I can never say enough good things about this business. Eric, the manager, and his team are just the best in regards to service, professionalism, kindness, and promptness. Any time I need a tire changed or repaired, battery work, oil change or any other service they provide, I will go to Mavis Schnecksville. Great work, prompt service and fair prices. I highly recommend! read more

They stripped the threads on a 02 sensor I had them install this place is trash. Overcharges would never go here or recommend would rate negative stars if possible read more

Mavis Discount Tire - Tires Near Me - Bethlehem, Pennsylvania

New management is amazing- excellent customer service. Staff was very knowledgeable and service was fast.

So after issues with the other Mavis location in Bethlehem (schoenersville rd) where they installed the wrong type of battery in my car!! I was told in order to resolve the issue I would have to take it to a different location (this one on Stefko blv). They were understanding and friendly and They took it back fairly quick to work on it. Hopefully this is the last time I have to return so soon to a Mavis because it's been a very stressful experience. I'm worried about the quality of work but Iguess only time will tell once I drive the car a bit more. I'm a bit jaded from my experience at the other location so it was alarming to look over at the garage and see them removing all my tires when I just had it completely looked over at the other place I just was here for them to put the correct battery in and resolve the issue that hassle has caused. They were nice and compensated the difference in battery cost due to the other store's mess up so I can say thank you for that and talking responsibility read more

Higher people that know how to treat all of their customers with respect and dignity male and female alike. Higher people who have customer service skills. I've already wrote my extended review. This is just a snap shot of my experience there. read more

DO NOT GO HERE. Place is shady. They took a caliper out of my brakes just for me to come back and get my car serviced with them. Also, they try and sell you everything. Will never go to another mavis again. Sad because I used to go to other Mavis's. read more

I called at 2 pm and asked if they had availability to inspect my car today and what time the store closed. I was told to bring my car in and the store closed at 6 pm. I arrived a few minutes before 5 pm. George told me it takes 1.5 hrs to inspect a car (?) and to bring it back tomorrow. There were plenty of staff who were not busy as I left. Very disappointing that I was misinformed at best and lied to at worst. read more

Don't ever bring a car here they claimed to have fired old staffing due to lack of knowledge but the new crew is just as bad. Brought my car in for wheel balance and alignment. Drove car home went to work next morning drove above 60mph had severe shaking went home took all the wheels off to find my front left driver wheel spacer missing to my after market wheels. They wanted me to drive the car unsafely to them to see when I told them I changed the rims to another set I have that are safe with spacers. Ultimately they could do nothing for me. Don't bring your car here go to someone knowing how to work on a euro car. read more

Manger was very helpful needed two tires in a hurry got me in and done in 40 minutes at a great price he quoted me a price on the phone and it was spot on highly recommended first time to this store will be going back read more

I was greeted by the manager berating an elderly couple. When it was my turn I registered with the documents necessary to have my car inspected. I asked how long and was told let me check. 40 minutes later I was told it would take 90 to 120 minutes with another customer ahead of me....so much for my 11am appointment. I asked for my keys back....the manager, now eating cheese puffs, piped up and in a condescending tone attempted to school me with regards to expectations..... I received my keys back and once again the manager mockingly said goodbye...., Never ever will I visit a Mavis facility read more

Just moved to the area a few months ago. The manager, Ryan, and his team have gone above and beyond to provide excellent service each time we've been there. In addition to good repairs and fair pricing, they take the time to provide information to me about how best to maintain my car affordably, in a way that is understandable to me and not condescending. No mansplaining here! Everyone is very professional and respectful. A pleasure to do business with. read more

