The guys are really kind, and the vibe is very chill at the Mavis on Northern Blvd. Ford is super knowledgeable and was able to explain things to me so that I could make the best decision for my car. I felt respected and supported there, even though I lost my sh*t, when we couldn't find a wheel lock/key. Everyone was still chill. (They're clearly used to crazy white ladies like me.) They did a great job. Nice guys. Truly. Make sure you know where your wheel locks are. My car glides now. Comfortable waiting area too. Charging stations and things, so you can work while you wait, (if you're that kind of crazy). Thanks, all! read more

Scam shop. They told me I had a problem with my vehicle that I know I didn't have. I didn't know any better at the time and was sold into it. Later found out from a friend that Mavis is known to do this and said my car shouldn't have broke/rotor issues for over 100k miles since it has regenerative braking. I should have known since I had it all inspected a few months prior by another shop and they said brakes look like it's in great condition. Slimy business practices. Preys on those that don't seem to be car people. Wait time is also very long. Was told 30 minutes but ended up eating over 2 hours. Never coming back here and I would not recommend this place. read more

Isaiah our service guy was very condescending to both me and my mom. We called in advance and spoke to the corporate office who told us a price total no higher than $885. Isiah told us that the pricing that we called in advance about was entirely wrong and that (And I quote) "maybe our math was wrong" even though we were doing it on a calculator! Whatever he was just rude but only when it came to the pricing. For tires it was supposed to be $631 including tax/installation. $234 for break pads including tax (approx $21), so total $255. $255 + $631= $886 all including tax. $5 for tire disposal=$891. Instead he charged $911 and couldn't even explain it. Don't wanna bash him but he needs better customer service skills and maybe even a math class lol read more

Absolute scam this place is. Went for a state inspection here, my battery was one cause for a failure. The tech said it was leaking, turns out it was dried road salt. Brought it back after wiping it down all of a sudden it's a pass. This tells me the tech didnt even test the battery, then they tell me my wiper blades that were fine the week prior are now a fail and tries to get me to pay for overpriced wiper blades. Avoid this place if you can everything is overpriced and truly try to scam you. read more

I use the Mavis in Whing on Rt 70 and have been going there for a few years. They are accommodating and knowledgeable. Their prices are fair and work has always been good. The manager is pleasant and very helpful. read more

Would give zero stars if I could, especially with the dangerous mistake they made in "repairing" my wife's car. I took the car to Mavis two Sundays ago because the brakes sounded funny and it needed an oil change. After they initially wanted to charge me close to $5,000 for repairs to the brakes, the oil change, and a few other things they noticed, I asked them to only repair and charge for what was urgent. I finally got it down to $1,800 for the brake pads, rotors, rear calipers, new brake hoses, and the oil change. I think it was about $400 to $500 overpriced but I really wanted to get this done and move on with my day. After waiting over 6 hours at their store with multiple misleading ETAs that the car was almost finished, they eventually told me the tire rods needed to be replaced on the front left tire. I thanked them for their work and decided I would address that later. I had my wife take the car the next day to another mechanic closer to our house to get the tire rods replaced like Mavis recommended. To our collective surprise and horror, the mechanic pointed out that the brake hoses were not secured away from the tires as is standard. Instead, they were dangling loose and rubbing against the rims as we drove! After less than a day of driving, the brake lines were already wearing out and on their way to splitting open. The mechanic took pictures and advised that it was done wrong, and the hoses were now unusable. The mechanic explained that if the brake lines split open while we were driving, the car wouldn't stop. Imagine if that were to happen at a high speed. We would be dead or gravely injured. So we had to pay again for replacement of the brake hoses by this new mechanic, and deal with the stress and headache that Mavis gave us as we tried to get some amount of refund. We could not go back to Mavis before the new repair because the brake hoses were already damaged. We would have had to get the car towed. I went yesterday explaining the situation and was told by the employee to come during the week when the manager was in. My wife came in today and presented dated receipts with the explanation by the second mechanic that the brake hoses were installed wrong and hitting the tires. The Mavis manager Angelo had the audacity to tell my wife that we should have driven the car back to Mavis before having another shop work on it, and that the brake line had been in good enough condition to do so. He actually thought I would let my wife drive a car where the brake hoses were already damaged after less than a day of use, and back to a place where the mechanic dangerously installed them without securing with clips. In the end, he offered only a $100 refund for the cost of the brake hoses. He wouldn't refund for the cost of the shoddy labor, or any additional refund for the mortal danger and stress they put us in. There's something seriously wrong with this place. I had good experiences with a Mavis in the Bronx with minor tire repairs. I would recommend staying the heck away from the Great Neck location, and maybe think twice or three times before going to any Mavis. And read the Yelp reviews first. The Great Neck Mavis' poor Yelp score of 2.3 stars out of 5 is a more accurate reflection of my experience, and even more accurate if you subtract 2.3 stars from that score. I wish I had seen Yelp before going there, as I for sure would have gone somewhere else. read more

