Dr. Arzoo is a gem. His clinical knowledge is incredible. He understands complex hematology issues…read moreand he's helped me a lot. But more than that, he's so kind. I've faced some difficult things and he genuinely cares. It's hard to find physicians who are great clinicians as well as caring and warm. He's both. Can't recommend him enough!

Dr. Arzoo is thorough and responsive during active cancer treatment. He answers questions promptly…read moreand monitors care closely. While treatment was progressing well, we felt supported and informed. However, our experience changed significantly when treatment options were no longer effective. Once we chose a hospice provider different from the one his office works with, communication and involvement ended abruptly. At a very vulnerable stage, this felt like a sudden withdrawal of support. Patients with advanced cancer often need the same level of guidance -- if not more -- when treatments stop working. Continuity and compassion during this transition are critical. I strongly encourage families to clarify in advance what level of involvement to expect if hospice care is arranged outside of the physician's preferred network, especially when care shifts from treatment to end-of-life support. Because of this experience, I am giving two stars. **Update 3/15/26 - Someome in behalf of the UCLA care team, responded to my original review asking that I submit my concerns through the official website, which I did as requested. However, I have not received any reply, acknowledgment, or follow-up since submitting it. Given the seriousness of the situation and the fact that my mother was cut off from Dr. Arzoo's care after we chose not to proceed with the hospice he recommended, the lack of response has been very disappointing.

Dr. Nassir is in a class entirely his own. I have never met a doctor like him…read more My husband has faced more medical challenges than most people experience in a lifetime--cardiac arrest, heart transplant, dialysis, kidney transplant, strokes, prostate cancer, parasitic infection, diabetic wounds, spine, rib, and tibia fractures and surgery, amputations... and that's just the short list. We've grateful to have been blessed with excellent medical care over the years, but we have never encountered a physician like Dr. Nassir. We were referred to him after more than 20 medical visits in a single month. My immunosuppressed husband had developed an aggressive squamous cell carcinoma that went from a tiny pimple to a 5 cm x 4 cm x 2 cm thick blackened, mushroom‑like mass on his right temple, extending under the skin to a large lump at his parotid gland and into the lymph nodes in his neck. After consultations at three premier medical centers, we were left with little hope. We were preparing to go home and make the best of what we thought would be his final days. At a last visit with my husband's long‑time primary care doctor--someone we trust implicitly--he told us, "Not all the best doctors are at the premier medical centers," and said he knew the best oncologist in the area. He texted Dr. Nassir, explained the situation, and Dr. Nassir told us to come in at 9 AM THE NEXT MORNING. Not in two weeks. Not when convenient. The next day. At that first visit, Dr. Nassir spent TWO FULL HOURS with us. He carefully reviewed my husband's extensive medical history and every test and consultation from the previous month. While we sat in his office, he called multiple physicians--including two who had already seen my husband and two nationally recognized experts. Every one of them picked up the phone. His assistant, Jose, worked seamlessly beside him, taking notes, pulling records, and preparing referrals in real time. What would normally take weeks happened in a single visit. By the end of that visit, Dr. Nassir had a clear plan: urgent surgery, followed by concurrent radiation and chemotherapy. For the first time in weeks, we felt the fog lift. We left knowing exactly what needed to happen and who needed to be involved--including a radiation oncologist who has since been repeatedly confirmed to be the best in his field. Throughout that visit, staff members quietly stepped in with urgent issues from other patients. Each time, Dr. Nassir gave them his full attention, then returned to us without missing a beat. The new‑patient paperwork had warned that wait times could be long. After that day, I knew I would never complain. If I ever wait to see him, it's because he is giving someone else the same life‑saving attention he gave us. Since that February appointment, my husband has undergone successful surgery and is now nearing the end of a seven‑week treatment plan--five days a week of radiation at Cedars‑Sinai and two days a week at Dr. Nassir's nearby Cancer Care Institute (chemotherapy, IV fluids, labs, and nurse practitioner consultations). He is doing well, and we are hopeful he will beat this cancer. At the very least, we now have more time--time for his two young grandchildren to truly know and remember their grandpa. The entire staff has been exceptional. * Sona, the office manager, knows us personally and creates a supportive environment. * Rosanna and Nana, the chemo nurses, are skilled and attentive. * Mark and Madeleine, the nurse practitioners, ensure every concern is addressed and reviewed with Dr. Nassir. * The front office team is constantly busy yet always available and kind. I would not hesitate for a moment to refer any friend or family member facing cancer to Dr. Nassir. He and his team are in the business of saving lives, and they do it with expertise, urgency, and extraordinary humanity.

