Walked in looking for a simple oil change quote on my Acura. Before I could even explain what I…read moreneeded, the guy behind the desk cut me off and said he doesn't work on those cars. No questions asked, no effort to understand, just dismissed me flat. The whole vibe felt unprofessional and uncomfortable. It honestly felt like he just didn't want to deal with me--whether it was how I was dressed or something else, I don't know, but it didn't sit right. I was ready to do business, and he wasn't even willing to hear me out. Wouldn't recommend.

Service, cost, communication all far above expectations. Can help you out even if you're not on…read moreisland. Highly recommended.

If there were more than 5 stars, I'd give them a perfect 10!…read more I experienced a hit-and-run in my brand MB. I researched almost every auto body shop on the Island. APE-X Maui was the only shop that didn't use bondo; they replaced everything with new parts and did a fantastic job painting complete panels in their top-notch paint room. They estimated a turnaround of 7 days, but I was amazed to have my car back in just 6 days. You genuinely cannot tell that it was ever in an accident. I've had cars repaired from NYC to San Francisco, and APE-X Maui is as good, if not better, than any place I've experienced. A heartfelt triple Mahalo to them!

These folks did an amazing job on my car. I could not even believe it. Looks like brand new!…read more They are very skilled and talented and I highly recommend them. Also, their pricing is very fair for the high quality work they do. They are super friendly and helpful. Thanks so much for such a great service. You really gave me a gift when you fixed my car!

I recently brought my Lexus to Uptown Automotive because it had a serious shock problem, they were…read moregreat! They let me know that the airbag over the shock on one side was blown, upon completing the installation of new airbags, the sensors also needed troubleshooting, they figured it out promptly and I have my car back, running great! 1.) This company has a seriously sweet gal that runs the front, she communicates great and is very nice to deal with. She sets the stage for the great service that is to come. 2.) They know what they are doing and Dave the mechanic is very communicative also, explaining what work has been done clearly. 3.) They are fair with their pricing. I would 100% recommend Uptown Automotive and will be using them in the future.

Highly recommend Uptown Automotive. I always feel like car…read moreplaces try to take advantage of you, but I do not feel this way with Uptown Automotive. The prices were great and the work was done quickly, hours before they quoted me. Lena, the woman behind the desk is amazing!! If the owner is reading this, please give her a raise! She was so personable and understanding. I already recommended this place to a friend and will be continuing to do so.

Jamie was awesome! Quick response from the very beginning. I dropped off my car one morning and by…read morethe next day poof, it looked like nothing ever happened! I'm thrilled and also loved that he did som touch up paint around my car on the scratches, no charge. I highly recommend him!

Jamie was prompt reasonable and did a perfect repair in one day! Highly, highly recommend him!read more

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.

Scott and the guys at Island Automotive are top notch!! They were able to help me out with a last…read moreminute waterpump issue and after a call I was able to get an appointment and new part ordered on a Friday and dropped my truck off the following Tuesday morning and it was completed just after lunch. Even had them do an oil change. Great value for high quality repairs that won't break the bank. Friendly, courteous, and professional shop. Need a repair or simple service call Island Automotive and get back on the road fast!! Mahalo Scott!!

Kenneth is a really great guy, awesome work and was quoted a really reasonable amount for the type…read moreof work requested. Very professional, will definitely come again. He does Safety Check inspections too.

Didn't have to wait two months for a quote to get my car fixed. No run around. And my car looks and…read moredrives better

Best of the best! I couldn't be more pleased having entrusted them with my Range Rover, they've…read moredelivered every time. This is the only place I will ever take my vehicles here on Maui! Five stars

They misplaced (lost) our engine plate upon service and the best answer was "how you expect us to…read morefind it around this big lot?"

Keoni has just replaced the front brake pads on my Nissan NV 1500 cargo van. It could not have been…read morea better experience. I contacted him by text and told him that I needed to replace my brake pads, and already had them. He said that his customers were cancelling their appointments because of the approaching Lala hurricane, and he could come straight away. We agreed on a price (his quotation was reasonable), and he made his way to my place. He is very personable and pleasant, works quickly and efficiently; I was absolutely delighted with the experience. I asked him for a couple of business cards to hand over to family and friends. If only all tradesmen on Maui were as efficient and trustworthy as him! I will definitely recommend Keoni, and use him again at the first opportunity.

I had a very positive experience. Keoni responded to my call and was able to come diagnose and…read morerepair my vehicle the same day. I had multiple issues car wasn't running and Keoni saved the day. Polite and professional. Explained clearly what each issue was and how to resolve each. He gave me expert service at a reasonable price. Drives better than before. I'm grateful he was the mechanic that helped me. Mahalo Keoni!! Very much appreciate you ! Aloha