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End of the month and my mom's car was due for inspection. Of course, she doesn't realize this until l happened to look at her car. So I scrambled to find a place open on a Sunday to take care of it since I could take time off tomorrow on the last day of the month to take care of it. Thought I got lucky when I was able to snag a last minute appointment at Mavis. Arrived for my 11am appointment. Specifically asked how long it'd be since I had to rearrange my day. Was told 2 hours so I stayed local. Walked around along Northern to kill time since 2 hours is doable. When I called 2 1/2 hours later since I hadn't heard anything, I was told my car wasn't even in the bay but it should be in soon. So I waited around some more. It's now 5 hours later and my car still isn't done. A 2024 car that's barely driven had to wait over 5 hours. Also no one in the lobby. The staff are all hanging out in the garage either taking smoke breaks or dicking around. I didn't see anyone touching the car but it was supposedly being inspected and it was only 5 more minutes. Longest fucking 5 minutes. What was the point of an appointment and a quoted time? I get it. The end of the month and a bunch of people likely waited til last second to deal with their inspection. All I asked was be quoted an ACCURATE time. If you told me that I'd have to pick up my car at the end of the day, then I would have found a ride and come back at scheduled time. I would gladly risk a ticket and fine then have to come back here. No apologies. Just shrugs. Don't waste your time. read more

Came in because tire pressure light came on again [had filled twice with air], Was not busy, so techs checked, found a nail in tire. That helped! Didn't charge me but gave my guy a tip. Thanks! read more

I have been using the Great Neck location for many years without major problems. But this year, I feel like I was completely scammed. Took my car in during the winter to fix my brakes which I thought were under warranty but was told no. They insisted I needed new shocks and struts eventhough my car was driving smoothly. Car has not been driving smoothing for past 6 months. Took car to 2 different mechanics both test drove car and said same thing front struts making noise due to faulty mounts and front sway bar link making noise when hitting bumps. Car feels like it is falling apart. Both mechanics felt I should not have to pay for labor again. I just took it back to Great Neck location this week and no one was available to test drive car and see what problem is. They refuse to fix problem they created for free. Parts are under warranty but other mechanic who looked over the parts said they came from a 3rd party supplier and are not OEM parts. I am afraid to let them touch my car. You lost a long time customer. Also that same day they wanted to charge me $65 each for front wiper blades that were really $25 each. Outrageous! read more

I brought in my wife's car in (with Mavis tires) one of which was losing air. I was told that I needed two new front tires for $700. I asked them how old the tires are. The response was the car has 120,000 miles on it. We didn't buy the car with Mavis tires ;it's the third set of tires. They were too lazy to look it up. For $100 more I can get four new tires at Costco. And trust them read more

Bad service at all, they keep my car there for two days without calling me for update informations , when I called, the manager asked me in, he told me I have to pay before the tires arrive so that he could able to order, and when I try to call for help , he changed immediately told me I can pay when I pick up my car, and the price he try to service me are more higher than others . read more

Mavis Discount Tire - Inside of the shop . - Tires Near Me - Great Neck, New York