Used to be a great doctor but the last 5 years something happened. Maybe he's burnt out, but your…read morelucky you see him on your appointment dates. The wait is ridiculous and when they do call your name the visit is usually with the NP,not the doctor. Medications if called in are usually wrong and the lack of empathy in the staff shows. Too bad it's turned out like this. I used to rave about this doctor and his office. Now I regret going there. Seems they forgot they are working with cancer patients who need professionalism and kindness. A stage 4 cancer patient waiting to be seen for 2 to 3 hours is ridiculous. Sometimes greed takes over compassion.

I would like to share that this doctor is very tentative in providing care to his patients. I have…read morereached out to him directly, and received continuous help with numerous family members throughout the years. I am often able to communicate with this physician, as well as his office staff with ease, and the response time is almost immediate or within hours. I am also lucky to share that I still have my loved ones part of my life living healthfully because of the trusted health guidance provided by Dr. Arzoo, he has kept them alive despite all the challenges they have endured. I share this from my personal experience, and we are truly honored to have such a caring specialist/physician who approached us with upmost regard and respect! A very special Thank you to Dr. Karo Arzoo especially during hard times, my family and I are truly lucky and blessed to have you as our family physician! Very highly recommend this specialist.

do not arrive early for your appointment if it's at 8am... their office doesn't open until 8am. do…read morenot arrive at 7:45!!!!!

Followers of my Yelp account know that I am the Los Angeles go-to expert regarding medical…read morefacilities. From blood draw labs to x-rays, urgent cares to hospitals, ultrasounds to MRIs, primary doctors to specialists and everything in between; I review them all. For newbies or those simply dropping by; long story short is that I am VERY sick suffering from multiple terminal and chronic health conditions - some of which are baffling doctors (I'm talking to you, mystery rash/skin condition!). Trust me, I'd rather this not be my Yelp claim to fame, but here we are. I'm coming at you hot with another medical review: this time with The Oncology Institute of Hope and Innovation. The Oncology Institute of Hope and Innovation was founded in 2007 in nearby Cerritos with the aims of providing state-of-the-art care for cancer, blood diseases, etc. They apparently have more than 60 locations and have expanded to several neighboring states and even as far as Florida. My Medi-Cal insurance authorized me to visit the clinic in Burbank under the Oncology Institute umbrella. Situated near the intersection of Alameda/Buena Vista across the street from St. Joseph's hospital; this location sits in one of the large medical buildings at this plot. Parking is rough in the area with free street parking (usually filled) so you may have to resort to the paid parking garages. The clinic is on the third floor: make a right out of the elevator and directly at the end of the hall. This location's main doctor, Dr. Saghi Esfandiarifard (that's a lot of letters!) is apparently at the top of her game with education, accomplishments, appearance in medical journals and awards. Sounds like this place would be fantastic, right? Well, there is a reason for the negative reviews. Things immediately started off on a sour note when I called to make my appointment as a new patient. I was on hold for 40 min and 38 seconds (see photo) and no one answered so I gave up. The next day, attempt #2, I was on hold for 21 min before FINALLY being answered. Of course, I received no apology or acknowledgment of the 41 min inconvenience. Strike #1. My appointment wasn't scheduled for TWO months out! Strike #2. The two months pass and I was called the day before to confirm my appointment. They called me back AN HOUR LATER saying they have to reschedule because the doctor wouldn't be in the next day. How did this change in an hour?! After waiting two months, and with less than 24-hour notice, we had to reschedule for two weeks out. If patients did that, we would be fined (in fact, they charge a $25 cancelation fee). Strike #3. Did they apologize? No. Strike #4! I arrived to my rescheduled appointment to a spacious lobby (I think it was recently painted as there were still plastic coverings on the wall trims); but with no welcomes or smiles from the three receptionists behind the counter. In fact, one of the girls literally just stared at me in silence while another was scrolling on social media on her cell phone. Strike #5. On the up side, this is the speediest wait at the doctor's office I've ever had as I was retrieved to take my vitals in about 10 minutes. I was still filling out my intake forms! Once my vitals were taken, I waited in the exam room for the 'doctor'. But I never saw the doctor! I met with Elaine Crane, the nurse practitioner! Why did they cancel my first appointment if I was never going to see the doctor to begin with?!  Now, don't get me wrong: Elaine is fantastic and I loved her. She is patient, personable, listens and answers questions with easy-to-understand explanations and isn't dismissive like 98% of doctors. I'm glad I met with her but I'm simply saying that the dramatics of the cancelation wasn't necessary if I wasn't going to see the doctor, anyway. Elaine requested more blood work and would be getting an authorization to see another specialist before I return for my follow-up. I happened to leave my water bottle at the office which I noticed when I got home. I called to request for it to be held until the next day. The next day I showed up again to the most disgruntled receptionists who apparently knew NOTHING about the water bottle (this office has no inter-communication) and made me feel quite stupid - Strike #6! Luckily, they found it in the area where they take patient vitals. This place is seriously a hot mess with 6 strikes: the scheduling of appointments, canceling the appointment, the receptionist TERRIBLE customer service (or lack thereof), etc. Elaine Cramer, FNP is the only highlight here unless I meet with the doctor at my follow-up and she blows me away. For such a "state-of-the-art" cancer facility ... the Oncology Institute of Hope and Innovation is more on the hopeless side. Very disappointing.

