Do Not Use this company! I have so many complaints and not sure where to start. They did not do the service I paid for. I actually felt threatened by the 2 guys that showed up so I was nicer than I should have been. They kept saying "we can just leave!" I wish I would have just let them go. I've emailed the company but no response from my complaints. Here's my email to them:
Hi Josh,
I had my air ducts cleaned yesterday by your guys. I have a few things that I need to let you know about.
* I asked them if they had shoe covers and they said no and that they would leave if I wanted them to. I asked them to stay.
* They did not turn off the unit prior to cleaning which has now caused multiple issues with my unit.
* I put in a new filter on Sunday. Today it is completely dirty. I expected a little dirt but not to the degree that it is now.
* Because they did not turn off the unit prior to cleaning, all of the debris went back into my unit and it is now froze up. I have to have a service call to fix it because the air is not working.
* I stayed with your guys to ensure they were doing their work properly and they kept making comments about me watching them saying "we better do a good job, she watching".
They were not professional and I would like to be compensated for their work and attitudes and now my ac unit not working.
I see there are no reviews on Yelp and I will probably be entering a poor one unless you can find a way to make this right.
Also, they did not do an HVAC check or mold test as indicated in your quote. read more