Short story: brought my car in for new tires, nothing wrong with the vehicle 30K miles. Left with "christmas lights" and told to drive the vehicle and the lights will turn off. 500 miles later they are still on and now my car is sitting in the Honda dealership. They are also accusing me of driving off with a sensor they think they left in my car. Long Story: Mavis said my lugs were stripped and needed to be replaced for $20. Scheduled it to be done the next day. Came back and asked to come back the following day. Bill was almost $200 (what happened to the $20??). When I picked up the car, the manager told me all the lights on my dash are lit up but there are no codes coming up and the car is fine the lights will go off as I drive a little bit. Next day the lights are still on, I call and speak to another manager who said he would have told me to bring the car to Honda instead. Puts the original manager on the phone who assures me the car is fine and he had another customer with the same issue who had to drive 150 miles before it went off. I asked to bring my car back in for them to take another look. I brought it in the next day and again they said no codes are popping up for them and the car is fine to drive. 500 miles later the lights are still on. Brought my car to Honda this morning to see how much I need to pay Honda to turn the lights off that Mavis made turn on. Again I only brought the car in for new tires to be installed. I have 14 warning lights on. Mavis refuses to take responsibility for returning my car to me in a condition in which it was not turned over to them. AND I now have to pay the dealer to figure out what Mavis did. When I picked up my car the manager made it a point to tell me that I should give my service technician Victor raving reviews because he is trying to work his way up in the company. So thanks Victor for turning on my Christmas lights in January, I guess. Twice after this I was called by two different managers because they think they left their sensor in my car, I checked twice and they did not. The manager Ryan accused me, saying 3 of his technicians saw me drive away. Note: they told me the vehicle was done and I drove away. I didn't jump in and they waved me off. If 3 techs saw me drive away with the sensor in my car, why wouldn't someone have called me right away. My car is the last car it was used on so they claim it's still in my car. I don't appreciate being falsely accused of theft after having my car damaged by them with no attempt to rectify other than checking the codes. Update: Mavis damaged one of the wheel speed sensors while they were servicing my vehicle. They told me to bring the vehicle back the them. Had to fight with the manager Ryan and got nowhere other than him saying "I told you it might be the wheel speed sensor"... Okay, then when I brought it back to you why would you not check that? Only hook it up and show no codes. The managers try to do their job but this is not the place to take a machine that costs 10s of thousands of dollars. They left me with more issues than I went in there with - literally. read more

The lady from front desk has no patience on customer, yelling me out the store . They are over charge me for the parts my car not even need and without fixed my car issues blamed on customer instead of response for Solution。and also she likes assuming people doesn't do things she was talk about . Being rude try to get away from the issue I had. Send me over to other place without refund ! read more

Unfortunately, the customer service was awful and I never write reviews anywhere. Whether service or quality was bad, I never wrote a review but here I am because this qualifies for a negative review. I made an appointment with Mavis Tires for four new tires and an inspection. I ordered the tires from Mavis, and when I showed up for my appointment at 9am, they couldn't find my name. I searched for my confirmation, and there was no Mavis Tires confirmation, but there was a Jack Williams confirmation. They tell me I've shown up to the wrong store, but it's the "same thing" because they had bought out Jack Williams. They say Jack Williams will install my tires and there is no inspector at Jack Williams today so I have to bring my car back to Mavis once they're done to get it inspected. I didn't receive one call from Jack Williams all day, I called around 4:30pm and they said they had been calling me all day (I have zero missed calls) and he told me "Hear I'll call you right now," he calls me over another phone and lets me hear it go straight to voicemail. I say "Oh weird.. okay, well I have zero missed calls," and he says "Well check your voicemail." There were no voicemails either, I go forward in paying so they can bring my vehicle to Mavis for an inspection but they close at 6pm. I got a call from Mavis around 5:45pm where the woman I spoke with in the morning told me I didn't have everything they needed to complete an inspection, I asked what was missing and she sassed me saying how would she know what is needed. Then I continued to tell her I wouldn't be able to make it before they closed and I would pick my car up tomorrow... she then told me she thinks it's "stupid," to just pick my car up tomorrow after having my car in for hours without inspection. I let her know that is what I'll be doing and that is exactly what I did. I'll give my money to where I should have gone in the first place, Angels Auto. Cheers guys... read more

Very friendly staff I got in fast and the car got fixed no issue's or problems. I would highly recommend this garage to friends and family thank you everyone. read more

I went in for a car inspection and new tires. They gave me an estimate of $1100.00 then called me and said I needed my front and back breaks done the cost an additional 399 each. I was told I wouldn't pass inspection so I needed this done, I asked if they had any discounts and they said we don't we are already giving you the best price. Come to find out they had a coupon on their website for $149.00. They also gave me tires that looked worn down and used. I left there paying $1947.00. The story gets worst but I will say if your a women who doesn't know much about cars don't go there! read more

I definitely do not recommend Mavis, especially not the Stefko Blvd shop. They put on 4 new tires and a day after I got the car back I realized they left one of my stud lugs off my wheel. Turns out they stripped it and left it out hoping I would not notice. After arguing with them, they finally agreed to replace the wheel bearing at their cost. THEN, I get my car back and now my ABS and Traction Control sensor lights are on. When I took it back, they said it takes up to 50 miles for it to clear which is baloney. Again, they suggested it was my fault and only after I complained to regional management did they agree to fix their second mistake at cost. I insisted on taking it to a different shop other than Stefko. Still waiting for resolution. Sorry - but stay away from Stefko Mavis. read more

took my car there for an oil change, everyone was extremely helpful and kept me up to date with stats on my vehicle. very nice and friendly staff, I would highly recommend, I'll be back for any other services I should need!! read more

