quote, and told me the vehicle would be ready later that same day. Approximately 30 minutes before closing, I received a call asking if the shop could keep my vehicle until Monday because the repairs were not yet complete. I explained that I needed my vehicle that day. The caller stated that they would call me back, but I never received another call. I went to the location myself and found that my vehicle had been disassembled, making it impossible for me to take it home that evening. On Monday evening, I was contacted and told that my vehicle was ready for pickup. I arrived, paid the service fee, and left. While driving home, the hood of my vehicle unexpectedly flew open, causing damage to both front fenders. Upon inspecting the vehicle, it was discovered that several bolts had not been replaced and that the hood latch was missing. When I returned to the shop, I was extremely concerned by the lack of urgency regarding what had happened. No one offered an apology, and a manager was not available to address the situation. I was asked to leave the vehicle at the shop and was told that a manager would contact me. I never received that call. The following day, I returned to the shop and spoke with the manager, Terry, in hopes of resolving the situation. He asked what could be done to make things right. I requested that my vehicle be repaired, that I be provided with a rental vehicle, and that my original service fee be refunded. Terry stated that he would submit these requests to corporate and keep me informed. Later that day, Terry contacted me and stated that the shop's insurance would cover the repairs to my vehicle. Two repair estimates were obtained. While waiting for the repairs to be completed, I was able to drive the vehicle. Unfortunately, after driving it for several days, the A/C stopped working again, so I returned the vehicle to Express Oil. Express Oil subsequently took responsibility for having both the A/C repaired again and the body damage addressed. Unfortunately, the bodywork performed by the repair shop they selected was also unsatisfactory. The fenders had noticeable gaps, and the hood did not sit flush with the body of the vehicle. I was contacted twice and told that my vehicle was ready, only to discover that the A/C was still blowing hot air. Overall, Express Oil had my vehicle for nearly a month while attempting to resolve the issues. I eventually contacted the Regional Manager, but my call was never returned. Additionally, I never received the refund that I had requested. This experience was extremely frustrating and disappointing. I expected my vehicle to be properly repaired and returned to me in safe, working condition. Instead, the initial repair resulted in additional damage, followed by repeated repair issues, poor communication, and an unresolved refund request. Based on this experience, I will not be using this location for future vehicle services, and I cannot recommend it to others.

Express Oil Change # 3090 945 Husk Box Way…read moreGrovetown, GA 30813 07/24/2026 Took my daughter's Honda Civic in for AC work; they replaced the A/C compressor and the condenser. They did not replace the brackets on the AC condenser. The A/C condenser was flopping around in front of the radiator. I discovered this when I went to replace my daughter's headlights. They were going to charge me double the retail pricing on the needed parts. $670.00 for the A/C compressor; my retail cost was $335.00. $270.00 for the A/C condenser; my retail cost was $135.00 at the local O'Reilly's. They were doubling the retail price and were going to charge me that ridiculous amount of money for the parts. I bought the parts, picked them up, delivered them to the repair shop, and saved myself over $470.00. They charged me over $1,200 in labor. On 08/23/26, when I discovered the missing brackets while replacing the headlights, I drove to "Pull a Part" and bought used brackets from a junk-yard vehicle, went home, and installed them to prevent any damage. On 08/24/26, I showed the Service Manager, Paul, my photos and video and explained the problems I had uncovered. He tried to tell me that the brackets might have been missing and that the mechanic was younger. He then gave me $10 in cash from his pocket for the brackets and offered me a free oil change to keep my business. I told him that if the brackets were missing, why was I never notified, and why was nothing mentioned on my invoice/receipt? Paul provided me with the District Manager's business card and said he would be at the shop tomorrow, and I could come back and see him. On 08/25/26, I met with Paul, the Service Manager, and Terry Grimes, the District Manager. I showed both of them my photos and the video. (which I had previously shown Paul). I explained my displeasure with the quality of workmanship. Terry tried to convince me that the brackets had not been on the vehicle when I brought it in for repair work. I informed him this shop was the only facility that had ever done AC repairs on this car. I played devil's advocate and asked: if the brackets weren't there when the car came in, why wasn't I informed of the missing brackets, and why wasn't anything ever listed on the invoice? Terry asked me what I felt was a solution. I informed him that since I discovered the problem, I had to spend over an hour driving to the junk yard, removing the needed parts, and then driving home and putting the missing parts back on my car. I felt that he owed me 2 hours of his labor rate for my inconvenience. He was very emphatic that that wasn't happening. He offered no other solutions or suggestions. A Better Business Bureau (BBB) complaint is the next step. Corporate has refused to return any of my calls for on-line requests for 3 weeks. Terrible workmanship, unresponsive management. An upset customer who will never return!

My first service visit since relocating to the area and I am glad I found this place!…read more The cost was fair and reasonable! Service provided was as expected with the service consultant being top notch! Thanks to Jonathan and of course the ladies there too. Everyone made me feel at home!

I have been bringing both of our vehicles there for over 2 years. Never had a problem. They have…read morealways been honest with me. They treat me like family. More important, whatever they say is wrong with either vehicle I have complete confidence they are being completely honest with me. Would never think of going elsewhere. Thanks for everything!!

Needed a tire plugged and apparently this is the only place in Augusta that'll do it. Everyone…read moretrying to patch tires now supposedly. Quality and fast service. Good value since it was the only place that still does this. Thanks!

Got me right in for a professional tire plug and patch. Price was extremely reasonable, and service…read moreand quality of repair was excellent, can't recommend them enough, thank you

Boy Scout Auto's service range, knowledge, quality and customer service is unbelievable. 5 stars…read moreisn't enough. It seems so difficult to find a dependable auto repair shop these days, especially if new to a city. Can't recommend enough.

Came in when our car was having issues on our way home. They told us they weren't sure if they…read morecould get us in, but the person we talked to was very sympathetic and said he would do what he could. They fixed the spark plugs for us, and did an oil change. Not only were they done way sooner than we expected, but it was significantly cheaper than we were expecting. All the employees we talked to were super nice, and got us out of there and back on the road ASAP. Definitely would recommend!

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on