This DO is a Don't…read more Maher Dakroub, D.O. was very unprofessional by being distracted with personal texting during my visit. I mentioned to him that I had a full hysterectomy a few years ago. Based on his response it was obvious he paid no attention to anything I was saying. He asked me if I still had menstrual cycles. Really?????? Note to self: did he hear a word I just said??? I then asked him about past blood test results that I had from my previous doctor and my concerns relating to my kidney functions. I tried to show him the printed results and he replied, 'I am not the kidney specialist so you need to go ask them'. Being he is a blood specialist I would have thought he could have done more for me in regards to the concerns I had regarding my health. His unprofessional demeanor and his lack of attention made me realize I need to seek a doctor who cares about his patients. He was a disappointment and made a horrible first impression.

Dr. Marsh is one of the most compassionate doctors I have ever met. She takes as much time as you…read moreneed to answer any questions you have and works to put you at ease. I can recommend her without reservation.

HI LEVEL OF DISFUNCTION WITH THIS OFFICE…read more Its extreamly difficult scheduling an appointment. Iv tried 8 times now and the people who answer the phones are out of the country and are not capable of scheduling appointments.

Wadhwani, Anil M.D. and the staff deserve more than five star!!…read moreI experienced the most genuine care from each one of them. I appreciate everything that they did for me.

Since my mom diagnosed with cancer, we visit Oncology doctor Grussie on forth floor…read more Everyone are amazing in this center, very friendly and kind staff who cares about the patients. This is one of the places which patients feel safe that they are in good hands and receiving the best treatment.

Dr. Friedman saved my life! He is more than excellent and deserves 10 stars! His staff listened…read moreto me and got me an appointment earlier than I had expected and they got me in for surgery. So grateful to him and his staff for the support and help they've given me!