Quick repair, affordable prices and friendly service! So glad we were nearby when we discovered we had run over a screw and needed a patch or replacement! Highly recommend!! read more

I'm sitting here looking at my car finished in the parking lot and no one has informed me yet. The mechanic tried to sell me services I need but I said I'd rather have my family mechanic do it. He made a lot of rude pushy jokes that made me uncomfortable about not buying the services saying him and his coworkers children can share bread for dinner. I won't be returning here. The jokes weren't the most annoying part. It's the fact that my car is finished and I'm being made to sit and wait for no reason. It was supposed to be a 30 minute flat repair and I've been here for almost two hours... I'd like to add that the new female manager at the front desk is amazing, she gave fantastic service and was a sweetheart. read more

Had a tire issue and not a lot of service places are open on Sunday. Even though they were extremely busy, I was able to be seen. Great customer service and kept me updated on my repairs every step of the way. They explained my options and were very professional. read more

Mavis's website is difficult to navigate, so when we finally could reserve tires, we made an appt. When we arrived, we were shocked to see absolutely no COVID precautions in place. No one was wearing masks, seats were in groups, no separation, and no Plexiglass between customer and representative. Nothing! The "manager" Guiseppe was nearly nonverbal, muttering many responses and offering no help. We left without tire installation. Rude, unhelpful, and really, no safety precautions? We were repeat customers, but won't go back again. read more

My wife and I each had appointments today for (4) tires each. My wife waited for more than and 11/2 past the time and did not get her tires. I arrived for my appointment and was told they were still doing 9am appointments. I asked what the point of making an appointments was and I was told there is a (3) hour window. Also, that this was on the web site. I can find no such info. Finally, I was told it might take (2) hours beyond my appointment to get my tires. I left without my tires as well. I would highly recommend you try a more reputable company read more

Would post no stars if I could. Stay away from Mavis on Stefko Blvd as they scam their customers and provide awful customer service. Had my car in for inspection on 9/1 and they failed me for the rear brakes. When Chris called my wife, he stated the front brakes. Upon my call to question this as the brakes only had 30k of highway driving on them, Chris said that it was instead the rear brakes and that they had less than 3/32 of life left so they failed. They quoted me over $300 for new rear brakes and due to the price, I decided to just put new pads on myself for $40, plus I was curious as to the actual remaining life. As I replaced the rear pads, I noticed that the pads still had roughly 6/32, which is half the life of a pad as they start at 12/32 (ordered one of the brake measurement tools to confirm). I called Mavis and spoke to Chris, he was extremely unhelpful and when I asked to leave my number for Travis (the general manager) he stated that I should call him on Tuesday when he was in instead of leaving a message as messages get lost and won't get to him. I asked once again to leave my number. I decided to just put the new pads on anyways as I already had the car apart and figured I might as well in case I was missing something. Tuesday came and went with no call. I called on Thursday, 9/16, and spoke to Travis. I explained the story up to that point and he assured me that the brakes had to have failed for some reason as the inspector is meticulous and doesn't make those mistakes. He recommended I come in on a day that both Travis and the inspector were there so that they could assess the situation. He also said to just give a call when I was heading over. Last night, 9/23, I called Travis ahead of time and gave him a heads up that I was coming over and was an hour away so that they were not caught off guard and had time to prepare. Upon arrival around 6:10, Travis processed my information again (which they should have already had on file). He then looked at the pads and the one he picked up said it looked low. Around 6:30, they then had a gentleman who was not working on the cars (cleaner clothes) pull my car into the garage. The inspector then started looking at the rear brakes only with a flashlight and eventually took the left rear off the car I guess to check the pads (although he never took the right side tire off or inspected thoroughly). After a little while of the Travis and the inspector talking by my car, Travis came in and said that the reason the pads failed were for uneven wear and that they were "wedge shaped" (which I assure was furthest from the truth). I explained to him that isn't what Chris said on the phone originally, and now the story has now changed. I also questioned if this was a reason for failing brakes for the slightest amount of uneven wear. He responded yes and then said he's going to get the sticker on it and finish it up. During this time, I pulled up the PA DOT's document on reasons for failing a car for brakes and it says nothing about uneven wear, only for "inspect the lining to see if it is broken, not firmly attached, or contaminated with oil, grease, or any other substances that would affect operation. Bonded linings must be no less than 2/32 of an inch...". When Travis came in again, I showed him this and he stated that the inspector has been through all the classes and knows the reasons for failing a car. I asked Travis if he thought this seemed funny that the story changed and now they're still trying to justify failing me for something that isn't accurate. He did not have anything else to say. Realizing I was not getting anywhere with these guys, I decided to just leave and find a way to contact customer service. Around 7:10, The inspector pulled my car out of the garage and left it in the middle of the parking lot. I paid for my sticker and left. Upon getting in my car, the windows were left down while it was raining, there was dirt all over my seats, and the car's emergency brake was not engaged and started to roll when I got in (manual transmission). A minute or two prior to my car being pulled out, another customers car was brought out and they rolled the windows up. I reached out to my buddy who is a car fanatic and asked him if he's ever heard of failing for uneven wear. He reached out to his shop who is a certified inspection station and confirmed this is not a reason for failing. Measured wrong, poor customer service, scamming customers into sales, and the inconvenience from this experience. I really would like something done about this as I am extremely upset and will continue to post poor reviews until someone contacts me about this. read more