Great service! **Edit** - Not, they insisted I give them a five star review to get the service for free (after the regional manager already promised it would be free). They damaged my new Enkei RPF1 wheels and they are refusing to take responsibility. I wouldn't recommend going to them unless you are ok with your property being damaged. Additionally: - My appointment time was at 8, but it took them till 11 to finish. -The cleaning crew showed up at ~10:30 and kicked everyone out of the waiting area while they cleaned, which caused an interruption as I was on a business call (2.5 hours past my appointment time). -The manager actually tried to squeeze me for money. First he asked what the regional manager quoted me for the work, I stated free, he then asked if I would pay $25 cause his guy needs to get paid, I then repeated that it should be free, at which point he said ok, if you give us a five star google review. I thought I was dealing with a professional business, but apparently not. read more

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Came to Mavis to get my tires changed. I was also able to get my rotors and breaks changed, as well as my inspection. Brad was extremely helpful and explained everything thoroughly in reference to my car so that I would understand the services required. I would highly recommend coming to Mavis in Great Neck. Very trust worthy and accommodating! read more

Staff have Terrible attitude! They act like the boss of you. Won't allow customers to talk back. Just terrible! Will never come back again! read more

Crooks galore. Don't go unless you want to be scammed. Brought my 2023 Honda CRV to them today as message indicated problem with tires. The message said the tires had to be recalibrated. They said the front in tire sensors were shot. As well as other problems. Wanted to charge $700.00 to do work to fix. I told them the car is under warranty. They said sensors are not covered under warranty. I took the car out to dealer. Fixed in a few minutes for free. I was told there are no sensors in tires. No wonder Mavis was so empty. Please keep it that way! read more

TERRIBLE STAY AWAY!!!!! This company is a thief. They are pathetic. They will damage your property and do absolutely nothing to help you their incompetent managers that have no idea what they're talking about. Showed them proof my rim arrived with no damage and proof that they damaged it and still won't do anything how disgusting they should be ashamed of themselves. read more

Dishonest. Brought my car for the annual NY State inspection. They would not pass the car, demanding $1400 for some suspension and strut repair. I declined their shady repair and brought my car to the always honest Great Neck Auto Tech on East Shore Road. Despite needing to wait a week for the appointment with the honest mechanic, my car immediately passed and saved me $1400 of unnecessary scam repairs. read more

Had 4 tires replaced at Mavis Great Neck. Was told there was problem with front brake rotors, although brake pad was fine. Was advised replacement of front rotors and put new brake pads, which I did together with infusion of new brake fluids. Cost me additional $450. Dashboard instrument went haywire thereafter and said check essentially everything. Took it to dealer nearby who told me brake fluid was improperly infused thus alarms were set off. It cost me additional $180 to reflush brake fluid. If needed, just get tires replaced/fixed. Wouldn't recommend repair of any additional, non-tire-related problems read more

DANGER: Deceptive tactics! Went in for an oil change and they said I needed a bunch of other things fixed. Turns out it was all bullshit. They said I needed a new car battery. They even had a fake device to make it look like they "analyzed" my battery. I went to another more reputable mechanic and they said that was BS. They said I needed new brake pads. Other mechanic said I had at least another 10,000 miles on them. Maybe this is just expected experience with any auto mechanic, but save yourself the trouble from dealing with the bullshit here. I would give zero or negative stars if possible. read more

I scheduled a tire change and inspection at this location and found the experience nothing short of poor. The staff is rude, manipulative and disrespectful to its customers. I waited 3 hrs for 4 tires! Yes I waited from 1pm to 4 with the store empty . The inspection team tried to up- sale me everything but the engine and transmission. Don't come here. Employees are constantly on their phones, smoking or taking a long walk to the dumpster. Expensive service and confusing charges that give you the feeling customers are walking atms. read more

Terrible service. Made an appointment for 10AM for a state inspection. They were not very busy and I didn't get out until after 12PM.

Went in to have 2 nails removed from tire. They did it immediately for no charge! Who does Gratis work anymore! I will definitely be back!

My tire was repaired quickly, efficiently, and courteously. I also didn't wait long for the service.

