If you are looking for a go to boutique this is the place! They have clothes for all occasions and…read morethe ladies are super helpful!

I went into the Coralville Iowa store yesterday to do an exchange. Keep in mind we are a state that…read morethe governor has lifted the mask mandate, and I was fully vaccinated two weeks ago. I had no problems in any other stores in the mall until I went and Torrid. They told me I needed a mask and I explain to them that the governor has lifted the mandate and I have been vaccinated. They refused to help me. Said I'd have to come back when I would wear a mask. I said well if that's the case let me just return these items while I'm here. They refused to serve me again. While I was standing there calling their customer service number another customer got within 2 feet of my face and started yelling at me calling me a f****** b****. She was screaming and turning red in the face. I felt very sure this woman was going to do harm to me. That's when I decided to start recording. Thankfully that made her back off a little bit. They assured her that they called security on ME for not wearing a mask. She was in just as much violation as me for not wearing the mask. She was in my face avoiding the 6 foot social distancing sign on the door and screaming.When I told them I felt threatened by her because she was in my face and twice my size, the employee responded to me that it's a plus size store. I was also told several times by one of the employees that they did not want my business anymore. I am a very loyal customer that shops in both of your stores in my town several times a month. Very upsetting the way I was treated yesterday. I did speak with customer service and I'm waiting on another callback from headquarters. I have a video I'd like to share of the treatment from the employees yesterday. I don't have their names because they told me they would not give it to me because I was recording. When a customer asks an employee for a name they should always be willing to give it or an ID number. Clearly she knew she was wrong. I respect people that choose to continue to wear a mask, I feel like the people that are choosing not to wear a mask but staying 6 feet away and not going out when they're ill should be respected too. It's sad to see all the retail going out of business right now and you have stores like yours that will not serve people that want to come in and spend money. Shame on you! I will be gathering up all of the clothing I thought within the return period that still have tags to return back to that store. I refuse to give my money to someone that does not respect my choice to not wear a mask as I respect the choices of the people that choose to wear a mask. Nor will I give my money to a company that does not help me when I tell them that I feel threatened by another customer. I'd love to share the video privately with Torrid corporate. However they did not even open the message I sent on Facebook and I don't have an email address that allows a video to be sent.

This is a newer Maurices location right near the Target over near this new shopping district. It's…read morea pretty large store, and it offers a shoe area, multiple dressing rooms, a plus-sized area, and a regularly-sized area. It's bigger than most mall Maurice locations that I've seen. Maurices sizing goes from a size 0 all the way up to a size 24. Their plus-sized selection is smaller (about 1/4 of the store) compared to the regular sizes, but it's still quite a bit of clothing. Staff is really what makes this store. Staff is helpful without being pushy. They happily will open a fitting room for you, and they occasionally will check in and ask if they can help you find items. Lots of other people were taking advantage of that, and staff was helping them put together great outfits by making suggestions. They are really good about regularly using your name and making you feel like a valued customer. I was looking for a scarf in a different color, and the staff was really helpful. They looked it up on their own system, double-checked throughout the whole store when the system said they didn't have it, and then offered to call down to the Waterloo location and see if they had one for me. The entire experience was very friendly, and I always got the feeling that the staff genuinely was having an okay time working there and wanted to help. Price can be a bit high depending on the items. I'd recommend trying to take advantage of their sales; they regularly have discounts or "Buy One, Get One ___" sales which help lower the prices. They also offer a free rewards program that gives you a $5 credit for every $100 you spend, so that will you save a bit more money. Finding specific items can be a bit difficult, though, so you may need to ask for help. For example, their scarves are placed in multiple areas throughout the entire store, so it can make it hard to compare all scarves at once. However, with such helpful staff, it really isn't too hard to eventually find what you're looking for. Maurices has nice clothing, but what really makes this store is the staff. This is probably one of the best customer service experiences that I've had in awhile.

I have shopped at Maurice's for at least 20 years. They have some very fashionable finds and have…read moresome great sales going on too. I'm generally satisfied with their plus size offerings. Thank you for not forgetting the big girls! They have plenty of selection in casual and dressy options. My one complaint is in the summer there are way too many sleeveless options and not enough short sleeve selection. I'm not allowed to wear sleeveless at work. They always have ample friendly staff ready to assist and get you a dressing room. The store is always clean and well stocked.

Horrible customer service. I wanted a pair of sunglasses that only cost $10 and they proceeded to…read moreignore me. They had 4 workers and only 1 was checking people out while the rest were doing nothing.

From the owner: At maurices, we strive to inspire the women in Williamsburg, IA to look and feel your best. That's…read morewhy we offer a wide selection of women's jeans, tops, dresses, and shoes in sizes 2-24. Come find your community and new favorite outfit at 237 Tanger Dr in Tanger Outlet.