Came in unscheduled and had no wait. Was in and out in 15 mins. They even carried my tire to and from my truck. Super friendly staff and exceptional service read more

Best price for tires in the Lehigh Valley, staff Is friendly and they stand behind their work, but watch out for extras they try to sell you on read more

I had an appointment for an oil change and inspection. Upon arriving I was told the equipment was not working. I asked why didn't you call me, I took time off work. She said " I don't see you, oh ya this must be you." Very low concern for inconvenience. My appointment was for noon, probably got in the way of her lunch. read more

Best tire prices in the Lehigh Valley, hands down. The shop has a master technician that seems to be able to fix anything.

Had a 9 am appointment I made on their web site for 4 new truck tires. I was told it would take about 2-1/2 hours so I got picked up. Came back 3 hours later and only 2 tires were put on. The Manager couldn't give me a good reason for the long delay. It ended up taking another hour for the remaining two. One hour per tire...really? They did have the best price for the tires I chose and did suggest signing up for the Mavis credit card which enabled me to payoff the bill in 6 months with no interest so I wasn't as upset about the delay. They should have called though to at least mention it would take longer. read more

Traveling and had a tire loosing air - not only could they get the tire (other places quoted me 5+ days) they were able to fix it without replacing it - for a great price. will definitely come back for all my tire needs in Bethlehem read more

Took my car to get my rear wheel plugged and was done pretty quick I pull off the lot and then my beed popped in my front tire which was fairly new then when I told them what happened as I was stuck across the street they then told me to drive back on just a rim which I wasn't willing to do on my aftermarket rims. Luckily a guy stopped and helped me get across the street they then changed my spare back to my rim and told me it was free of charge now the next day my other tire won't take any air after I put air in them numerous times It's beyond me how after going to this place my whole car is messed up read more

Caution attempted robbery!!! I wish I could give it 0 stars! They did an inspection on my Chevy Equinox and the mechanic explained to me how my power steering fluid was completely broken down and caused my steering column to break. Come to find out after I got a second opinion, that my model vehicle DOESNT EVEN HAVE POWER STEERING FLUID! It's an electronic brake system and the steering column was fine with no wear at all! The total charges for the phantom repairs was around $640! When I contacted them they told me I was lying to them even though the mechanic wrote down the estimate and work order for me to take home. Do yourself a favor and go to ACTUAL mechanics, not these thieves. read more

BEWARE! If I could rate this less than one star I would. Complete waste of my time. For several days I was told leave my car there they might be able to get to it. This wasn't a option for me. I finally got a concert appointment time and was told they would still honor my original quote. I arrived at the time and spoke to "Joe" the manager on staff. He said they couldn't honor my original quote and that they might not get to it today as he was short staff. At that point I was done and left. I made an appointment with a competitor down the street and an hour later I had my new tire mounted and installed. This was the single worst experience I've had with a repair shop. I DO NOT recommend using Mavis for anything as they seem incompetent, unorganized, and unprofessional especially when dealing with customers. read more

My girlfriend went here to get two new tires and an inspection. The man that was working was incredibly unprofessional. She was told that the work would be done that day and that he would give her a call when it was finished. She was forced to call 30 minutes before closing, after the car was there for around 6 hours. When she showed up she realized they put the most expensive tires they had on the car without asking what tires she would like or mentioning that the most expensive option was being used. read more

By far the worst experience I've had at a mavis after years of using them. I am on vacation from out of town. My tire had a small hole in it that needed to be patched. I stopped by at 8:30 in the morning to get my tire fixed. They warned me that it would be an hour. I went and sat at the dunkin across the street for an hour to read and get a cup of coffee. After an hour I came back and the tire still wasn't ready. After 2 hours I brought up the fact that I was waiting for so long to no avail. All in all it's 1:23 and I am still waiting for the car. The staff was unhelpful, rude, and incredibly short. I am furious that I had to spend a majority of my planned vacation time sitting waiting for a simple fix. At least the home and garden network was on so I could watch people receive actual good service for their needs. read more