My husband made an 8am appt 3 days ago for a NYS inspection. He showed up 7:45am & the whole place was closed. The door was still locked at 8:00 a.m. No one around. Finally a guy casually showed up around 8:25am. He slowly opened the doors & turned on lights. Now theres 5 people behind my husband. My husband mentioned his scheduled NY appt. at 8:00 am. The guy said our machine is broken why don't you go to another Mavis. My husband replied cause I don't have an appointment at another Mavis and i will have to stand there for 3 hours. The service has gone way down hill. The people that work there don't care about the customers and just show up for a paycheck. We will never go back to this location. read more

Scam shop, Don't come here to get your tires fix. Dishonest shop, states they can't patch my tire because nail hit the wall, after seeing the placement of the nail on my tire. I knew it was a scam and they were trying to make me buy a new tire. Went somewhere else, got it patched for 50 dollars. Do not come here. Worst place to go. Asian male and Indian male working the front desk seems nice but very dishonest. Don't trust them with you vehicle. read more

Mavis Discount Tire - Said it could not be fixed and I need to buy a new tire. Lies. These guys are liars, it was fixed at another shop nearby w/o a problem. - Tires Near Me - Great Neck, New York

My car needed to replace a wheel and I set up an appointment online. Couple days later when I show up for my appointment, the person I spoke to said itll be a 3 hour wait and told me to go to another Mavis place. Showed up the other Mavis place and they said it was also another 3 hour wait. The guy behind the counter here could use some professional training - perhaps call your customer ahead of time and notify them that there will be a wait and don't just send them off to another Mavis that has the same wait time and lie about it. read more

After reading a bunch of reviews I was hesitant, but I've gone to a few Mavis' based on convenience of location and necessity of tire replacement. I must say I didn't have any bad experience. I called prior to setting an appointment. They were honest about not needing to make an appointment prior to coming in. As there will be some wait regardless and it's expected. I went on a raining day so it may have helped with the wait time. But if they spent less time than stated then I would be concern as four tires had to be replaced along with alignment and balancing. Total wait time was 1 hour and 15 mins as they have stated. I have no issues coming again when new tires are due for replacement. The entire team was helpful. read more

Took 5 hours to replace 4 tires and tpms. Made an appointment 2 days in advance and tires were not on sight. Had to wait an hour for them to be delivered. They took in at least5 6 others while my new tires sat unmounted next to the lift. After 2 1/2 hours I asked about ETA. Manager told me they were done and programing the tire sensors. Obviously a lie, the tires were still sitting there off the rims. Over 2 1/2 hours later they can't program the sensors and tell me to go to the dealer to fix it. Now I have to pay to remove and replace the sensors at a competent shop. read more

Fast and friendly service at a reasonable price. Worth visiting again in the near future

Common issue as stated by many 1 star reviews. Why have a reservation system if you can't honor your reservation? We waited about 2 hours after the reservation time. Prices are decent as they have a decent selection of tires and a wide price range. All are available on their website. So pick your tires, and don't let them upsell you. It's a common scam. read more

Worst service ever. I took my car in twice in 2 days to fix a new tire that was installed by them. After waiting two hours, they told me it was a nail both times. Angelo at the front desk was very rude. Stay away from this place. read more

Don't bother making an appt. Had one for 3:00 pm arrived at 2:45 and waited till 4:15 and they still had not serviced my car. Worst ever!!!! I left without getting my inspection.. read more

This Mavis is by far the best Mavis I been too !!! Albert who works there excellent every time I go to Mavis I make sure he's working because he gives an honest opinion and always steers me in the right direction and you can't ask for anything more he is by far the reason why I go to this particular Mavis !!!!!! And will continue to as long as he works there !!!! Excellent place excellent news recommend this to anybody who was in the area definitely ask for Albert read more

