My son took his car over there to get it fixed & they first quoted him a quote but after he got it…read moreback which was almost 2 weeks btw which was ridiculous the quote wasn't the same they wanted a lot more money.

Very happy to have found Grant Auto - fair, quick to respond and delivered on their promise. We…read morewill be back!!

Awful, these guys took a week just to look at my truck, then the day after i get it back from these…read moreclown, what they said they fixed is the cause of it to break down again. I used to like this place but not anymore

had issues with another shop, so i brought my truck here in hopes they could help sort out my 78…read morechevy c10. while it did take them a minute to start that is on my as the tow truck broke down on the way there so i was unable to get the truck there on the prescribed day and i dont expect them to hold up their other repair business for that. they went above and beyond what i had asked and they even found and repaired a few electrical issues that i was not aware of. reasonably priced and great to work with

Our AWD Lexus needed to be hauled on a flatbed because of a broken rack n pinion. The driver was…read morefriendly, professional and efficient. The price was very reasonable, too!

I'd like to start off by saying Cantrell's service staff was great, very friendly nice people,…read morehowever there tow truck left a oil stain or possibly hydraulic fluid stain on my driveway if my driveway was older I wouldn't mind but that's not the case it's a newer driveway i've called multiple times they've done nothing about it. I will not be using them again.

Awesome service! They were always in contact with me and were prompt even in sub zero weather!!read more

I am the owner of Wide River Winery in the Village. Our valued employee, Sarah, and her friend were…read moreauthorized to park in our lot. Keith from JBA Towing came and hooked up their car to tow it from the lot. I spoke with Keith on the phone, and explained that I'm the owner of the property and authorized the contract with JBA Towing. He refused to drop the car that was authorized to park in MY lot. Finally he said that if we pay him $150 in cash, he will drop the car. He did not have a way to issue a receipt for the $150 to drop the car, so we insisted he hand write out a receipt for the cash. In what world is an owner of a property required to pay a towing company NOT to tow an authorized vehicle! JBA is UNPROFESSIONAL and SHADY. All business owners - do NOT sign a contract with JBA Towing. One wonders if I was a man who owned the property if Keith would've made him pay $150 to retrieve an authorized parked car from the JBA truck.

I called them for a tow for my vehicle. The receptionists, both of them were super helpful and…read moretotally amazing. Especially what the second receptionist did getting a driver there super fast where my car broke down, meeting me there, having him call and correlate with me to meet up and also being super helpful with saying I could get a ride to my mechanic's with the driver. So after he hooked me up underneath, I got inside my car to put in Neutral, and my car turns over. So I go over the knowledge with the driver and ask him what he thinks, and if I owe him for meeting me there, the call etc and said call of course to make sure; etc, and because it was never loaded no charge!! I felt bad because of course his time and the value of the time. And all I had was my card to pay. But the pricing was great if I did need it towed, they were super fast and totally awesome and amazing! I will always use them and call them in the future!! Great company!! Great Drivers!!!

My son's car died after leaving school. He was able to pull off the road but ended up in someone's…read moredriveway. Monson answered the phone, got the details, worked out a plan to leave the keys, and took care of the rest. They called when they picked up. I was able to pay online. Easy and efficient.

This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

These guys are about as rude as rude can be. First they try to talk me out of buying their battery…read morebecause it's within 20 minutes of them closing. None of them seemed remotely interested in making the sale. Then, when I diagnosed at the battery that they sold me was dead. All it is is just completely rude and disrespectful retorts on the phone. Absolutely no apology. Just rude rude rude. I will absolutely never go back to these people

Scam of a lifetime. You'll be stuck waiting and price only goes up. Terribly quality, they "fixed"…read moremy tire and it about came off before I even left.

Do so at your own loss.... Old equipment, unsafe tires(cited…read moreby DOT). Dumped gallons of hydraulic fluid on my drive. No floor dry on truck. Driver had to fetch some from local store. By this time the spill is well established in my drive. Driver spread the dry as best he could with his boot. Owner said he would be over in 1.5 hours, turned in to 4 hours. Quick sweep up by owner and outta here as sun was setting. Owner has no clue how to clean up chemical spill properly. Had A REPUTABLE company complete the tow for LESS money. I'm stuck with a driveway that looks like a diesel truck parking lot. Corey promised a cleanup by a Gutter cleaning company! They're a no show. This guys a real tool. AVOID!

He got here with in 6 mins of me putting a request in! He was very kind when he showed up and gave…read moremy bf a few tips on how to jump a car.

Great experience with tow truck driver Zach. We spent over an hour with him getting our car home…read morefrom over an hour away. He took time for a pit stop since there were no services where we broke down.

Yelp asked about a follow up review. I wish I hadn't seen your response and just went about the…read morerest of days without thinking about talking to Gateway in the awful situation we are in. So, ok you did nothing to make the customer satisfied or understand what is going on in the situation at the given time, which was your responsibility, not the customer. The customer is completely helpless to you calling for the first time. How would the customer know whose name when you don't say it when politely asked? The customer was forced to guess!!!! Taking advantage of people like you did of the customer's family in that given moment - you had a choice and you choose to do what was not right. Plain and simple. It is done, you cannot go back and make light of it and accuse the customer of wrong-doing and believe you are making it better? Well you can It is your choice, but you are not free from a customer writing a review especially when they feel the disservice. Clearly people calling you are most likely having a bad day and you also take advantage of this in your actions, of their vulnerability. And as a forced customer, I am not impressed with your response in attempt to make it sound like you did the right thing when you did not. In fact, it is very icky. Very yucky. Even the last sentence of have a nice day is not honest. My final review to people If you want to be treated with respect and dignity on a bad day, definitely DO NOT go to Gateway if you can help it, there are other options.