It is always a pleasure shopping here! I love that their clothes are stylish, which is hard to…read morefind when your are plus size like myself. And the clerks that work there are just wonderful! They are fun and personable, and they understand the desire us fuller gals have to want to look stylish.

The customer service was great, there were three ladies there, but the one with bright colored hair…read morekept glaring at us, which was kinda rude. Once she left we enjoyed our experience a lot more.

No longer a fan of torrid everything is way over priced for what you get I've spent so much money…read morethere and I don't have a lot left to show for it because it all falls apart or shrinks! I had a tank top that the strap broke before I could even wear it, a lot of times tops are not hemmed properly, if I order online shipping takes FOREVER once waited 3 months and it all had to be returned because it was improperly hemmed together and that was a huge bummer. HOWEVER leggings and bike shorts are amazing and employees are always great at all the stores I've been to yet. I won't waste my money anymore it sucks cause their clothes are really cute.

I have bought from Twist Boutique online twice. The service has been extraordinary! And they keep…read moregood records so they could find what I liked before. Thanks so much

First of all, I have been a loyal customer of Twist since I discovered it when I moved to…read moreWisconsin. It has been a 5 year fantastic relationship, so I thought. I bought a pair of black Fenini Overalls. $189.00 price point, for an event last weekend. I was so happy. Cindy was fantastic and was the one that hung them in my dressing room for me to try. I got the overalls out of the bag the day of my event, and I noticed a big stain. it wasn't detectable in the light, but it was there. I messaged Twist. This is where it went south. I received a message that said basically that they weren't stained when I left the store. But to wash the overalls in cold, dry 10 minutes and then hang dry. I did. The stain was obviously a flaw in the fabric. I followed the instructions they gave me and the stain remained. Then the owner Trish called and told me to bring them back and that she herself would remove the stain. she made it very clear that she thought that I was lying. I returned the overalls for her to remove the stain. She couldn't. She said that she called Fenini and that they didn't have the overalls in my size. Trish also told me the owner of Fenini said that she had never seen this and that they weren't shipped to Twist that way. Indicating again that I was a liar. She apologized for all of the inconvenience. She said that she could discount the overalls for me, or give me a refund. I messaged that I would take the refund and anything else that she could offer for all of the inconvenience. I called today and I am getting a refund. Needless to say that I am mourning the loss of the beautiful products and happy, caring salespeople like Cindy. However, that being said, I cannot continue to shop here after the slap in the face from Trish. She indicated that I was a liar. When I worked in retail, the CUSTOMER always came first and was always right. I will stick with my boutique, Maggie and Me, in Michigan. Oh, and for you ladies that can't afford the price of the jewelry at Twist. They have that same jewelry in Waupaca for half the price. Shame on you Trish. I was an incredible customer.

I did an online order for a St Nicholas square Ferris wheel and they gave me the display model I'm…read moresure after not making sure it was in working order! I had to call twice and was put on hold for a minimum of 20 min. This is not the only issue I have with this company they don't have enough people ever working to even have people on the sales floor and even when it's not the "Happiest time of the year" they still do not have enough staff!

Would go here again but the customer service was horrible. A worker there name Maddie was very…read morerude.

Have reached out multiple times to customer service, left many voicemails, emails...tried social…read moremedia. I have not received ONE response back. Recieved a faulty jacket....bad small business, do not support. KARMA

Return policy is extremely rigid. If something is on sale, it's final- even though the online…read morelisting won't tell you that.

Located on most of the first floor of a grand old department store - Lauerman Bros. - SImply…read moreCharming has evolved from a home decor boutique to a charming shop filled with women's clothing items, including scarves, purses and jewelry, that you will not find anywhere else. And you can still find lovely items for your home. If you want to live a stylish life, everything you need is here! Set aside at least an hour for your shopping trip: Simply Charming is simply packed with goodies and it takes at least two tours of the store to see almost everything. Stunning copper evening bags, delicious jackets with soft feminine lines, patterned scarves from Paris and Rome, frou-frou wraps in candy-apple colors. There are still lovely chests and vases and candlesticks and wall art. It's all about elegance and texture and color and style here. Simply Charming is simply not to be missed.

We were in the area and decided to stop in for a look-see. There is a vast number of quality…read moreupscale items for sale. Lots of jewelry and clothing. The place is larger than it looks on the outside. You really need an hour to browse. The store tastefully displays all their boutique items. They were advertising sales today as well. I swear you could find just about anything in there.