I went to get my car inspected on Friday. It did not pass because of the tires. I had just been in few weeks before for an oil change and tire rotation. They indicated on the receipt that the tires were fine. I asked for a quote of four tires from STS. They gave me three ranging from five fifty to over six hundred. I questioned that I needed tires, especially the rear ones as they indicated. I told them that I wanted to go home and check other places for tires. I called Firestone, the tire brand that I got a quote from STS, and they were nearly two hundred dollars less. I got my tires at Firestone. Usually the staff at STS will tell me about any coupons or specials that were running. They did not this time even though on the website they had tire specials running. They also failed to tell me that I could use an alignment. When I went to Firestone, I did not tell them any thing about my experience at STS, I asked about how much a synthetic oil change would cost. I told them that I used Quaker State. The price he quoted, and gave me in writing, was $20 less. I no longer trust this STS and will most likely NOT use them again after nearly twenty years of going to STS to get my car serviced. read more

I really like STS Tires in Bethlehem. I'm from NYC, and I usually have basic service done there when I'm in the area (I travel to Bethlehem quite often for a weekend away from NYC). And when I purchase a used car I usually stop by them for new rubber. Picked up a new-used car last week in Philly, drove it to Bethlehem ans stopped my STS the next day for new tires, an oil change, wheel alignment, and to have a pulsating brake pedal looked at. The prices on the tires were more than fair. Name brand tires mind you (Firestone), not some never heard of made in God knows where garbage. 70,000 mile tread life on the tires for $119 a piece (price included mounting and balancing). Oil change was a bit on the pricey side, but had it done regardless to save me the hassle of going elsewhere. My brake issue turned out to be just having to have my rotors and drums cut, and one wheel cylinder replaced. Other shops would have gouged me for a complete brake job. Wheel alignment - done PERFECTLY!! Car is straight as an arrow. Plus I get a free tire rotation once a year for free. PS: I am a mechanic myself. Obviously I don't carry my tools with me when I go to pick up a car. But I know when a shop is shady or honest. These guys are as honest as they come. I highly recommend STS tires in Bethlehem on Stefko Blvd. Honest, reasonably priced, and very efficient in how they work. With all I had done, I was out of there in about three hours - the majority of the time being the time it takes to cut the rotors and drums. Keep up the good work guys!! I will be back again. read more

I recently purchased tires and rims from an online site. I needed them put on my truck. So I stopped in to this STS location to see what it would cost. The manager was very friendly and gave me a price that was more than affordable. The kid that installed the tires was very efficient and did a great job. I brought pizza back for the guys for lunch I was so thrilled. Nice to know there are still businesses out there that don't try to suck every last dollar out of ya. Thanks again guys! Highly recommend this location and services. read more

Excellent service!!! Seem very honest and very friendly. Definitely will be back and recommend to everyone.

I wish I could give zero stars but I had to pick at least one to write this post. I dropped my car off yesterday for an oil change and tire rotation. Picked it up later and drove back to work. When I left work for the day, all of a sudden I started to here an awful noise underneath my car. 2 pieces FELL OFF my car WHILE I WAS DRIVING. Luckily, I was able to pull over and not get into an accident. I picked up the pieces from the middle of the road (again, luckily I did not get hit) and called the store. I spoke with Joe who asked me to text him pictures of the parts. He said "oh, it looks like the technician did not attach those pieces all the way. You can bring your car back and we will reattach them for you." When I responded that I could have been in an accident, Joe simply said "I understand." No empathy, no apology, no guarantee that the technician would be spoken to, NOTHING. I returned to Mavis to have them reattach the pieces with full intention of taking my car to another mechanic to be checked today. The larger piece is BROKEN but they attached it back on. "Everything is tight" Joe told me and then offered my a free oil change for my inconvenience. I stated that I would NEVER be returning and asked him if he realized I was in danger. This was not simply an "inconvenience." I was again met with the same lack of empathy, lack of apology and the beginning of Joe getting a bit snippy with me. I asked for the manager's information and Joe replied he was the manager. At that point, I just walked out. I knew I would get nowhere. So leaving my review here, just completed a survey with Mavis directly and will share my story wherever I can. Currently waiting to hear from another mechanic if everything is ok with my car. If I get a bill for an additional work needed, Mavis should 100% be expecting to be paying that for me. read more