Dr. Friedman is a doctor from God, I have never seen such a caring, professional, such a patient…read moredoctor as he is. Thanks to his professionalism, I went home the same day after the hysterectomy and removal of the uterus with numerous myomas and fibroids. I did not have any complications after the operation. I could walk and sit without restrictions the same day. I recommend this doctor to everyone. He deserves the highest praise. Thank you, my caring doctor

Words cannot fully express my gratitude to Dr. Cohen…read more A different surgeon had stated I urgently needed surgery, warned that exercise was dangerous for my condition, and stated he would clear his schedule to operate as soon as possible. I felt uneasy about this assessment, and had read online that this doctor has performed "unnecessary surgeries". At the suggestion of my internist, I saw Dr. Cohen for a second opinion. I'm so glad I did. Dr. Cohen took the time to thoroughly review my situation and said that I do NOT need surgery right now. He assured me it's safe to exercise, and that if anything changes, surgery can still be considered--but I may not need it at all! Dr. Cohen explained everything clearly, and I trust him. Thank you, Dr. Cohen!

Wow, wow, wow -- what an incredible experience with this office from start to finish…read more From the moment I booked my appointment, Maribel made everything so streamlined and easy. The check-in process was smooth, efficient, and welcoming. Meeting Dr. Jason Cohen was truly an absolute pleasure and an honor. He has exceptional bedside manner -- approachable, kind, confident, and reassuring. I immediately felt secure and safe in his hands. He is incredibly knowledgeable and skilled, yet remains humble and deeply caring, which is rare and so meaningful as a patient. Dr. Cohen went above and beyond by making it possible for me to see another specialist the very next day -- he truly moved mountains and brought me immense peace of mind. I am beyond grateful for his care and dedication. We are incredibly lucky to have Dr. Jason Cohen as a provider. Thank you for this amazing experience and for allowing me to be under such exceptional care.

At first, I was devastated. Communication was not very clear, and having to wait months to be seen…read moremade me even more anxious. I felt more concerned during the waiting period because I wasn't being put at ease, and the lack of communication at the initial visit felt like a red flag and had me even more stressed. I also felt that the Pap smear exam was more uncomfortable than I had ever experienced before, and I had aching afterward, which I hadn't gone through with previous exams. That added to my initial worry. I did consider changing doctors, but that would have meant waiting even longer. Since my OB-GYN spoke highly of him as a surgeon, I decided to trust her recommendation. She really helped keep me calm throughout the process. I ended up having a LEEP procedure followed by a radical hysterectomy due to early-stage cervical cancer, with my ovaries preserved. My surgery went very well, and my post-operative care and recovery were handled excellently. In the end, I am very happy and satisfied with my decision. He is an excellent surgeon, my outcome was positive, and I would absolutely recommend him.

They play with humans life's. They're NOT PROFESSIONALS …read more My sister was schedule for surgery January 16th and Jennifer just called and left a voice message cancelling her surgery. And she also canceled my appt. today after waiting for 4 months on my appt. I called and request to speak with the doctor and they denied him and just said that I'll received a letter. We complain about the calls , it's hard to get in touch with them. But we both file a grievance with our insurance. Will keep you posted about this incident. It's NOT ACCEPTABLE TO CANCEL AT THE LAST MINUTE HER SURGERY.

I've been seeing Dr Ed since 2015, when I was first diagnosed with Stage 3 prostate cancer. I…read morethought it was a death sentence (since he is an oncologist). He reassured me that that wasn't necessarily the case, and that he had many cancer patients that go on to live long and happy lives, sometimes cancer-free. Dr Ed managed my combined chemo and radiation treatments with great skill and compassion, along with Dr Marc Botnick. Together, they got me the result every cancer patient prays for. That was years ago, and Dr Ed is now retiring. Today, I am cancer-free. I am so glad I found Dr Ed when I did.

Dr Jacobs and Dr Grussie are simply put the best the most caring! And compassion oncologist I've…read moreever had a chance to be treated by! I honestly don't think you can land in a better place? The Roy and Patrica Disney cancer center is like going to a five star hotel! And my nurses are absolutely the best in a 500 mile radius??? I look forward to going to my chemo! Compared to where I was? ( which my papy always said say nothing if I don't have anything nice to say) it's truly the place to be if your fighting a cancer deal! Thank you Dr Grussie!