This place has to be shut down. It's Mavis in name only. I went there a couple of months ago for a leaky tire and they ended up selling me 4 tires and an entire brake job. It's on me that I went along with it, but I don't know cars and I didn't have time to go for a second opinion so I agreed to it. But that's not the worst part: The "customer service" people are all 20-somethings who are rude, arrogant and incapable of understanding a basic question. I returned yesterday to ask them how to release air from the tires if I over-inflate them when adding air. I've never had a problem with any other tires but I couldn't do it with these tires. There were three guys at the counter, all of whom kept insisting that my tires were not over-inflated, and they didn't understand why I was asking the question. I tried over and over to explain that I just wanted someone to show me what to do if I should over-inflate while adding air in the future. This went on for 15 minutes. No matter how I tried to rephrase the question they gave the same response-- there was nothing wrong with my tire-- while getting increasingly argumentative and patronizing. I felt as though I had entered the Twilight Zone. One of them finally seemed to grasp what I was asking. He told me if I needed to let air out I would have to use a special tool that they had in the shop, which made no sense. After about 15 minutes, an older mechanic who overheard what was going on took outside to my car and showed me how to deflate the tire, using my $5.00 air pressure gauge. Problem solved. It should be noted that there was no language barrier with any of these guys, so that wasn't the issue. Whatever the source of the problem, they should not be running a nationally-recognized tire store. They were arrogant, patronizing and totally inept. Between over-selling and rude, incompetent service, I will never go to Mavis again. Which is really a shame. I've been using them for tires ever since I got my first car. It's been over 40 years. It's time to move on. read more

Over a week ago, I made an appointment for a NYS inspection for my day off from work. I woke up early on the day of my appointment but when I arrived, I was told that they couldn't do it because they ran out of emissions stickers. The person at the counter said that according to his computer, someone left me a voicemail. I looked through my phone, which as all modern phones do logs all incoming and outgoing calls, and nothing appeared. Pretty irresponsible for a company to do. read more

Update on Mavis on Northern in Great Neck. I brought my car in for an inspection and they told me I needed new front rotors, front brakes and rear brakes. Meanwhile they installed new rear brakes and rotors 4000 miles ago. So they lied about that and I told my son to get the car. Then when my son went to pick up his car they never returned his lug nut key. They denied it and stated that they gave it to him which is not true. They were extremely rude and hung up the phone on me. Stay away from them! read more

Mavis Discount Tire - New rotors - Tires Near Me - Great Neck, New York

This place is the worst. The short Indian guy in the garage is a scam artist. No matter what kind of car you bring in he will tell you that you need all this work done including suspension, brakes, engine. It's all BS. Don't trust them at all. Stay away at all costs!!!!! DO NOT COME HERE! read more

Went there when my tire was slashed in the train station parking lot. They were helpful took me in write away, were courteous, and helpful! Would recommend! read more

Went here to just have 4 tires mounted and was told it would be about 45 mins so I waited. Hour and a half later still nothing, car was never touched. 3 hours later they finally got the tires on. "Mechanics" take they're sweet time and I will never be going back. read more

This place is an absolute disaster zone STAY AWAY my car has 68k miles and haa never had an issue. I went in for a New York State inspection sticker which is $37 and left there spending $1500 on tires and breaks themselves which I understand Then there were other charges that I asked about whether I need them to pass the inspection and I quickly realized this was all about selling. the assistant manager in this day. it was a Sunday was the nastiest human being I have ever come in contact with; so unprofessional he should not be dealing with the public. I believe his name was Fayed. all I know is that he is the assistant manager on the weekends my car sat there for at least an hour without anybody working on it and when I asked this Fayed and 2 other workers I got 3 different answers: the NYS inspection computer was down or they are waiting on parts, or they don't know finally the assistant manager said to the worker "oh you can work on it know" Earlier on this Fayed said I raised my voice, which I did not. my feeling is that if you do your job right, you don't deflect the argument like this individual did. I called Mavis corporate n Sunday afternoon August 14, 2022 and filed a complaint and was told a district manager would be contacting me shortly. I will post the results of that call. what a demoralizing experience having been treated this way. I am out $1500 and not even sure if they installed everything that I paid for. This assistant manager should at the very least be disciplined and ultimately fired. bottom line is do not go to the northern Blvd location in great neck, ny read more